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“Good value for short stay..”

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Holiday Inn Singapore Atrium
Ranked #73 of 308 Hotels in Singapore
Certificate of Excellence
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Good value for short stay..”
Reviewed 5 August 2014 via mobile

Stayed in this hotel 3 nights. It is far from any food place. You will need to take a 10min walk or opt for a taxi to get around to the nearest food place. Rooms could be improved n refurbished. But no doubt it is value for money and it comes with free breakfast fir each stay.

Stayed August 2014, travelled with friends
Helpful?
Thank Alvin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 8 August 2014
Dear Alvin E,

Thank you for taking the time to review your stay. We’re glad that you had an overall pleasant stay with us. Our guest rooms are undergoing a facelift and we hope to welcome you back again for an enhanced stay experience. When you return, we'd recommend you to visit the nearby Tiong Bahru Market or Robertson Quay across the hotel to savour the many delicacies in Singapore if you have not done so this occasion. Thank you once again for your feedback and here's wishing you a pleasant week ahead.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (488)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014

Turned up to be told that they had no non smoking rooms left and no triple rooms at all (we had booked a room that was described to have two queen beds on their own site because we had three people requiring somewhere to sleep) so could I 'do them a favour' and accept a smoking room with a king bed and a roller bed. I resisted but quickly realised I didn't actually have a choice and gave up arguing. To 'repay' me the desk man offered a free breakfast, but only if I paid for the other two breakfasts first.... Room stunk of smoke and the roller bed was apparently really uncomfortable so it wasn't great.
Pool and gym were nice, but don't let the fancy atrium of the hotel trick you into thinking it is anything more than a typical holiday inn.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank Alana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 8 August 2014
Deaar Cartney,

Thank you for taking the time to share your candid feedback with us. Please accept our apology if your recent stay was less than satisfactory. We are getting in touch with you for more details so as to investigate and improve. At Holiday Inn, we pride ourselves in delivering quality product and service standard which we’re disappointed that you did not experience it this occasion. We do hope that you will give us a second chance to remedy your impression of our establishment in the near future.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014 via mobile

I booked the Holiday Inn Atrium in Singapore mainly because of the price, it's the cheapest decent-looking hotel in Singapore. We weren't expecting much for under $150 per night. But we have been absolutely blown away by the standard of the hotel and the warm and friendly staff - we have even received a handwritten congratulations card for our honeymoon along with wine and chocolate cake!!! Highly recommended for a great value stay in Singapore!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coffdock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 8 August 2014
Dear Coffdock,

We’re thrilled to read that you had an enjoyable and memorable honeymoon in Singapore and appreciated the little surprise we have prepared for you and your spouse! Thank you for your recommendation and we look forward to welcome you back the next time you return to Singapore.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2014

The Holiday Inn Atrium is undergoing some renovation. I believe that when it's complete, this will be a great hotel. It's actually quite nice now but a bit dated. The rooms are very comfortable and clean but they are dates (perhaps ours just hasn't been renovated yet). This program they have to choose the pillows you like is really awesome. I love hard foam pillows and they had those. The breakfast buffet was also very well stocked and offered a wide variety. The pictures about the renovation look great if they are able to accomplish their goals. The pool was small but nice and the fitness room had more equipment than most large hotels I've stayed at recently. My only complaint was that our room was not ready upon arrival even through the hotel emailed to ask about our arrival time and we arrived later than what I estimated. The location of the hotel is ok but it's far from train stations. We took taxis everywhere which can add up but our destinations were not near train stations either.

I marked that there was free wifi which is true of you are a member of their rewards program. I've been a member forever but it's free to sign up so why not and save yourself the wifi charge?

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank DR42600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 8 August 2014
Dear DR42600,

Thank you for this positive review which certainly inspired us as we continuously strive to deliver great guest experience. It’s great to hear that you had a pleasant stay, enjoyed your room, breakfast spread and found a perfect pillow for quality rest! If you are to return, do hop on our complimentary shuttle service to town areas or alternatively try the public buses at the bus stop in front of the hotel which can bring you to various attractions conveniently. Feel free to approach our Concierge for directions. Thank you once again for your review and we hope to welcome you again for a "nice to an even better" experience should your travel brings you back to Singapore.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
141 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 31 July 2014

