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“Fantastic hotel and amazing people!”

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Royal Plaza on Scotts
Ranked #47 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 18 July 2014

We have just come back from a weeks stay and would like to say how much we loved our stay in this hotel. The staff are the most beautiful, friendly and attentive people I have ever come across. The rooms are large, well stocked, clean and the beds are so comfortable! The buffet breakfast is amazing! The pool is a lovely place to cool down after a days worth of sight seeing, with towels supplied. Thank you for making our stay in your beautiful country perfect! We will be back.

Stayed: July 2014, travelled with family
Thank Michelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 5 August 2014

Dear Michelle D,

Thank you for leaving us such a glowing review.

It was lovely having you with us for a week! Our staffs were most happy to have been able to take care of you. I would also be glad to pass on your kind compliments for our housekeeping team.

We would definitely love to have you back with us. Perhaps you will get the chance to try our dinner spread at Carousel on your next visit – the spread is much more impressive there and our guests enjoy it most.

Kind Regards,
Patrick Fiat
General Manager

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Reviewed 18 July 2014 via mobile

We spent 2 nights here in late May before departing to HK. We have no complaints or commendable service received from this hotel but we were exceptionally happy with its sister hotel - Royal Plaza Hotel HK.

The location of the hotel is pretty good, probably 10mins walk to get to train station gantry using the underpass. You may find good local delights at the basement of Far East Plaza, opposite to the hotel. There is a relatively economically priced fruit juice shop there to round up your meal. Try avocado juice if you are there. For adventurers, you may find small shops that serve good food if you explore around less traffic corridors of the plaza (near the lift area, a Japanese shop) to our surprise.

Stayed: May 2014, travelled with friends
Thank TravelSmug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 5 August 2014

Dear TravelSmug,

Thank you for your kind feedback.

Please be informed that we are not affiliated with Royal Plaza Hotel HK.

We are delighted to hear that you found our opportune location convenient and managed to explore the many delights around our hotel. Quite a few of our guests also enjoy the fruit juice in Far East Plaza. I am excited to share with you that we now have a new Asian Tapas bar, A.T.O.S, and would love to have you with us for a refreshing beverage on your next visit!

Kind Regards,
Patrick Fiat
General Manager

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Reviewed 17 July 2014

Royal Plaza on Scotts in Singapore is a bright, cheerful and wonderful place. The staff is friendly and warm. The rooms are clean and comfortable and everything in the minibar is complimentary. The hotel is also in the shopping belt of Orchard Road. This hotel can also boast a fantastic, moth-watering restaurant called The Carousel. Yes, the moment you step into Royal Plaza on the Scotts, you're treated like royalty!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 5 August 2014

Dear Sara D,

Thank you for your lovely review!

We are glad to hear that you had fun staying in our hotel and that our staffs were accommodating. We would be more than happy to commend our housekeeping team for doing an excellent job in keeping your room clean and comfortable. We hope you’ll be back to shop in Singapore again as well as to enjoy our mouth-watering buffet at Carousel once more.

Kind Regards,
Patrick Fiat
General Manager

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Reviewed 16 July 2014

Everything they say is true. Location, service, breakfast-all brilliant. The closest shops are Addidas and Isetan and a starbucks out front too. These are on the hotels right coming out of the lobby and heading towards Orchard rd. The underground link to either Tangs or Ion centre is brilliant with lots of shops- you end up spending time just underground!! Members of our group were excited to come across a Krispy kreme shop in the Tangs underground link as we don't get them in perth.

Just one thing to check when making your booking. Our King bed was two beds pushed together- this does not bother us, but I know that for people who sleep in the middle this is outrages- a king should not be two beds. The other member in our group had a proper king bed- so just be sure to check your bedding if this can be an issue. Pillows were perfect. I am currently in another hotel in Penang and I so very much miss the pillows and the free mini bar-so boring coming back to just water in the fridge. Will book this hotel again as we often travel to Singapore.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank click11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 4 August 2014

Dear click11

Thank you for taking the time to leave us a glowing review. It was our pleasure having you with us, and I am happy to hear that you and your group had a great stay with us!

I am delighted to hear that you enjoyed having breakfast at our award-winning buffet restaurant Carousel. I am pleased to share that it is thanks to the support of our diners and guests that we have won SPH’s AsiaOne People’s Choice Awards for best buffet restaurant once more this year, for the fifth consecutive year!

