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“Good location!”

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Fraser Place Robertson Walk, Singapore
Ranked #25 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 27 August 2014

We stayed in a 2 bedroom apartment for 5 nights in July 2014. Accommodation is centrally located close to Clark Quay and restaurants/bars on Robertsons Quay. Be aware that the closest MRT station is about a 20 minute walk away so taxis are easier to get around. Apartment was perfect for a family of 4 with 2 bedrooms and 2 bathrooms. Clean, well equipped and nicely decorated. Recommended for a short or longer stay and a perfect alternative for hotel rooms.

Room Tip: We stayed during the World Cup matches and were happy to have our apartment at the street side. Can...
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank BvS-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 31 August 2014

Dear Guest

Thank you for the most positive review and recommendation. Our residence is well-served by public transportation and our complimentary shuttle service runs hourly to the major shopping areas and MRT stations nearby. It is so easy to explore the island city from Fraser Place, which is situated right in the civic district itself.

We hope to see you again soon!

yours sincerely,
Ryan

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Reviews (473)
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323 - 329 of 473 reviews

Reviewed 23 August 2014

We stayed in a 3 bedroom apartment. The location is in a nice area, close to Clark Quay with many nice restaurants. Grocery store just around the corner, and also many restaurants in immediate vicinity. About 10 min walk to MRT transport. The apartment was neat, tidy and well equipped. There was complimentary bottled water throughout the stay, and a complimentary fruit basket on arrival. The staff very helpful. Internet worked mostly without problems, just on one occasion during our 3 day stay there was a temporary problem with connecting to the free wifi. Tiny balcony, but possible to sit outside in the evening.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Barbro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 24 August 2014

Dear Guest

Thank you so much for the excellent review after your recent stay. We are delighted you enjoyed the accessibility, location, convenience of our place, as well as the well-kept, equipped apartment and amenities. And also our helpful staff.

We look forward to having you back again.

Yours truly,
Ryan

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Reviewed 22 August 2014

Superb place for a family. we were in a two bedroom apartment and had one of the most relaxing vacation. The kids would be safe in the room watching TV or going off to sleep while we could walk/taxi down to happening places for romantic diners, just like home without any worries of safety etc... (kids are old enough to be left alone)
The location is excellent and the apartment is very well maintained and super comfortable. The gym though small is sufficient, the steam room again though small serves the purpose. Pool is also good, no issues.
The only drawback is the shallow breakfast spread (especially for vegetarians).

  • Stayed: May 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Umesh_Chhazzed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 24 August 2014

Dear Guest

Thank you for highlighting the various positive aspects of living at Fraser Place Singapore. I am glad you had a superb stay with the family. We have also taken note of your feedback which will help us improve our service offerings.

Thank you once again and we hope to see you again soon.

kind regards,
Ryan

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Reviewed 18 August 2014

We had a 2 bedroom apartment which was very well equipped, especially the convenience of a washer dryer. The room was very well maintained and serviced daily to 4star hotel standards. The location is excellent near to the river and many eating outlets. It is convenient to Clarke Quay but far enough away not to get the noise. The staff were very friendly and helpful. Also hourly private bus service to main shopping areas.

The only downside is the breakfast room which is very small. At many times they ran out of crockery and cutlery, it would seem that they needed slightly more staff and more stock to keep up with the turnover of guests, otherwise excellent.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank langhos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 24 August 2014

Dear Guest

Warm Greetings! Thank you for staying at Fraser Place Singapore and providing this wonderful review. Location, facilities, services and hospitality of our staff are consistently rated very well and we strive to maintain, if not surpass, the normal standards expected of us. This cannot be achieved without the most honest feedback from guests like you.

Thank you once again for your patronage and we look forward to seeing you again.

Yours sincerely,
Ryan

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Reviewed 17 August 2014

My family and I had the pleasure of staying in Fraser Place twice in the last three weeks. We found the accommodation to be of a very high standard and extremely clean. On both occasions we stayed in a two bedroom suite which was ideal and felt like being at home. All staff we encountered were very friendly and very helpful. The location is ideal for anyone wanting to visit Singapore, with the MRT, buses and taxis nearby. Although the immediate surroundings are quite lively at night we experienced no noise issues from either the 5th and 9th floor suites. Robertson Walk and this hotel in particular is a great location for a family vacation. We experienced no issues with the internet and found all the facilities family friendly.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank PearceFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 18 August 2014

Dear Guest

Thank you so much for the positive review and recommending Fraser Place. Indeed we provide the conveniences of hotel rooms in spacious apartment settings and are ideal for families, groups or individuals here for work or holidays.

We look forward to your return to Fraser Place soon.

