So disappointing when you're spending 3 days plus in a hot tropical climate of course a pool is so essential and a big part of the relaxation time you are so looking forward to after a long flight and long holiday away. Just can't believe the Hotel didn't have the decency to advise us the pool would be closed prior or when booking.
Also very strange, in our room, which at least was in the new tower, there was no info supplied by way of a folder etc. advising us info pertinent to our stay at the hotel, such as what floor was the gym or pool situated, what floor the restaurants were on, the name and type of restaurant/cuisine, facilities offered or available. No info on anything, we had to just keep asking!
Unfortunately this hotel has a way to go to bring its services up to 2014 standard.
We gave stayed here before, albeit many years ago, and had good memories, especially the standard of food on offer then, hence we decided to return. But unfortunately the standard of goof on thus visit did not live up to previous visit. It was repetitive and quite boring, each buffet the same.
Sorry, but you have a long way to go on the cuisine front also.
Carlton looks quite smart, even opulent looking when you arrive, but the reality is it's quite sterile with not a lot happening.
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- Also Known As:
- Singapore Carlton Hotel
- Carlton Hotel Singapore