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“Amazing experience”

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Fraser Suites Singapore
Ranked #16 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 16 November 2013

Wedi at the reception offered service above and beyond expectation!!!!
Great 2 bedroom room and great gym.
The free shuttle bus more than made up for the fact that it is a little out of the way.
Definitely recommended

  • Stayed: November 2013, travelled with friends
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 20 November 2013

Dear Paul C

Warm greetings from Fraser Suites Singapore!

Many thanks for your positive review and high recommendation to stay with us!

We will convey your compliment to Wati in written format and shared with all staff members. She will be delighted and encouraged to continue her excellent service!

Thank you for staying with us and we certainly look forward to welcoming you again soon!

Yours sincerely
Adrian Lee
Resident Manager

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321 - 327 of 417 reviews

Reviewed 5 November 2013

We stayed here for 4 nights and were so happy I would definitely stay here if we return. We went for the 3 bed apartment which is one double ensuite, one double and one single. The fact you have your own kitchen and lounge with all the mod cons is invaluable when travelling with a baby and toddler.

The staff were all absolutely lovely from the doorman to the breakfast staff and the receptionists. The breakfasts were more than ample with a good mix of local noodles etc. and also the usual continental mix of toast, fruit, yogurt, cereal and pastries plus a daily offering of eggs and potatoes. The pool area was lovely and the small baby pool just perfect for our 10 month old and 2 year old. The indoor playarea was also great with enough toys to keep my little ones occupied for a while. There is an outdoor area which we didn't use as well as some arcade games for the older kids and computers etc. so lots to keep people of all ages entertained on those quieter moments. I was really surprised at the space allocated to these facilities as it wasn't just a token shove in somewhere, someone had obviously thought about it. There is also a free shuttle running each day to various shopping malls etc. which we used to get us closer to the areas we wanted to go to. Adjoining the hotel there is also a small mall with a little supermarket, costa coffee and some food places which is handy & the hotel will order take out for you as well. There is also a bus stop just outside which we used to get to Sentosa which was only $1 per person each way and easy to navigate with babies and buggies etc. Overall a great place to stopover whether with kids or not to give you more of a home from home feeling!

  • Stayed: October 2013, travelled with family
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3  Thank UKwhereswally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 11 November 2013

Dear UKwhereswally

Warm greetings from Fraser Suites Singapore!

Many thanks for your great review and detailed descriptions on our facilities and services. Compliments for the staff members will be shared and we are totally delighted that you have enjoyed your stay, giving you "more of a home away from home feeling" as described.

We look forward to welcoming you and your family back soon!

Yours sincerely
Adrian Lee
Resident Manager

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Reviewed 4 November 2013

Personnel at the hotel is very useful and friendly, all the times more than willing to help.
Free shuttle for some shopping centre, close from a subway station.
Swimming pool is amazing, children play zone.
The flat was impressive as well.

I would say only breakfast should be improved to meet some more European criteria!

  • Stayed: October 2013, travelled with family
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Thank MhLuxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 11 November 2013

Dear MhLuxembourg

Warm greetings!

Our staff members will be delighted with your compliments for them being very friendly and "all the time more than willing to help"! It will certainly keep them motivated in terms of service delivery.

We are glad that you are impressed with our apartment, swimming pool and shuttle services. As for the breakfast, we will continuously improve and work on the selection.

Once again, we thank you for your positive feedback and meanwhile, we look forward to your return soon!

Your sincerely
Adrian Lee
Resident Manager

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Reviewed 31 October 2013

Fraser Suites... My first time staying with this brand... GREAT!
I loved the cleanliness and elegance that the apartments offered!
Fantastic comfort, lots of space and luxury... pure luxury, compared to where I stayed for 3 nights previously.

We stayed in a suit.. 3 rooms, huge lounge area, balcony, kitchen and 2 x bathrooms.

I can not fault this place... It was quiet, serene, super clean and in a good location.. well, everything is only a taxi ride away in Singapore.

1 negative.. the email printing service did not work very well. The lady working the night shift that particular day was not the most patient, nor friendliest.

1 last positive: Although there's no choice on eggs.. (only ever the option they serve that day) Breakfast was an absolute treat!

I'll come back next year when on business again in the lovely Singapore.

  • Stayed: September 2013, travelled on business
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Thank 55MK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 7 November 2013

Dear 55MK55

Warm greetings from Fraser Suites Singapore!

We are indeed delighted that your first stay with us is a "GREAT" level of experience! Thank you for your excellent review on our cleanliness, breakfast and the luxury standards at Fraser Suites.

We apologize for the experience of the email printing service and will reiterate to our staff members the importance of providing good service to our guests.

Thank you for staying with us and glad that you will be coming back to stay with us on your next visit to Singapore!

