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“Clean and Basic” 3 of 5 bubbles
Review of Bayview Hotel Singapore - TEMPORARILY CLOSED

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Bayview Hotel Singapore - TEMPORARILY CLOSED
Ranked #188 of 309 Hotels in Singapore
Houston, Texas
Level Contributor
119 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Clean and Basic”
3 of 5 bubbles Reviewed 30 April 2014

This hotel has all the basics. While rooms are small, they're very clean. Free breakfast is very nice. Most staff is delightful and helpful. They seem to turn off the hot water at night, however. Cabs can not find the front entrance and we were dropped off on the nearby street at 3 am and told to walk. There is a rooftop pool. Laundry is S$7 a load. There is no ice machine available. Sometimes ice was free and sometimes we were charged for ice.

Room Tip: Rooms higher up are less noisy. If you want to shower at night, call downstairs 30 min in advance
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RickyMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 3 May 2014
It was a pleasure to have you as our guest on your recent visit to Singapore. We thank you for taking the time to share your feedback in TripAdvisor. We are very pleased you found our staff delightful and helpful and the nice breakfast and clean rooms. On your comment that you were charged for the ice, the hotel does charge $2++ for a bucket of ice, however, subsequent request will be given free out of goodwill.
We apologized for the defect on the hot water boiler system as it was shut down for urgent repair between 3-6 pm on that day by our 24-hour engineering department.
We are disappointed that the taxi facilitation was not as smooth as you expected and would like to extend my sincere apologies for the inconvenience caused. We will be sure to take your valuable feedback on board to seek for improvement whenever possible. We hope to welcome you back in the not too distant future.

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bangkok, Thailand
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

Thsi hotel is good from its location but when I stayed at this place there was subway construction made the hotel entrance looks not very nice. Breakfast room is noisy and the selction is not that much. free wifi only at the lobby area! I can easily find food at nearby 7/11.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 3 May 2014
Thank you for choosing Bayview Hotel Singapore as your preferred choice. We are delighted to learn that you are happy with our location despite the MRT construction. Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way for the MRT Downtown Line 3 to provide more connectivity for the residence as well as overseas visitors. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area.

Once again, we thank you for your kind understanding in this matter and look forward to welcoming you back again.

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
edinburgh scotland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 11 April 2014 via mobile

Back for a second visit. Spotlessly clean . I cant think Why anyone can fault the staff and concierges! Love this hotel. Smiling staff, Lovely breakfast, good pool and so central. Yes alcohol is expensive in singapore but I think this is a good idea as i havent seen a drunk person. Such a safe área as well

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank dimelows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 13 April 2014
It is such a pleasure to learn of your great review here on TripAdvisor and we are most grateful for your recognifition towards our effort. We are very happy to read that you have liked our hotel location. It is alsosuch a delight to learn that you have commented our lovely breakfast, good pool and smiling staff. Your positive review is certainly encouraging for us to move forward towards achieving service excellence!

The team at Bayview Hotel Singapore looks forward to having another pleasure of welcoming you back for another memorable hotel experience with us in the near future!

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 9 April 2014

Decently located with midway from all attractions in Singapore..bad part is the WiFi is only available in the lobby which makes the access to tablets and phone tedious...reasonably priced for the stay..service is nothing exceptional..rated high only because of the location..

  • Stayed July 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank geet219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 13 April 2014
Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. Your comment about our Wi-Fi is most valid and we have currently upgraded the Wi-Fi using fibre optic cable with data speed increased to 100 mbps. Our Wi-Fi is available in all public areas and guests’ rooms of the hotel.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion.

We looked forward to welcome you back in the near future.

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quezon, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 9 April 2014

This must just be a bad time to stay in the hotel... for starters, the Bencoolen MRT station is being constructed right in front of the hotel, making it only accessible through a back alley/side street by Waterloo. Quite conveniently, the Bras Basah station is a very short walk away through this alley though, but it was still not very pleasant having to take a back alley to and from the hotel.

