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“Good hotel”

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The Fullerton Hotel Singapore
Ranked #25 of 312 Hotels in Singapore
Certificate of Excellence
Stockholm, Sweden
Level Contributor
152 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Good hotel”
Reviewed 26 January 2011

This is a great hotel. I especially liked the underutilized pool. I had read reviews before we arrived that the service at the hotel had declined. I found the service to be very good and they where even able to retrieve a bag that we left in a taxi. We also stayed at Raffles but in my opinion Fullerton was better.

  • Stayed January 2011, travelled with family
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Helpful?
Thank Claes71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Carlisle, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
Reviewed 25 January 2011

We decided to treat ourselves for the last night of our holiday and stay at The Fullerton. We certainly weren't disappointed. The staff were excellent, really helpful and going out of their way to be of assistance. The room was huge by Singapore's standards with the added benefit of free wi-fi which was a bonus and the breakfast was really good with plenty to choose from and the food was a good quality. The staff were also really good about looking after our bags as we had a late flight and let us take a shower and use the pool before we set off which made a big difference. Yes, the food and drink can be a bit pricey but you would expect that for a 5 star hotel. Overall, I would no hesitation in recommending this hotel.

  • Stayed January 2011, travelled as a couple
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Helpful?
Thank Jimmie_Jazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
238 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 24 January 2011

I have been going to Singapore for the last 15 years both for business and for pleasure and during the last 10 years at least we have stayed at the Mandarin Oriental. Based on the experience we had at an evening function at The Fullerton when it just opened , I was convinced to give it a try for a two night visit a few days before Christmas 2010. What a big mistake that was!! We had booked a “Loft Suite” hoping to treat my wife as this was a business stop during our Christmas holidays.
The Suite was a vast two storey room with two entrances on the two different levels. The walls completely covered in magnolia colour paint without anything hanging on them to give it a bit of colour! All the furniture a complete mismatch of colour, style or some furnishings to give it some warmth. The huge balcony overlooking a main road had no furniture at all not even a chair, although I could see garden furniture in front of the other rooms. First night quite loud humming noise perhaps from some generator or aircon unit. The lobby area huge and totally indifferent with some staff trying to make you sit and have a drink and then they would get the order wrong. How can you confuse an order of red wine and instead bring a glass of white!!
The place promotes its self as the splendid old Post Office building in a lovely location! From the outside it looks fantastic but once in, everything falls apart. One lesson I have learned from this….next visit its back to the Mandarin Oriental again even if I need binoculars to see the water’s edge with all the buildings and reclamation work going around it.

  • Stayed December 2010, travelled on business
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Helpful?
Thank OTT12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2011

We came to the Fullerton for the New Years Eve's Celebration. The check-in was average and although the guy seemed friendly, he was unable to understand English beyond the normal "hotel check-in" phrases. The same "language problem" was going on when we checked-out with another girl the next day, when we had breakfast next morning and so on... Why is a "top-notch" international hotel like the Fullerton not taking more care when selecting the right staff ? Especially in "customer facing" positions the hotel staff should be able to speak English, that the rest of the world understands. The version of English in Singapore is bad enough to negotiate with the locals on the street, but for an international hotel it is just not good enough !
The breakfast buffet on New Years Day was just unorganised (maybe because it was served in one of the ballrooms instead of the restaurant). While some tables were served coffee, others had to get it themselves. The choice of food was below average for a 5-star hotel in Singapore.
The room on the other hand was very nice and the "room-service food" was excellent.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank Sujitho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monte-Carlo, Monaco
Level Contributor
104 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 21 January 2011

Stayed there with husband for New Years. One of the best hotels we have ever stayed. Excellent service and no doubt would book again for special occasions.
Very good location, incredible pool, excellent food that surprisingly was reasonably priced.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank MCJULIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 January 2011

We stayed at the Fullerton Hotel for 1 week just prior to Christmas. The hotel is very very good. you are much better off not getting a courtyard room as they dont have the great outside views or balconies. the fullerton bay hotel which is owned by the fullerton is new, kinda trendy, they are still working the kinks out of it, the fullerton bay hotels staff does not have the friendly attitude you will experience at the fullerton, and the food there is not good.

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank cwalter155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 January 2011

Stayed at the Fullerton for 2 nights just before Christmas enroute to a cruise. Great location, beautiful foyer, great service from the staff. We booked a Quay Room, and were given one on the 7th or so floor that faced out to Marina Bay Sands - wonderful view. Room was very clean but squeezy though - with two large suitcases there was not a lot of room to move around. Breakfast in the Town Restaurant was lovely - fresh and tasty and the service was good. Pool area was very nice - great views from the pool. Would definitely stay there again.

  • Stayed December 2010, travelled as a couple
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Helpful?
Thank Nvios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Fullerton Hotel Singapore

Property: The Fullerton Hotel Singapore
Address: 1 Fullerton Square, Singapore 049178, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Singapore
#12 Romantic Hotel in Singapore
#17 Family Hotel in Singapore
#23 Business Hotel in Singapore
#25 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Fullerton Hotel Singapore 5*
Number of rooms: 400
Official Description (provided by the hotel):
Transformed from the Fullerton Building which was built in 1928, The Fullerton Hotel Singapore has been gazetted as Singapore's 71st National Monument. This luxury hotel features 400 elegant rooms and suites with views of the sunlit atrium, city, Singapore River or Marina Bay. Just 25 minutes from the airport, The Fullerton Hotel Singapore is located in the financial and arts districts, minutes from the city's main shopping belt. The hotel features award-winning restaurants, the stylish Post Bar, an outdoor infinity pool, a 24-hour fitness centre and a luxury spa. We are honoured to be recognised as one of the Top 1 Percent of Hotels in Singapore by TripAdvisor Traveller's Choice Awards 2017. ... more   less 
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Also Known As:
Four Seasons Singapore
Singapore Four Seasons
Fullerton Hotel Singapore
The Fullerton Hotel Singapore

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