I have stayed at the Fullerton many times - it used to be a five star hotel but on last two visits it has seriously decreased in value, service and attitude.
I couldn't believe how rude the staff were on our last stay and also how slovenly dressed they were - I have visited cafes where the staff were cleaner! They are rude and their attitude is one of 'could not care less' - this hotel has gone SO downhill it is hard to belive how they keep their 5 star rating - it is obviously the location and the building - both stunning - but have nothing to do with how the hotel is being run today. Service in the hotel is practically non existant - cannot deliver on room service for hours and staff in restaurant really do not care whether you have seats, food or drinks - it all seems too much for them! I never thought I wuold say this but next time I go to Singapore I will be looking for a different and REAL 5 star hotel - one where they take pride in the delivery of service to their GUESTS!
- Official Description (provided by the hotel):
- Transformed from the Fullerton Building which was built in 1928, The Fullerton Hotel Singapore has been gazetted as Singapore's 71st National Monument. This luxury hotel features 400 elegant rooms and suites with views of the sunlit atrium, city, Singapore River or Marina Bay. Just 25 minutes from the airport, The Fullerton Hotel Singapore is located in the financial and arts districts, minutes from the city's main shopping belt. The hotel features award-winning restaurants, the stylish Post Bar, an outdoor infinity pool, a 24-hour fitness centre and a luxury spa. We are honoured to be recognised as one of the Top 1 Percent of Hotels in Singapore by TripAdvisor Traveller's Choice Awards 2017. ... more less
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- Also Known As:
- Four Seasons Singapore
- Singapore Four Seasons
- Fullerton Hotel Singapore
- The Fullerton Hotel Singapore