The lady at the front desk was not very welcoming (my companions felt she was rude, in fact). The room I stayed in had a renovated bathroom (thank goodness, since I've read so many horrible reviews about bathrooms here) BUT there was an awful stench coming out of the sink -- must be old pipes.

The room was generally clean but the beds were very uncomfortable - they were too soft, not the same quality I've gotten used to in other hotels. Internet too was quite spotty, although I do appreciate that the wifi was free.

Perhaps the biggest flaw of this hotel was the breakfast buffet. If you can get a good deal without breakfast, might as well take that if you really must stay in this hotel. Breakfast was horrible. Horrible! Stayed two nights here and the breakfast was bad both mornings. The food was bland, and the selection limited.

My expectations were high for this hotel since it was only about 40sgd less than a similar room with breakfast at the Ibis Bencoolen. I had in fact preferred such hotel but my office arranged this booking for me. Stay elsewhere if you can.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank JPSFManila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 13 April 2014
We thank you for taking time to write in which allow us to address the shortcomings. It is indeed concerning to learn of your experiences with Bayview Hotel and we would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our operations leaders to take it as a learning lesson to improve upon.

Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way for the MRT Downtown Line 3 to provide more connectivity for the residence as well as overseas visitors. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. Our upgrading programme is in the pipeline in line with the MRT completion as the hotel is embarking on a major renovation at the beginning of 2015. With the transformation journey ahead of us, we look forward to presenting our guests with enriching and refreshing Bayview Experiences thereafter.

The Management is constantly looking into areas of improvements in the best of our efforts. We do hope the experiences you have had does not deter you from staying with us at Bayview Hotel Singapore where we look forward to welcoming you back soon.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 5 April 2014 via mobile

I recently stayed at Bayview Hotel with my Mother. I was recommended this hotel because of its friendly staff, cleanliness and brilliant location. I was not disappointed at all!! Our room was very clean (in fact the whole hotel was), buffet breakfast was delicious and the location is superb. Yes there is construction of the new MRT line at the front of the hotel, but nothing to turn you off staying here. Thank you to all of the staff for making our stay enjoyable :)

Stayed March 2014, travelled with family
Helpful?
3 Thank Rowie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 13 April 2014
We are most delighted to learn that you and your mother have enjoyed the Bayview Experience with us and thank you for your sharing!

We are happy to know that our services and facilities met your expectation. You may rest assured that the management will constantly look into areas of improvement to better serve our valued guests.

We look forward to welcoming you back for a greater experience.

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

We found this hotel to be well located - handy to transport (MRT) and a short walk to a number of the local attractions, shops etc. Yes, they do have the challenge of a new MRT being constructed right outside their front door but this didn't effect our stay at all. We found all the staff very welcoming, helpful and courteous and we would have no problem in recommending the hotel to anyone travelling to Singapore and just wanting a good, reasonably priced central hotel to base themselves from. The breakfast - which was included with our room rate - was excellent and made a good start to our busy days in Singapore. The pool was good to finish off a busy day exploring.
Thanks to you all at the Bayview Hotel Singapore - we had a great stay- G & P Hart.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GandPHart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore - TEMPORARILY CLOSED, responded to this review, 31 March 2014
Thank you for taking the time to share your review in the TripAdvisor.

We are delighted to know that our services and facilities met your expectation. You may rest assured that the management will constantly look into areas of improvement to better serve our valued guests.

We look forward to welcoming you back for a greater experience.

Kind regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Hotel Singapore - TEMPORARILY CLOSED

Property: Bayview Hotel Singapore - TEMPORARILY CLOSED
Address: 30 Bencoolen Street Bayview Inn, Singapore 189621, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #188 of 309 Hotels in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bayview Hotel Singapore - TEMPORARILY CLOSED 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Contemporary Fifteen-story Hotel located 4 km from train station & 22 km from airport. ... more   less 
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Also Known As:
City Bayview Hotel Singapore
Bayview Hotel Singapore - TEMPORARILY CLOSED
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore

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