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“Great place for a family stay”

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Fraser Place Robertson Walk, Singapore
Ranked #30 of 306 Hotels in Singapore
Certificate of Excellence
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great place for a family stay”
5 of 5 bubbles Reviewed 4 May 2014

With a stopover in Singapore to break the trip from London to Brisbane, we chose Fraser Place as somewhere that would give us a comfortable stopover with a chance to catch some sleep. We totally made the right choice.

Not far to the main places to visit in Singapore, Fraser Place is comfortable, clean and supported with great staff and first class service.

Nothing to fault. A great stay.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kev H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 24 May 2014
Dear Guest

Thank you for your kind review that sums up what make us the ideal place to stay, be it for long or shorter term.

We sincerely await for your next visit again.

kind regards,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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408 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
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Wellington, New Zealand
Level Contributor
157 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

It's the staff that are the real stand out at the Fraser Place Robertson Walk. They are gracious and unobtrusive with first class service. From the moment we walked in the door, Ruth could not have handled us better if we'd been first class VIPs (rather than average parents of tired kids). In fact everyone we encountered at Fraser Place Robertson Walk was amazing, the cleaners, the concierge, the porters and the wonderful café team.

We were fortunate that we could get an early check in and late check out for our stay. We are incredibly grateful for this kindness. Ruth even walked us through our apartment, explaining the features of the rooms. We'd booked a two bedroom apartment for five nights. The rooms were so comfortable and lovely that we didn't leave them for five hours. The kids just wanted to relax in the space and we needed to relax too as we'd come from a hotel with the hardest beds we'd encountered. The beds at Fraser Place Robertson Walk were lovely, my husband and I both sat down tentatively and then audibly relaxed into the quality and comfort.

The kitchen was well appointed. We managed to get our washing done and dried and could make hot drinks for children and meals if we wished. There was a good sized dining room table and we could relax in the lounge area with the Bose sound system and the large flat screen TV to keep the kids entertained.

We had two bathrooms. The kids took over the ensuite one (ours) as they found the lighting in the main bathroom to be a little gloomy over the shower. Plus they'd seen the bath and they'd missed having a bath while travelling in Asia. The shower in the ensuite could do with regrouting as there was some mold under the grout and it's impossible to get the stuff out and you need to strip and regrout. The towels were great quality and a great size - no skimping there.

Breakfast at the café area is brilliant. Every day the staff made different dishes. Loads of choice and something for everyone. We ate well at breakfast and then skipped lunch each day we stayed as we felt sated.

We ordered dinner from the café one night. Well it was just as good as some of the places we ate in Singapore. We also enjoyed the experience of a family meal at a family table for the first time in a couple of weeks. Every dish we ordered was completely consumed but the star for me was the Chicken Noodle Soup. I could have lived off that dish alone in Singapore.

The pool was a little cool for us. We spent about an hour in the pool. It would have been nice to be about 5C warmer. There were floaties for the kids to play on though and we found it refreshing before heading home.

There was some noise from "The Chamber" on Saturday and Sunday night. The restaurant / bar has three large screens showing Prem League football matches. At one point the kids came out to complain that they couldn't sleep, but they eventually passed out. However we hardly noticed the noise in the master bedroom. We found the noise mainly in the living area. However the people watching the game were generally quite respectful, definitely not like a restaurant / bar screening Prem League matches in the UK! When the matches finished everyone shot home.

All in all this is the place to stay for us in Singapore. The beds are brilliant, the rooms lovely but the staff are gold.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kapitibeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 21 May 2014
Dear Guest

Greetings from us all at Fraser Place Robertson Walk! Thank you for the amazing review which is nothing short of captivating. It has been shared at our staff communication session as a source of motivation for the daily efforts put in by all the staff.

I have taken note of your feedback as well.

We will be grateful for your patronage again soon.

kind regards,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

I visited Singapore with my family last month and picked Fraser place (based on tripadvisor's reviews) as we preferred to stay in an apartment considering our large family size. I must say it was an excellent choice over staying in 2 rooms in a hotel. If you are going for 5-6 days and specially if with family, this will never be a disappointment. Good rooms, location, friendly staff and free shuttle :)

We took a 3BHK apartment.
Living Area: There is a large common area with a 6 seater dining table and sofa set with tv. U will find dvd and mp3 player as well :) Also, they have an attached balcony.
Kitchen: All cutlery available along with a fridge, micro, cooking system and washing machine.
Rooms: 1 master bedroom, 1 twin bedroom and a single bedroom. Clean sheets, pillows and duvets.
Bathrooms: 2 in total. One en-suite (attached tub) and the other common.

