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“Great service”

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The Elizabeth Hotel by Far East Hospitality
Ranked #85 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 5 July 2014

We stayed for 3 nights. The staff are very helpful. Checked in around 11:00 pm and we wanted to have extra things and called room service. One House keeping staff ( named May) came to our room and offered her assistance. She helped with our requests. When she left us with warm good night around 11:30 pm, then we realized that her duty ended at 11:00 pm. She came to our room again next day and asked what she could help.
That experience made us feel warmly welcomed and we really appreciated May's above and beyond service. We will remember our Great Singapore Vacation as well as our wonderful stay at this hotel and extraordinary service from May.
We would happily stay there again.

  • Stayed: July 2014, travelled with family
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Thank Shee67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 9 July 2014

Dear Shee67

We will share your compliments with May of the Housekeeping who's extraordinary service has left a lasting impression in making your stay with us a Great Singapore Vacation.

The team at The Elizabeth Hotel thank you for making us your choice hotel and we look forward to welcome you back.

Have a wonderful week ahead

Best Regards

Mohd Faharudin
Hotel Manager

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995 - 1,001 of 1,531 reviews

Reviewed 4 July 2014

We stayed here for 3 nights. Very clean, lovely staff and service. Clean pool.
Wifi is good and fast.
Breakfast buffet is not as complete as one would like. The do make lovely pizzas for dinner though if you don't want to head into town.
Would happily stay there again.

  • Stayed: June 2014, travelled with family
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1  Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 9 July 2014

Dear Anna F

Thank you for taking the time to share your comments with us and we are happy to note that it has been a positive experience.

We will definitely share your compliments on the pizzas with the Restaurant Manager.

Looking forward to welcome you back soon.

Have a great week ahead

Best Regards

Mohd Faharudin
Hotel Manager

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Reviewed 3 July 2014

I stayed at The Elizabeth Hotel while my husband was in Mount Elizabeth Hospital.
Staying at The Elizabeth Hotel during such a stressful time made my life much easier.

The hotel staff were extremely helpful and considerate of my personal situation. The location is perfect, a short walk to the hospital and to Orchard Road.

The rooms were neat and tidy and the bathroom extras really helped with my rushed trip and having packed light.

The hotel made sure I started each day with a delicious breakfast with so many choices.

For convenience and hospitality I recommend The Elizabeth Hotel completely.

  • Stayed: June 2014, travelled on business
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1  Thank Hodgiesmrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 9 July 2014

Dear Hodgiesmrs

It has been a pleasure having you with us and to thank you for sharing your stay experience with us.

We are glad to know that we have made your recent stay a hassle free one given the stressful time you were in and making life much easier.

Once again we thank you for recommending us and wish you a pleasant week ahead.

Best Regards

Mohd Fahrudin
Hotel Manager

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Reviewed 26 June 2014

The best service I have had at any hotel in south east Asia. The staff were friendly, kind and extremely considerate. The location is well situated and is close to the Orchard Road MRT. The hotels taxi service is good and well situated for most, if not all of the areas shopping and business district. Rooms are ideal and clean. I highly recommend and stay here.

  • Stayed: June 2014, travelled as a couple
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1  Thank Leigh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 30 June 2014

Dear Leigh D

Your compliments is much appreciated and it has been a pleasure taking care of you during your recent stay.

We thank you for recommending us and look forward to welcome you back soon.

Wishing you a pleasant week ahead

Best Regards

Mohd Faharudin
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

Where to begin? The most friendly, helpful, thoughtful, obliging staff we have ever found all in one hotel. The accommodation was really fantastic (we had a premium room). The cost was small compared to the experience. The rain shower in the room was a treat. The breakfast buffet was really generous.
Would I recommend this place and would we stay there again? Absolutely!

Stayed: June 2014, travelled with friends
1  Thank Clive D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 29 June 2014

Dear Clive D

We value your wonderful comments and it has been a pleasure to be of service during your recent stay with us.

The team at The Elizabeth Hotel thank you for making us your choice hotel and appreciate your recommendation.

Looking forward to welcome you back soon.

Have a great week ahead

Best Regards

Mohd Faharudin
Hotel Manager

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Reviewed 23 June 2014

Had a company conference there. Upgraded rooms are good. But need to be clear on the benefits of the mini bar...v good idea of the bar room in a central area for mini bar supplies tho.
As for conference facilities, yes we are v pleased with the service staff, Mahendra, Louis and also Ramesh from concierge. Mahendra is really excellent in taking care of everything and really everything for our team. He went out of his way to ensure that we were taken care of. Our sales contact Pauline and Su Han checked and checked and took care of us (esp Pauline). A tip for future conference planners, if group is big enough - go for the buffet lunches.....Of cos for the guests the location being right (a little walk) in Orchard Road is a plus point.

Room Tip: choose the upgraded room
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  • Stayed: June 2014, travelled on business
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1  Thank Mamaoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 29 June 2014

Dear Mamaoma

It is a privilege to have been a part in making your company conference a success and we will definitely convey your compliments to Mahendra,Louis and Ramesh not forgetting Pauline and Su Han from Sales.

We thank you for taking the time to share your comments with us and look forward to working together in your future company's conference.

Have a pleasant week ahead

Best Regards

Mohd Faharudin
Hotel Manager

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Reviewed 19 June 2014

Great hotel the Elizabeth. The staff greet you with genuine smiles. Check in is swift and hastle free. The meals are great and very tasty too.
The hotels taxi service is spot on and well situated for most, if not all of the areas shopping and business district.
Rooms are ideal and clean. Would I recommend and stay here again, oh yes indeed.

Room Tip: Any room is good.
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  • Stayed: June 2014, travelled on business
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Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohd Faharudin M, Manager at The Elizabeth Hotel by Far East Hospitality, responded to this reviewResponded 22 June 2014

Dear ThaiMouse

Thank you for recommending The Elizabeth Hotel and making us your choice hotel for your future visits.

Your positive comments will only spur the team to excel in continually ehancing guest stay experience.

We look forward to welcome you back

Have a great week ahead

Best Regards

Mohd Faharudin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Elizabeth Hotel by Far East Hospitality

Address: 24 Mount Elizabeth The Elizabeth, Singapore 228518, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Romantic Hotel in Singapore
#66 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
Price Range: £81 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elizabeth Hotel by Far East Hospitality 4*
Number of rooms: 256
Official Description (provided by the hotel):
Designed with a distinct European accent, The Elizabeth Hotel is a modern take on a classical era, with its modern chandeliers and black marble counters accentuated by warm back lights. The overall look and feel of the interior décor is one of timeless elegance, with strong tones of colonial influences.Located just minutes from the famous Orchard Road shopping district by foot, and only a 25-minute car ride from Changi International Airport, we are strategically situated on the private and exclusive enclave on Mount Elizabeth.The Elizabeth Hotel is the definite choice for both business and leisure travellers looking for a hotel with character and within easy reach to Orchard Road. ... more   less 
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Also Known As:
Elizabeth a Far East Hotel
Elizabeth Hotel Singapore
Elizabeth Far East Hotel
The Elizabeth Hotel By Far East Hospitality Singapore

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