Excellent hotel service and generally good value for money. Hotel is under renovation so you will have to bare with them, however the renovation is limited to the lower floors and this shouldn't hamper your stay if you get or choose a higher floor room, The hotel is extremely large but dated, hence the renovation

Room Tip: Choose room on higher floor as the hotel is under renovation. best bet is to ask for a quiet room
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank pavanjugroop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 8 August 2014
Dear pavanjugroop,

Thank you for taking the time to share your review. We’re glad that you had enjoyed your recent stay and found us to be "Excellent value for money and service". We hope that you will continue to choose us as your preferred choice of accommodation in Singapore and we look forward to welcome you back with an enhanced experience following the hotel facelift.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 July 2014

not a good location, however easy to reach orchard road. very friendly staff. very good wi-fi connection everywhere in the hotel. there is reconstruction going on on several floors of the hotel which cause noise and unpleasant view.breakfast used to be good but this time it was below our expectations.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Elif Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 7 August 2014
Dear Elif Y,

Thank you for your kind compliments on our friendly staff. It is most motivating to hear this as we continuously strive to deliver service excellence. We're glad that the complimentary WIFI offered enables you to stay connected whilst you stay with us in Singapore. Indeed the hotel is located near Orchard Road and the city-centre which are easily accessible by our complimentary shuttle service, public buses at the bus stop in front of the hotel, or affordable taxis which are readily available. On the other hand, we're disappointed to hear about the feedback on the breakfast quality, which our Food & Beverage Team will definitely review and improve. We look forward to welcome you back with an enhanced experience following the hotel facelift in the very near future.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 30 July 2014

Returning to the Holiday In was just like coming home once again. Although under renovations this did not impede the staff to give excellent service and really make you feel "at Home". The breakfast bar had been transferred to the ball room due to the renovations but the food was of good quality in taste and selection. Our room was comfortable. The special offers from the Holiday Inn was an added surprise. The check in/out operations was excellent and efficient and their quality of service was to be expected from this Hotel Chain.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank wazzaw123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review, 7 August 2014
Dear wazzaw123,

Thank you for your review and loyalty to Holiday Inn Singapore Atrium. We’re thrilled and inspired to read that as a returning guest you were once again pleased by the service provided as we continuously strive to deliver great guest experience. Indeed our all-day dining restaurant is undergoing a renovation until end-Aug which we hope that the next time you return, we can bring to you a brand new dining and enhanced stay experience. We look forward to your next stay with us.

Warm Regards,
Priscilla Peck
Distribution Relationship Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Atrium

Property: Holiday Inn Singapore Atrium
Address: 317 Outram Road, Singapore 169075, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Singapore
#48 Romantic Hotel in Singapore
#51 Business Hotel in Singapore
#67 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Singapore Atrium 4*
Number of rooms: 512
Official Description (provided by the hotel):
Holiday Inn Singapore Atrium is one of the leading hotel along the Singapore River. With 512 well-appointed guest rooms and friendly service, stay relaxed with accommodation that will meet your needs. Centrally located, it is in the heart of all Singapore's attractions and shopping including Great World City which is a short 5 minutes' walk away. Nestled along Havelock and Outram Road, you are just steps away from waterfront dining and entertainment from the lines of Robertson Quay, Clarke Quay and Boat Quay. Located at the gateway of the Central Business District (CBD) and financial hub, getting to meetings and company events are quick and hassle-free. Take time to experience and explore Singapore's culture diversity as Holiday Inn Singapore Atrium is situated close to the bustling notes of Chinatown, Tiong Bahru and the various ethnic areas. Tantalise your taste buds with an array of dining options available within the hotel. Atrium Restaurant, an all-day dining restaurant, serves both ala-carte menu and international buffets at breakfast, lunch and dinner. Set in a contemporary ambience, Xin Cuisine Chinese Restaurant exudes warmth and vibrance for your dining pleasure and business entertainment. Enjoy the culinary artistry of innovative Cantonese cuisine that will delight your eyes and palate. Unwind and chill out with family, friends and business associates at Lobby Lounge, a perfect enclave offering a wide selection of drinks and snacks. Stay relaxed at Holiday Inn Singapore Atrium. ... more   less 
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Also Known As:
Holiday Inn Atrium Singapore Hotel Singapore
Holiday Inn Singapore Atrium
Singapore Holiday Inn

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