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“SINGAPORE VISIT”

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Bayview Hotel Singapore
Ranked #190 of 308 Hotels in Singapore
Paraparaumu, New Zealand
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“SINGAPORE VISIT”
Reviewed 12 August 2014

The hotel had been upgraded from our last visit. Much better but still the rooms are small, our room was quiet. Not a great bed or service form staff. Staff not as friendly as Penang Bayview. Great location to everything, close to Orchard Rd , Metro stations, SunTec Mall, Burgis Junction, close to Lim Sim electronic complex. Good restaurants everywhere.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gazzas1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 20 August 2014
Thank you for choosing Bayview Hotel Singapore for your holiday in Singapore and we appreciate your sharing the experience with us here on TripAdvisor. We will be sure to take your valuable feedback on board to seek for improvement whenever possible.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times.

We hope to welcome you back in the not too distant future.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2014

Room condition is really bad that you will find many ant in a room. The bed is almost U shape, i don't know how old that is.....back hurt a lot..............

Service is worst. The front desk never say hi or thanks, even smile. I guess they only think that I am the MONEY.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jajason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 20 August 2014
We thank you for taking time to write in which allow us to address the shortcomings. It is indeed concerning to learn of your experiences with Bayview Hotel and we would like to extend our sincere apologies for the disappointment you had. Your valuable feedback will be shared with our operations leaders to take it as a learning lesson to improve upon.

The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion.

We looked forward to welcome you back in the near future.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014 via mobile

We stay in this hotel on 19 July till 20 July 2014 for 1 night stay. But the staff were rude, the room were noisy and small. We requested for quiet room, and view facing shopping building, but we ended facing the construction area ? The hotel staff did not fulfil what we wanted. Plus the price of this rate, we can stay in better 4 stars hotel eg: Riverview Hotel or Furama Hotel already. Think twice, for our next stay in hotel during weekends.

Stayed July 2014, travelled with friends
Helpful?
Thank Yeong A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 8 August 2014
Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. Our upgrading programme is in the pipeline in line with the MRT completion.

We looked forward to welcome you back in the near future.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2014

Enjoyed our stay here.The hotel is centrally located.Has everything you need in terms of facilities.Close to 2 metro stations(Bras Basah ans Dhoby Ghaut) and many buses on the main road on Bras Basah.As previous reviewers said,there's a Kopitiam and 7-11 round the corner so you won't go hungry.It's really cheap to eat at places like the Kopitiam. The internet was a bit patchy in our room so we had to go downstairs in the lobby for a better coverage. Yes,there is the major metro work right in front of the hotel but it didn't disturb us at all.

Room Tip: rooms on either sides of the hotel but not the front are quieter.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Tammy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 8 August 2014
It was our pleasure to have you as our guest. We are delighted to learn that you have liked our hotel’s surrounding. Taking your positive & constructive feedback on board, we will be sure to seek for improvement upon current facility and service. The team at Bayview Hotel Singapore looks forward to having another pleasure of welcoming you back for an Enriching Bayview experience in the near future!

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
81 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 July 2014 via mobile

I heard hotels in Singapore are expensive and good or cheap and bad. In the past iv stayed at MBS which i love but this time couldnt catch a deal and i couldnt justify $600 a nite. So I ended up paying $178 agoda.
Good location right next to bras brasa MRT and raffles hotel.
Rooms are ok, good wifi and hire a international adapter. Breakfast buffet has good selection but staff over all need hospitality skill training, more greeting and smiles. Pool is reasonable size but furniture looks like from Kmart and only 3 loungers. Washing machine and dryer is next to pool.
If you want an ice bucket I was told they would charge me.
I didnt ask how much !!!!!!!!
Housekeeping lady on 11th floor was great.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank globehoppin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 2 August 2014
Thank you for writing your feedback; something that is always very important to us to help continually and consistently improve. It is such a delight to learn that you have liked our hotel’s location and enjoyed the good breakfast.
The Management is constantly looking into areas of improvements in the best of our efforts.
We look forward to welcome you again to Singapore

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pinjarra, Australia
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 28 July 2014

Our first time in Singapore......found the construction a slight pain.....getting a taxi was tricky at times.....at least the noise was minimal, especially after 10pm. Room was fine, breakfast was great. Service was very good. We had a family room which was very good and spacious (a rarity for Singapore). If you are looking for a good safe place to set up camp for tourist activities, this hotel will meet your needs. A good pool which was welcome at the end of the day. Need to update the photo though....this building is now well and truly surrounded and not stand alone.

Room Tip: Be aware that the construction next door will have some impact. NOT the fault of the hotel.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Justback87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 2 August 2014
Thank you very much for choosing Bayview Hotel Singapore as your choice accommodation. We appreciate all feedback. We are delighted to hear that our breakfast was great and good service rendered. Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way for the MRT Downtown Line 3 to provide more connectivity for the residence as well as overseas visitors. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area.
The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and service at all times. We looked forward to welcome you back in the near future.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 July 2014

It's actually our 2nd time to stay in this hotel; the first one was 2 or 3 years ago. It's a no-frills hotel that has the basic necessities. Breakfast buffet was ok, and there was a 7-11 and a Kopitiam (a foodcourt) next door which made life easier for us. There's also a pool and a small gym on the roofdeck. The Bras Basah MRT station was also a few steps away.

What turned us off about our stay was the ongoing construction in the vicinity of Bayview. We took the airport shuttle to reach the hotel and we were dropped off "somewhere near" because the main road couldn't be accessed. We had a difficult time finding the hotel because of the alleys that we had to go through. And it had been an issue for the entire duration of our stay. Note that the MRT construction is affecting other hotels in the area.

Will probably stay elsewhere in our next SG trip.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank zzzuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHSingapore, General Manager at Bayview Hotel Singapore, responded to this review, 2 August 2014
We thank you for taking time to write in which allow us to address the shortcomings. Whilst we do apologize for your inconvenience caused and concern, unfortunately we have no ability to control the pubic work construction in front of the hotel to make way for the MRT Downtown Line 3 to provide more connectivity for the residence as well as overseas visitors. Upon the station’s completion in 2017, it will enhance rail connectivity between the eastern corridors, the Central Business District and developments in the Marina Bay area. With the transformation journey ahead of us, we look forward to presenting our guests with enriching and refreshing Bayview Experiences thereafter.

The Management is constantly looking into areas of improvements in the best of our efforts. We do hope the experiences you have had does not deter you from staying with us at Bayview Hotel Singapore where we look forward to welcoming you back soon.

Kind Regards,
Francis Tan
General Manager
Bayview Hotel Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Hotel Singapore

Property: Bayview Hotel Singapore
Address: 30 Bencoolen Street, Singapore 189621, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #190 of 308 Hotels in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Bayview Hotel Singapore 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Bayview Hotel Singapore shall be closed for major renovation from 25 Sep 2016 till mid July 2017. Contemporary Fifteen-story Hotel located 4 km from train station & 22 km from airport. ... more   less 
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Also Known As:
City Bayview Hotel Singapore
Singapore City Bayview Hotel
City Bayview Singapore
Bayview Singapore
Bayview Hotel Singapore

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