This is a hotel that goes the extra mile. During our 5 night stay with The Elizabeth, we never came across anyone who was impolite / disinterested or superficial.
We were greeted by Lory and Ana Marie (hope I got the spelling right) who were not just polite and welcoming but made that extra effort to ensure we're enjoyed our anniversary stay. They gave us a complimentary upgrade and also beautifully decorated the room with roses and chocolates to welcome us.
The premium room was clean and comfortable. Rooms were cleaned regularly. Wi-fi was free and fast
Breakfast was very good. We quite liked the spread, although we found it lacking a little on vegetarian food on some days. But overall a very good and sumptuous breakfast on most days. A special mention of the entire staff at Modestos, everyone was polite, courteous and attentive.
Conveniently located just off the orchard road, the area around the hotel is peaceful away from the chaos. Be prepared to walk for about 5-7 minutes to the nearest MRT or the Bus Stop. The hotel also has a free shuttle service to the business district at 8.30 am.
We did notice that some parts of the hotel had definitely seen better days but I believe the hotel is already addressing it.
We loved our stay with The Elizabeth. The would strongly recommend the hotel.More