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“Decent Budget Hotel” 4 of 5 bubbles
Review of Robertson Quay Hotel

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Robertson Quay Hotel
Ranked #235 of 308 Hotels in Singapore
Bengaluru, India
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Decent Budget Hotel”
4 of 5 bubbles Reviewed 8 October 2011

This hotel is located next to the Singapore River at Clark Quay. Rooms are very basic with very small wash rooms. Ideal for a budget traveler who only goes back to hotel for sleeping! They don't have a good restaurant and the breakfast spread is very average. The location is very close to Central metro station and is just a 6-7 min walk. An evening or a night walk on the river bank from Central to hotel is fascinating!

  • Stayed November 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PuttarajAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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799 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 2 October 2011

Room is good for one person for a short stay. Room is very compact but good location and cheap for Singapore. You won't want to spend much time in your room. Bathroom is very small and shower is much like what you would find on a boat. The room was decently clean but remember, you get what you pay for and Singapore is not cheap.
Would only recommend to someone if they were staying for a short period and single.

  • Stayed September 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank smattox114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOlland
Level Contributor
70 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 2 October 2011

The hotel is very conveniently located around the corner from Clarke Quay. The room was small (especially the shower) but nice. I did not fancy a swim while in this hotel, but also the pool was tiny. Breakfast was a let-down with very few options - just eggs, toast and beans.

If I ever visit Singapore again, I will seriously consider staying here again.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kaasmeisje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 23 September 2011

Disgustingly old, small with a terrible bathroom that we could not even close our eyes to use. We have used better public bathroom facilities than what is offered at this hotel.
We checked out within an hour of checking in because it was that bad and we lost all money paid in cancellation fees, they were not even willing to meet us half way. Disgusting.
Staff were inexperienced, unfriendly, unhelpful and in denial about the state of the hotel and everything costs extra in this hotel, such as Wi-Fi.

  • Stayed September 2011
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank PerthNick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 September 2011

Budget hotel, good for a 1-2 night stay. Walking distance to bars and restaurants (good night life scene around Clarke Quay). Nice views from riverside rooms. Price was average by Singapore standards. Only downside was poorly designed bathroom that could not be cleaned well. Shower and everything gets wet. Stayed with my girlfriend who was not too concerned about cleanliness of bathroom. Staff were very helpful. I can recommend this hotel to singles and young couples on a budget.

  • Stayed July 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank stinoo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 27 August 2011

I stayed here with the girlfriend back in November, her 1st time in Singapore, only my 2nd, and after a 12 hour flight from Heathrow, wow, what a disappointing way to start the trip. Barely literate and semi-comatose staff, no idea about customer service or satisfaction, treated us like irritating bugs rather than guests, breakfast was a rather sorry affair of fatty stoge and fried rice for the Chinese, rooms were tiny, drab, depressing, with bathrooms better suited to a shack on a Thai beach, literally no wardrobe, and perhaps 12 inches of hanging space. Only positive about the room was that they had half decent cable tv to distract us from our surroundings (tho only briefly).
The pool area is a health hazard, do not use!, and i doubt the gym area has passed any type of safety standard or assessment, with old gear and rusted benches etc.
Not much more to say really, the area of Robertson Quay is nice sure, but v v pricey, so if you've tried to save money by staying here, don't try eating or drinking in the immediate area otherwise you'll be doubling your room cost, or if that doesn't bother you, then go stay in a nicer hotel - the Holdiay Inn just round the corner is far far nicer.

Room Tip: Hm, check into another hotel
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  • Stayed November 2010, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank JosefLanjri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 August 2011

My family, both parents, 2 small kids and us arrived at the hotel at noon. 2 weeks prior to our arrival, we booked the hotel thru the internet. Went to the hotel's website and looked at the pictures (inside/outside) and it looked great! When we all arrived at the hotel, we did not believe how misleading the hotel's advertisement. The hotel was SMALL (you can't even move in the room with 2 people let along with 2 kids). The bathroom was very small and dirty.
the hotel basically looks like what we call here in the US "Hotel by the hour". We immediately went down to the front desk and told them that we want to cancel our stay there. I dont think it is appropriate for my 2kids to be staying there. Instead of understanding our concern, the front desk (manager) charged us for the night eventhough we did not even unpack inside the room. the front desk (manager) is un-proffesional similar to where you would fine at 1 star hotel which this hotel should be. I paid for 1 night and move my family to marina mandarin a better hotel, proffesional and great service.

  • Stayed September 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank ed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Robertson Quay Hotel

Property: Robertson Quay Hotel
Address: 15 Merbau Road, Singapore 239032, Singapore
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #235 of 308 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Robertson Quay Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Robertson Quay Singapore
Robertson Quay Hotel Singapore
Hotel Robertson Quay

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