The staff was very friendly and housekeeping was done everyday. The best part was the shuttle that runs hourly free of cost (Yes it provides both pick up and drop). :) Location wise the robertson walk area has a small market with a lot of eating joints and if you walk along the river side, within 10 minutes u will reach clarke quay which is a very happening area in the night. Central mall is also located here.
The only drawback i experienced was that we requested for an early check-in but had to wait as we were given no prior information that the rooms were occupied then. The breakfast was quite satisfactory (please do not expect a 5 star type buffet), they did have a different menu daily. Cost wise i am not so sure but if u r in a group then its definitely makes more sense to stay here as you can sit in the living area chit chat with others which is a minus point of staying in hotels.

Room Tip: Higher floor rooms are good
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ASood15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 21 May 2014
Dear Guest

Greetings from all of us at Fraser Place Robertson Walk! Thank you so much for the extensive review on our rich apartment amenities, wholesome services, superb location and our friendly staff.

We look forward to your visit again soon!

kind regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Old Saybrook, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

This was a very convenient, clean and accessible hotel/apartment. We are a family of five with 3 children and the 2 bedroom apartment was perfect for the kids. They loved the pool and playground. Also, it was so close to so many restaurants and the beautiful river walk.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Francie12304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 21 May 2014
Dear Guest

Thank you for your wonderful review after the stay. It was our pleasure to have the whole family with us and enjoying the apartment facilities and its surroundings.

We look forward to you visit again!

kind regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

Our family (2 adults and 2 kids 8 & 10) had a very enjoyable stay at the Fraser Place apartments. A reasonable range for breakfast which was included in the room rate (can be busy at certain times), great pool to cool off in the afternoon, very good gym, plenty of eating choices in Robertson Walk, even local eateries just a block away. Also, a local supermarket, cafes, 7-Eleven (sells sim cards) across the road at the UE Square shopping mall. The only down side we thought that it was about a 10mins walk (or 15mins for kids) to the local MRT (subway), but a taxi ride only cost approx. SGD8 - not bad for Australian standards. We would certainly stay there again. Catherine, our reception manager was great in assisting us in all our needs.

Room Tip: We were on the 9th floor and facing NE towars UE Apartments and away from Robertson Walk so I suspec...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieInSauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 29 April 2014
Dear Guest

Thank you for your review of our apartment facilities and services. Indeed we are surrounded by many convenient amenities and easily accessible by all modes of public transport.

We are glad you had an enjoyable stay and hope we can be of service again soon!

kind regards,
Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Hawea, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

A well appointed accommodation - the apartment was spacious, quiet, clean and comfortable. the pool was great fun and the breakfast room and food choice was great. Good location handy for the rver and Clarke Quay. Loved it and we had a great 3 nights with our 2 boys - aged 10 and 13

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindsey67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 29 April 2014
Dear Guest

Thank you for the wonderful review of our apartment and location. We are most encouraged by your compliments and will endeavour to serve our guests even better.

We look forward to seeing you again soon!

kind regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 April 2014 via mobile

Stayed here for a week with my husband and 2 girls. Excellent location and good facilities in apartment for a city holiday. Lots of lovely restaurants and cheese and wine bar was excellent. Easy to get a taxi to city centre or use river boat within walking distance. Girls enjoyed the pool and ladies in The Hub were very attentive! I would definitely recommend Fraser place at Robertson Walk.

Stayed April 2014
Helpful?
Thank Sandramce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this review, 29 April 2014
Dear Guest

We are delighted to hear you like our location and facilities as well as the service of our cafe staff.

Thank you for the compliments (which we will certainly share with all our staff) and we look forward to your visit again.

kind regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Place Robertson Walk, Singapore

Property: Fraser Place Robertson Walk, Singapore
Address: 11 Unity Street Robertson Walk, Singapore 237995, Singapore
Region: Singapore > Singapore > The Quays
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#23 Family Hotel in Singapore
#30 Luxury Hotel in Singapore
#57 Romantic Hotel in Singapore
#82 Business Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Fraser Place Robertson Walk, Singapore 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
Fashioned in the style of a Mediterranean village, Fraser Place Robertson Walk evokes a delightful and vibrant ambience. It offers 164 spacious and contemporary styled residences, ranging from one-, two- and three-bedroom suites and features a comprehensive range of lifestyle amenities to fulfil the needs of today's discerning travellers. Ideally situated near the banks of the historic Singapore River, the serviced residence enjoys close proximity to the Central Business District, and easy access to the entertainment riverside corridor of Clarke Quay and Boat Quay. ... more   less 
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Also Known As:
Fraser Place Robertson Walk Hotel Singapore
Fraser Place Robertson Walk, Singapore

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