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“Excellet choice”

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Carlton Hotel Singapore
Ranked #50 of 306 Hotels in Singapore
Certificate of Excellence
Amman
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellet choice”
4 of 5 bubbles Reviewed 7 August 2014

During my business trip to Singapore I had a very pleasnt experiance in this hotel, the room was neat and always clean, the view is amazing and the location is convenient as it is few secounds awway from city hall station.
I liked the hotel facilities and the hospitality of the staff and for sure going to come back next time.

Firas

Room Tip: i guess all are ok but higher will give you better view.
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  • Stayed September 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Firas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,707 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (773)
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English first
Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

We have stayed here around 5 times, this was the first time we were in the new tower. Room was very comfortable, quiet and well decorated. Location is excellent. We only stayed one night this time on way to Malaysia; would have been disappointed had we been staying longer about pool being closed for repair. This should be mentioned on hotel website. Another item to be aware of is that there is now a new hotel in chain called ' Carlton City '. We had a rather trying time gaining a transfer after our first booking turned out to be for the new hotel - which was not located where we wanted to be.

Room Tip: Choose new tower, high up,at back.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maitland, Australia
Level Contributor
8 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 5 August 2014

Excellent hotel in a good location for a Singapore stopover . Check in was smooth and bags delivered within minutes of entering our room. Room was spacious and bathroom exceptional with a large free standing bath and numerous shower nozzles.

Room Tip: All rooms appear good but being on the 18th floor the street noise was none existent.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ironjay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

I stayed here on a business trip in July and found, like everything in Singapore that the standards of order and cleanliness were high. Staff were helpful in the lobby from the minute I stepped out the cab. My room was... roomy! And the bathroom luxurious (for a standard room!). Bed was very comfortable and the views were great. Air con was quiet and I could even open my window (which I like) - which looked out to a nice city scape view. All the facilities you'd expect including robes, wifi etc.
Breakfast was plentiful and staff were efficient and helpful. Lots of space for meeting in the downstairs foyers and a few cafe and bar choices too.
The location was excellent - conveniently located opposite Raffles and the mall.
I would highly recommend this hotel for a trip to SIngapore where you're not looking to blow the budget.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Polly O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

My friend and I stopped off for 3 days in Singapore on our way to Australia and the travel agent had recommended this hotel to us, it was perfect. Right next door to Raffles Hotel, across the road from Raffles City shopping Centre and foodie centre and easy to get everywhere in taxis, which were surprisingly NOT expensive. The foyer at the hotel was an oasis of calm, the staff were really helpful, especially when I was struggling to get internet connection on my iPad. The rooms were huge and the beds sooooooo comfortable. We arrived early but they still got us fixed up with a room and on the day we left looked after our luggage and let us use the pool showers to change and clean up before we left. I would never want to stay at any other hotel there, have to say it was faultless :)

Room Tip: I would be surprised if there was any such thing as a bad room here, but we did stay quite high up...
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  • Stayed February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Gilly55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

Very conveniently, located at the intersection of Orchard Road and the city's business district, the Carlton is a modern, clean, friendly, option. I've stayed here probably 50 times since 2007, during which time the place has gone from good to better. The new wing in particular is very nice, and pretty good value, given that rooms at it's more famous neighbor (Raffle's Hotel, right across the street) go for upwards of $700. A great stay for business or pleasure, the Carlton is also very conveniently located if you are attending the F1 (when rom rates will rise greatly, of course).

Room Tip: Ask for a room in the new wing, overlooking the Raffles Hotel.
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  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank ironrooster73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 27 July 2014

Stayed here for a week in July for work. New wing is very nice much better than the old set up which I stayed in years ago. I must agree with most reviewers that the front desk staff can use a lot of custmoer service training - would it really be that hard to show some genuine warmth and happiness when you greet and deal with guests. The bell hop and baggage handlers are able to do it when one arrives, why cant the front desk staff be expected to do the same?

Overall the room at the new wing was great, the breakfast was ok not great not bad, after a week of the same selection though it does get tiring. Nice enough place for a work stay (was next to our office) more geared for business travelers.

Room Tip: Only the rooms at the new wing are worth the stay
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Titos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carlton Hotel Singapore

Property: Carlton Hotel Singapore
Address: 76 Bras Basah Rd, Singapore 189558, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Luxury Hotel in Singapore
#58 Romantic Hotel in Singapore
#61 Business Hotel in Singapore
#66 Family Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Carlton Hotel Singapore 4.5*
Number of rooms: 940
Reservation Options:
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Also Known As:
Singapore Carlton Hotel
Carlton Hotel Singapore

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