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“Great stay!” 4 of 5 bubbles
Review of Village Hotel Bugis by Far East Hospitality

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Village Hotel Bugis by Far East Hospitality
Ranked #79 of 308 Hotels in Singapore
Certificate of Excellence
Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay!”
4 of 5 bubbles Reviewed 31 July 2014

If you are looking for a hotel that is near to shopping malls, food places, MRT then this is the hotel to go! It is very well located, makes the travelling alot easier. The room that I stayed was very clean, nice and new. Most of my breakfast were settled in the hotel on the 3rd floor restaurant. They serve pretty good breakfast, decent spread and the staff there were constantly making sure that their food are warm and replenished. Despite being busy, the staff never failed to smile, always friendly and eager to help. Serivce was also v prompt. There is no doubt that I will go back to this hotel given the good location, good food and services that I had experienced. Thanks for making my short stay such a wonderful one!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joys2world
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 4 August 2014
Dear Joys2world,

Thank you for taking some of your time to write on us on TripAdvisor.

I am very glad to see that you had a great stay with us and you enjoyed the hotel location, facilities as well as the staff service. It is always nice to hear such feed backs from our guests. It reflects our efforts to maintain the quality of our service and the efficiency of the teams

We hope to welcome you again and serve you even better. Please let us know when you wish to visit us again, we will make sure you enjoy the stay better than the previous one.

Best regards,

Mika Umemura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,899 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (492)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Norwegian first
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  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
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English first
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 29 July 2014 via mobile

The place is decent enough. Nice, clean and big room. Didn't really try out the facilities as we were in the function room most of the time.
The function room is nice and quiet, free flow tea and coffee provided, which is really nice. It's a coffee machine, not the 3in1 type so the coffee was good.
Many thanks to the staff like Hong Leong, Sham, Razin and Kelvin for helping with the rooms check in and function room.

Good place for a short staycation if you're just looking for a place to chill. It's a short walk to Bugis MRT and of course to bugis junction area.

Stayed July 2014
Helpful?
Thank Jordan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 4 August 2014
Dear Jordan T,

Thank you for taking some of your precious time to write on TripAdvisor.

I am glad you appreciated the location and enjoyed our service on meeting package with accommodation. It is always nice to hear such feed backs from our guests. It reflects our efforts to maintain the quality of our service and the efficiency of the teams.

Please do let us know when you are back, we will be delighted to welcome you again and make sure you will be at your ease with us.

Thank you and best regards,

Mika Umemura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thailand
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 29 July 2014

really close to MRT, so it take short time to walk esp when came back from traveling
nearly shopping mall, foods, supermarket and restaurants
there are so many food court, both in Bugis junction and Bugis street with the reasonable price and very delicious

  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DaoRoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 30 July 2014
Dear Dao Roung

Thank you for leaving your comments on TripAdvisor.
I read your comments carefully and understand that you enjoyed your stay with us. I am glad you appreciated the location and the environment of the hotel.

As you mentioned hotel is just a 5-minute walk away to the Bugis MRT station and major shopping center . We also has easy access to the Orchard Shopping belt or the Central Business District.

Please let us know when you wish to visit the city again, We will be delighted to assist you in discovering plenty of interesting places around the hotel.

Once again, thank you for your feed back and we hope to welcome you again at Village Hotel Bugis in the near future.

Best regards,

Mika Umemura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 29 July 2014

This hotel was excellent for its location. The MRT, Bugis Village, Bugis market and the bus station are all within 3 minutes walk. Lots of places to see and eat nearby.
The room was large and easily accommodated 3 adults. It was clean and comfortable and had good wifi.
The only negative we had was with breakfast. We tried the 2 different restaurants that have the buffet and in both there were never any clean tables. Unwiped tables, dirty table clothes and dirty plates stacked up. The food was OK, but not very hot and the cold meats were left out for the 4 hours breakfast is served without any refridgeration. One day a staff member went around flipping over the dirty tablecloths and from one table the rice, scrambled egg, toast crumbs etc landed on our table and meals as she flicked the tablecloth over.
It is worth booking this hotel for the location, but they really need to work on their service in the restaurant as it doesn't match up with the service in other Singapore hotels.
Unsure if I would book it again as a good breakfast really seets you up for a full day of sightseeing.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lorful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 30 July 2014
Dear Lorful,

Thank you for taking some of your time to write about your stay with us on TripAdvisor.

I read carefully your comments and regret to know the service of our tenant restaurants did not meet your expectation.Please allow me to express my sincere apologies. We reported your comments to both tenants restaurants owner for a serious consideration on improvement immediately. At the same time,we will also set up the meeting with restaurants to assist them reviewing the food and service quality.

Besides, I am happy to know you are satisfied with rest part of the hotel including our location,environment and front office service.

Once again, thank you very much for choosing stay with us and we hope to have another chance to recover your confidence on the restaurant service on your next visit to Singapore.