We certainly look forward to welcoming you again soon!
Yours sincerely
Adrian Lee
Resident Manager

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Reviewed 26 October 2013

There were three in our group (a couple and a single) so we booked a 2 bedroom apartment and were delighted with our choice. Booking this apartment made more sense than two hotel rooms and although a fairly similar price, we had the extra benefits of having an apartment ie a kitchen, our own laundry, and a place to chat together rather than having to meet in a hotel lobby. The kitchen was quite large with absolutely everything you could want although we didn't use it that much as our package came with breakfast - which was a simple buffet but perfectly adequate and served in a small restaurant just off the lobby. The lounge room wasn't large but certainly big enough and there was an office desk set up just behind the lounge area. The good thing was it had a proper full size desk and enough space for a couple of laptops to be set up - this was a business trip for us so good internet (which worked well and was free) and a good sized desk was important.

There were two bedrooms - one slightly smaller bedroom and the 'master bedroom'. There were two bathrooms - one being an ensuite off the main bedroom. The only thing I didn't like at all was the fact that the ensuite bathroom area was actually 3 glass-sided spaces - one for the loo, one for the shower and one for the main bathroom area - no walls just glass. The glass loo cubicle was a bit off-putting as it overlooked the main bedroom . Someone may have thought this a 'cool' design feature but I'm not sure most people feel comfortable in a glass loo! I felt like I had to time a visit to the loo when my husband wasn't in the bedroom!

We found the staff very helpful at all times of day and night. They would call for a taxi which arrived quickly right outside the apartments or if we wanted to just hail one, we went to just outside the shopping complex as this apartment block is above a small shopping complex. The location is really only a 5-7 min taxi right from Orchard Rd so it's really a convenient location. The shopping complex itself provides a coffee shop, a supermarket, a wine shop, and a restaurant - in fact most things you'd need when staying here. It's also walking distance to some very local eateries.

Everything in the apartment was nice, new, clean and couldn't be faulted. I would definitely stay here again and would book it instead of a hotel room - it just gave us more flexibility and more space.

  • Stayed: September 2013, travelled on business
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Thank MishasVineyard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 7 November 2013

Dear MIWSing

Many thanks for your detailed and positive review on our great facilities and helpful staff. We are delighted that all of you have enjoyed the stay at Fraser Suites Singapore.

We are very excited and happy that you will definitely stay with us again and certainly look forward to welcoming you and all in the near future.

Yours sincerely
Adrian Lee
Resident Manager

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Reviewed 25 October 2013

We had a 3 bedrooms apartment. Decoration, location, soccer field in 3th floor, swimming pool and massage facilities are great. Breakfast was so fresh. All of us really enjoyed. We don't have any kid, but I'm sure they will enjoy this place with colourful kid facilities ... hhhmmm lucky them :)

Room Tip: Room 1005 is 3 bedrooms apartment
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  • Stayed: October 2013, travelled with friends
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Thank Atapi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 28 October 2013

Dear Atapi

Thank you so much for your positive feedback and we are glad that you and all have enjoyed the stay and the facilities.

We appreciate your stay with us and look very much forward to your visit again soon!

Yours sincerely
Adrian Lee
Resident Manager

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Reviewed 27 September 2013

We really wanted to stay in a serviced apartment because we were traveling in Singapore for 10 days with a baby. We couldn't have found a better place to stay! While we had to move rooms because they started renovating in the flat right next to us (we're travelling with an 11 month old who naps twice a day), overall our stay has been excellent and beyond all expectations. The staff are extremely friendly, the rooms are spacious, clean, well equipped and it's been a real home away from home. We are sad that tomorrow is our last night here, but we look forward to coming back here again in the future. The location of the apartment is super convenient. It's actually only a 10 minute walk to the closest MRT (Tiong Bahru) and it's about 5-10 minutes in a cab or bus to Orchard Road. Highly recommend this place to anyone. The facilities are great, too. Superb gym, pool, children's play area... the ball pool could use a good clean, but really no complaints.

Stayed: September 2013, travelled with family
Thank Homeymoons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian-FraserSuites, Resident Manager at Fraser Suites Singapore, responded to this reviewResponded 4 October 2013

Dear Homeymoons

Thank you so much for sharing your stay experience at Fraser Suites of being "excellent and beyond all expectations" on your recent visit to Singapore!

Your positive review and compliments are appreciated and it does wonders for our staff members, in terms of motivation when we share with them.

We look forward to welcome you and your family back to stay with us soonest possible.

Yours sincerely
Adrian Lee

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Additional Information about Fraser Suites Singapore

Address: 491A River Valley Road Valley Point, Singapore 248372, Singapore
Region: Singapore > Singapore
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#16 Luxury Hotel in Singapore
#22 Family Hotel in Singapore
#57 Business Hotel in Singapore
#62 Romantic Hotel in Singapore
Price Range: £149 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Singapore 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Nestled in a prime residential district, Fraser Suites River Valley is only a short distance from Orchard Road, Singapore's renowned shopping destination, as well as the Central Business District. The vibrant riverside corridor of Clarke Quay and Boat Quay - hosts of a myriad of themed restaurants, al fresco dining, chic cafes, pubs and specialty shops are also located close by, while Changi International Airport is a 30-minute car ride away.Comprising of 255 splendid suites, the residence offers a range of residences, from spacious one-, two- and three-bedroom to luxurious penthouses. ... more   less 
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Also Known As:
Fraser Suites Singapore Hotel Singapore
Fraser Hotel Singapore

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