I've stayed at this hotel several times over the past couple of years, it's perfectly fine for a base in Singapore for a few days but I wouldn't rank it as one of the most memorable hotels.
The rooms are fine, not overly modern but clean and adequate- they have a mini fridge, good flatscreen tv, bathtub & shower combo, light switches near the bed so you can switch on and off at night. Amenities in the bathroom included shampoo, soap etc but mine were generic, not Molton Brown as stated by another reviewer. (They could have been in the newer wing)
I didn't use the pool or gym but had a view of the pool last 2 stays, it looks nice and there were always a few people using it, especially late afternoon. I heard there is a small bar there but didn't use it. Staff were fine. First time I stayed here I was given (against my request) a smoking room which absolutely reeked, when I asked to move they refused and said they'd send someone to "deodorize" the room. Hour and a half later a guy turned up with a can of air freshener to spray the room. Really if you are going to force non-smokers to stay in a smoky room the least you can do is provide a scented humidifier or other such thing as most good hotels do in Asia... that stay was awful and my suitcase and clothes stank for weeks after.
Probably the most annoying aspect of this hotel is the continuing lack of wifi in the rooms. I hear this is only in the older wing but as someone who travels on company booking we always get the older style rooms. Only wired internet is available in the rooms. This would be fine if I had travelled with a laptop but I had not. I think the cost is SGD$20-25 per day for wired. Several of my colleagues stated they still could not access it even after paying the fee. So we ended up in the lobby with everyone else using the free wifi. In my opinion it's pointless because so many people are there using it, that it's slow or often fails to connect at all. Frankly it feels like a hostel not a hotel in this aspect. They told me last year that wifi was coming "next year" and on my stay last week they told me again "next year" So don't hold your breath for wifi.
On the plus side the location is good, very close to Raffles City mall and Chijmes entertainment district. Bras Basah metro stop a short walk away and Clarke Quay 15mins if you wish to walk. Sovery easy to get around the city.
Overall it's a clean, well located hotel but nothing that really stands out. If you're coming for business bring a laptop or stay somewhere with wifi if you don't use one.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Southall Travel, Booking.com and Hotels.com so you can book your Carlton Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Singapore Carlton Hotel
- Carlton Hotel Singapore