Best Regards,

Mika Umemura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed 29 July 2014

I just had my 21st Birthday Celebration this weekend at the Quartz Function Room at Landmark Village Hotel and it was an incredible night of glitz and glamour. The team that handled matters were very approachable and excellent service providers. Special thanks to Janson, Howard, Sham, Razen and Hon Leong for always striving to attend to our needs. The crowd that turned up had many compliments regarding the overall atmosphere and service. We also booked 3 club rooms for the night and the stay was a very pleasant one. Thank you once again and best wishes from my family and I.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank indu866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 30 July 2014
Dear indu866,

Thank you for taking some of your precious time to write on TripAdvisor, to feed the readers back on your birthday celebration experience at Village Hotel Bugis.

It is always nice to hear such feed backs from our guests. It reflects our efforts to maintain the quality of our service and the efficiency of the teams.

At Village Hotel Bugis, we have 3 function rooms ranging from 100 sq meters to 150 sq meters as well as a 500 sq meters event space at 5F poolside area, which are your best choice in holding the private meetings, weddings, themed parties or corporate functions. Our dedicated service team always stands ready to provide comprehensive support and peace of mind so you can focus on what matters most.

Please do let us know when you are back, we will be delighted to welcome you again and make sure you will be at your ease with us.

Thank you and best regards,

Mika Umemura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 July 2014

I was staying in 17th floor... The floor was nice, no smell of smoke as i was asking for a non-smoking room. The room was nice, even though i can observed that its a bit old building... Toliet and bath was like in a 3 star hotel, queen size bed and the pillow was comfortable to have a good night rest. Centralize airconditioning but no remote control as it was wall mounted, lights and lamps were good, TV was nice, exactly in front of the bed and i saw a flat iron and ironing board. I did not saw any room slippers and bath robe. Overall experience, it was 8/10.

Room Tip: Ask for a quieter room.
See more room tips
  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joram F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 30 July 2014
Dear Joram,

Thank you for leaving your comments on TripAdvisor.

I am glad to see that you had a great stay with us and you enjoyed the environment of the property.

As for the bathrobe and slippers in the room, they are available in all deluxe and club rooms at hotel but request base in superior room. Please feel free to call housekeeping anytime for delivery during your next visit.

Once again, we sincerely thank you for your time taking for writing a feedback and look forward to welcoming you soon at Village Hotel Bugis.

Best regards,

Mika Umemura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
159 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

My remaining hotel stay in Singapore Far East Hospitality Group of 10 hotels in Singapore. Came to know that the club rooms have been upgraded which was a motivation to stay. The property is very old and taken over by Far East Hospitality Group. Previously called Golden Landmark Hotel. Trains and buses are easy to come by which is in city centre. Nearby Places of interest and shopping malls are aplenty. Ongoing promotional room rates which made it value for money. Special mention to Ms Liyana (Executive Lounge) who's helpful and served with passion and smile.

Room Tip: At newly refurbished room which is bright, cool and chic.
See more room tips
  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank brnrd_h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mika_Umemura, General Manager at Village Hotel Bugis by Far East Hospitality, responded to this review, 30 July 2014
Dear bmrd_h,

Thank you for leaving your comments on TripAdvisor,

I read your comments carefully and pleased to know you enjoyed staying at our renovated club rooms as well as the hotel location.

Thank you for commenting on our staff Liyana’s friendliness and efficiency, our service team try by all means to satisfy the multitude of nationalities we have in the hotel. I am glad to see that they did reach the target in serving you properly.

We will be happy to welcome you again. Please do let us know when you plan your next visit us, we will be delighted to take care of you.

Best regards,

Mika Umemura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Village Hotel Bugis by Far East Hospitality

Property: Village Hotel Bugis by Far East Hospitality
Address: 390 Victoria Street, Singapore 188061, Singapore (Formerly Landmark Village Hotel )
Region: Singapore > Singapore > Kampong Glam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Family Hotel in Singapore
#35 Business Hotel in Singapore
#54 Romantic Hotel in Singapore
#72 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Village Hotel Bugis by Far East Hospitality 4*
Number of rooms: 393
Official Description (provided by the hotel):
Located in the Arab Street and Kampong Glam enclave, and a mere stone’s throw away from Bugis Village and Little India, Village Hotel Bugis is at the crossroads of Singapore’s Arab, Peranakan and Indian enclaves.These multicultural and multinational influences are seen in the Indian, Chinese and international cuisines at the hotel’s three dining options.Guests can explore the side streets of Kampong Glam, Bugis Village and Haji Lane, which have small boutique outlets stocked with fashion labels otherwise not found in the Singapore malls. They can also indulge in a shopping spree at the Bugis Junction and Bugis+ shopping centres. The Bugis MRT station, which is just a 5-minute walk away, connects guests to the Orchard shopping belt or the Central Business Districts of City Hall or Raffles City.Besides its location, Village Hotel Bugis' key selling point is its spacious rooms, which start from 32sqm for its entry level Superior Room to up to a generous 64sqm for its Executive Club Suite. ... more   less 
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Also Known As:
Golden Landmark Far East Hotel
Golden Landmark Hotel Singapore
Village Hotel Bugis By Far East Hospitality Singapore

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