Do return to stay with us again soon to enjoy our opportune location and shop more on your next visit!

Kindest Regards
Patrick Fiat
General Manager

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Reviewed 16 July 2014

Great for shoppers and family vacation.Love the breakfast buffet and not to forget the coffee taste soo goood which provided in the room and also during the breakfast buffet.the price bit pricey.The place is near to ion orchard and you can just go by walk within 10mins and the opposite of the hotel is far east plaza.

  • Stayed: May 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Amizul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 4 August 2014

Dear Amizul

Greetings from all of us at Royal Plaza on Scotts! I am delighted to hear that you enjoyed having breakfast at our award-winning buffet restaurant Carousel. I am pleased to share that it is thanks to the support of our guests that we have won SPH’s AsiaOne People’s Choice Awards for best buffet restaurant once more this year, for the fifth consecutive time.

Once again, thank you for staying with us! Do come back soon to enjoy shopping on the iconic Orchard shopping belt and our gourmet Nespresso coffee – we would love to take care of you again!

Kindest Regards
Patrick Fiat
General Manager

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Reviewed 16 July 2014

Nice hotel in a convenient location for shopping on Orchard Road. Nespresso coffee machine a nice addition to the room, with a complimentary mini-bar provided. Staff polite and remembered me from a previous trip. Room fairly standard, not as good as last visit however. Despite a request at the time of booking for a king bed only 2 singles were provided - not a huge issue as I was travelling alone, but it would have been preferable to get what I requested.

  • Stayed: June 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 4 August 2014

Dear Mandy M

Thank you for returning to stay with us again! I’m glad to hear our convenient location on Orchard Road served you well. Thank you for your compliments for the service we provide.

I’m glad that you found the Nespresso coffee machine and complimentary mini-bar nice additions to the room! I hope that it made your stay more comfortable and convenient to have coffee and snacks in the comfort of your room. As for your request for a king bed, I do regret that we were not able to provide you with a room of your preference. As much as we try to accord such requests, it can be quite a challenge when we are running full.

Once again, thank you for staying with us. We look forward to welcoming you back to Royal Plaza on Scotts when your travels bring you back to Singapore again!

Kindest Regards
Patrick Fiat
General Manager

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Reviewed 16 July 2014 via mobile

Went here last minute. Friendly staff.place owned by sultan of Brunei. Nice rooms, quite small to move, but comfortable beds and good nespresso coffee machine. Minibar all complementary. Check out facility efficient.

Stayed: June 2014, travelled as a couple
1  Thank wilco v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPlazaSG, General Manager at Royal Plaza on Scotts, responded to this reviewResponded 4 August 2014

Dear PaulZ z

Thank you for your review. I’m glad that you decided to stay with us and enjoyed our cosy rooms and hospitality.

Having a hot cup of gourmet coffee is one of the best ways to start your morning in the bustling city, and I’m delighted to hear you enjoyed the in-room Nespresso coffee machine and mini-bar amenities. I’m also pleased that you found our check-out service efficient. Thank you for the compliments.

Once again, thank you for staying with us. We look forward to welcoming you back to Royal Plaza on Scotts!

Kindest Regards
Patrick Fiat
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Plaza on Scotts

Address: 25 Scotts Rd, Singapore 228220, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Singapore
#22 Family Hotel in Singapore
#29 Business Hotel in Singapore
#47 Luxury Hotel in Singapore
Price Range: £121 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Plaza on Scotts 4.5*
Number of rooms: 511
Official Description (provided by the hotel):
Royal Plaza on Scotts is a deluxe Singapore hotel offering free WIFI and high-speed wired Internet to cater to your business needs. The rooms are also equipped with free Nespresso gourmet coffee, minibars that are replenished daily and free local calls. Delight yourself with meals at award-wining buffet restaurant, Carousel or try out our delicious Artisan cupcakes by Gourmet Carousel. Enjoy exclusive access to 24 hour facilities such as the Internet Lounge and the gym. Our excellent location in Orchard Road means that we are steps away from iconic shopping malls such as ION Orchard, Paragon and Takashimaya and a 10-minutes' drive to the main business and financial institutions like Marina Bay, Shenton Way and Suntec towers. Upcoming events in Singapore: Food & Hotel Asia 2016, Great Singapore Sale and CommunicAsia 2016 ... more   less 
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Also Known As:
Royal Plaza On Scotts Hotel Singapore
Royal Plaza On Scotts Singapore

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