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Reviewed 13 January 2018

Found the hotel to be very conveniently located near the Rochor subway and stop of Hop on Hop Off Bus. Bugis shopping area is just a few hundred meters away. Little India just across the street. Most sights are within walking distance. Staff was friendly and helpful. Room was clean, but we could hear guests talking in the other rooms.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank ibpapah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 14 January 2018

dear ibpapah.
thank you for taking the time to post this. its a pleasure to read this comment.
the housekeeping team will be delighted to know that you mentioned the room was clean and all the staff will be even happier you described them as friendly and helpful.
thank you again ibpapah and have a very good week.
terence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

Great surroundings. Central hotel with many restaurants nearby. Good sized rooms and very helpful staff. Best of all,the hotel manager takes care and making sure that you have plesant stay. Will be staying there again the next time I visit Singapore.

Stayed: January 2018, travelled with friends
Thank Erik T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 14 January 2018

dear Erik T.
it was great meeting up with you and we thank you for being a guest here. we hope you had a great time with us. we appreciate your comments on the staff being helpful. they will be happy to read this when we post this on the staff board.
we certainly look forward to having you back here and we can chat some more over coffee.
have a fantastic week ahead.
terence

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Reviewed 13 January 2018 via mobile

A nice hotell with nice staff. Close to shopping and restaurants. It is approximately 5 mimutes walk to MRT station Bugis. There is also a big market place nearby where you can find almost everything!

Stayed: January 2018, travelled with family
Thank Helene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 14 January 2018

thank you Helene H for this lovely review.
we cannot thank you enough for posting this. the team will be very delighted to read this.
we will post this on the staff board for all to read and smile.
we hope to see you again and we like to personally thank you.
have a lovely week.
terence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

The hotel is located in Albert Court, very close to Rochor MRT Station. It was very close to Bugis and the food fiesta.
The hotel was a huge disappointment though. It felt like badly run motel but with better amenities. Very bad hospitality. The checking in took a long time, they made a mistake and didn't even apologized. The reception needs to be trained on manners and hospitality, as they were chatting between themselves while taking care of the guests.
Of our 3 days stay and daily walk in- walk out, NONE of the staff greeted or smiled at us, or seen to be smiling at other guests.
We met a door woman (?) and doorman in two occasions, and they were the only ones who at least smiled at us in the hotel.
We wanted to have double bed room, and it was twin beds pushed into one. It would be better if they padded up the middle bit, but they didn't. Sometimes we can hear voices of other guests in the rooms as well, but it wasn't very noisy. The room itself was quiet and good to rest in.
The room, towels and amenities were fine. But for the price and service, I think you can check other nearby places too.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lindsey857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 10 January 2018

dear lindsey857.
we are very sorry you found our services lacking. we're very disappointed that the team did not display their warm and friendly attitude for which they are known for. this will be investigated on. we will also check on your booking to find out the mistake as you mentioned. thank you for stating that the room wasn't very noisy and that it was good to rest in.
once again lindsey857 we apologize for the shortfall and be assured these will be looked into.
have a pleasant thursday.
terence

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Reviewed 9 January 2018

Friendly staff. Clean room with very comfy bed and a great shower. Liked the note the cleaning staff left us. It was a nice touch. It is very close to Little India and MRT. You can walk to most sights from the Hotel.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AliceGwen1650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
terence2017, Manager at Village Hotel Albert Court by Far East Hospitality, responded to this reviewResponded 10 January 2018

dear AliceGwen1650.
thank you so much for this wonderful review of your stay.
really delighted to read that the staff was friendly and you liked the 'after cleaning note'
the next time you're here, please approach the reception and ask for a little red book. in it there are many stops that may interest you (eateries, shops, shopping centers etc)
thank you again AliceGwen1650 and have a very good thursday.
terence

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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