Yours truly.
Ryan

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Reviewed 9 August 2014

We checked in here as not much other choice available in the area and needed a place relatively quickly, the negatives are definitely the noise from nearby restaurants and bars and extremely slow internet which is regulated to 2Mbps you can't stream anything at this speed and is extremely frustrating especially considering we were in Singapore I was amazed and obviously the service is restricted as even mobile broadband is at least 7MBps, we asked if we could get an alternative and we're told only if we signed up for three months , clearly if you are short term this isn't an option, if you are doing any business here and need high speed internet forget it or buy your own mobile broadband, bit disappointing as when we visited we were told the internet was fast. clearly this is not the case compared to other locations within Singapore. The second issue which can't be escaped is the noise, we spent two nights with no sleep until midnight and was in a front apartment on the 6th floor , we asked for a quieter apartment and awaiting to be moved after another night of noise, although the other side of the complex will be no better and is an issue if you want a good nights sleep and have a family. In terms of overall finishes in the apartments are all basic and the kitchen is certainly not five star and has no dishwasher or coffee machine and is to say basic. The Apartment is standard and again not five star with limited seating and small balcony. The beds are also hard and there is no cable in your room only in the main lounge area. Overall I would suggest that these apartments are over priced for what you get and certainly not a long term option and good for a week at best.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Resident Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 18 August 2014

Dear Guest

First of all, please accept my sincere apologies for areas we have fallen short of your expectations. Your comfort is our priority at Fraser Place and our mission is to meet the unique needs of our guests.

I am glad we were able find a solution to the internet service you need and thank you so much for working together with us on this. As for noise, I am thankful and delighted at the same time that you have settled comfortably in another of our apartment unit. Last of all, thank you so much for extending your stay despite the initial hiccups. We are grateful for the opportunity to serve you better.

Yours truly,
Ryan

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Reviewed 31 July 2014

I searched for a while looking for a family friendly serviced apartment to stay in Singapore with my wife and two small children. Unfortunately there only seems to be a handful of apartment style hotels on offer, so settled on Fraser Place after seeing some positive reviews and having stayed at Robertson Quay in a different hotel a few years prior.

Was really happy with Fraser Place. 2 bedroom apartment was clean, spacious and comfortable with a decent kitchen, free Internet and good TV plus Bose Wave radio. Pool was nice and also had a playground and kiddie pool for the little ones.

Breakfast was OK but not great - the breakfast room was quite crowded and the selection was limited compared to the usual 5 star offerings. But I didn't even realise breakfast was included in our rate, so was more of a bonus.

Robertson Quay is a nice area and great for kids - plenty of pedestrianised spaces and stroller friendly footpaths with a really good selection of cafes, bars and restaurants. Closest MRT at Clarke Quay was about 15 minutes away on foot.

Overall, would definitely stay here again. A bit expensive, but so is everywhere else in the Lion City. Recommended (particularly for families).

Room Tip: A higher floor will probably reduce any noise from the pool area or the restaurants around the court...
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank thepaperboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Manager at Fraser Place Robertson Walk, Singapore, responded to this reviewResponded 4 August 2014

Dear Guest

Thank you so much for the insightful review after stay. We are truly glad you and family had an enjoyable time at Fraser Place. We have a wide array of apartment types and facilities which will cater to family, group or single travelers alike. All our guests enjoy the conveniences of daily healthy breakfast, speedy wifi surfing everywhere in the residence, shuttle services to both business and shopping districts. Not to mention boundless F&B options, convenience stores and supermarket at your doorstep.

Thank you for staying with us and we look forward to seeing you again.

Yours sincerely,
Ryan

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Additional Information about Fraser Place Robertson Walk, Singapore

Address: 11 Unity Street Robertson Walk, Singapore 237995, Singapore
Region: Singapore > Singapore > The Quays
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#23 Family Hotel in Singapore
#25 Luxury Hotel in Singapore
#57 Romantic Hotel in Singapore
#82 Business Hotel in Singapore
Price Range: £155 - £486 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Place Robertson Walk, Singapore 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
Fashioned in the style of a Mediterranean village, Fraser Place Robertson Walk evokes a delightful and vibrant ambience. It offers 164 spacious and contemporary styled residences, ranging from one-, two- and three-bedroom suites and features a comprehensive range of lifestyle amenities to fulfil the needs of today's discerning travellers. Ideally situated near the banks of the historic Singapore River, the serviced residence enjoys close proximity to the Central Business District, and easy access to the entertainment riverside corridor of Clarke Quay and Boat Quay. ... more   less 
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Also Known As:
Fraser Place Robertson Walk Hotel Singapore
Fraser Place Robertson Walk, Singapore

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