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“As always perfect”

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Holiday Inn Singapore Orchard City Centre
Ranked #29 of 308 Hotels in Singapore
Certificate of Excellence
Kortrijk, Belgium
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“As always perfect”
Reviewed 3 May 2012

It was the second time that I stayed at this hotel whilst in Singapore, and again I happily surprised with the hospitality, friendliness and helpfulness of the entire staff.
Always someone available to help you with any question or request you might have.

I had a room on the executive floor, gather they are bit more spacious, but it was perfect during my 2 week stay there. A room offering all needed amenities. The access to the lounge was a nice bonus as well, as during the day it gave you a quiet and quite productive working space, not forgetting the drinks and snacks ofcourse.

Two good restaurants, but the Indian restaurant is definitely worth a visit. A must visit actually.

As last time a nice stay, got good value for money.

Room Tip: Go for the rooms with lounge access. Well worth the little extra money.
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  • Stayed March 2012, travelled on business
    • Value
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Helpful?
Thank BDeMaert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Durban, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2012

excellent family hotel,will stay there again.Lots of entertainment,great location.
Friendly staff, Family suite was more than sufficient for our family of four.

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
Thank Dayshree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
64 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 May 2012

We recently stayed at the Holiday Inn on Orchard road between the last week of April in 2012. The distance from the airport to the hotel is about 30-45 minutes depending on traffic. The cost via a metered taxi is between $22-$28 Singapore dollars.

The hotel had a huge grand entrance complete with grand piano, massive chandelier and Persian rugs. Not what you would expect from a Holiday Inn.

Upon arrival the Staff was very friendly and helpful, making check in a breeze. We ended up taking an add-on for the club rate which upgraded our room and also included breakfast, laundry service, internet access, business centre access and club lounge privileges.

This was not our first time to Singapore, the last time we stayed there we stayed in the Marina Bay area, so we decided to stay in another part of town, Orchard Road. This is a great area with lots of shops, restaurants, and central access to all parts of the city.

The hotel room was very spacious and inviting. We took advantage of the laundry service and found it very good and fast.

We had breakfast the Last Recipe restaurant every day. The good was good and had a good selection of food. Everything from pancakes and toast to sambar, fried noodles and custom omelettes. During the week the service was quite good, but on the weekends the staff seemed to be quite flustered and forgetful. It took me 30 minutes to get a coffee one morning, so you had to constantly get the waiter/waitress’ attention to get something. This was not due to having a lot of people in the restaurant, just poor organization in my opinion.

The hotel is located is a great areas. Just a bit west of main hub of Orchard road, the hotel backs on to a number of shopping areas including a ton of restaurants and fast food joints for your liking. About a block away is Somerset station (red line) which will take to you any spot in the city. One day my husband and I walked down past the Visitors centre towards Orchard Road station. That’s a continuation of the main shopping area and is also bustling with activities and upscale shopping experiences. Singapore is quite small so distances are not that far away from each other. The heat can put a limitation on how far you want to walk. The subway system is very efficient and quick and takes you anywhere quickly.

The club lounge was also quite good and had a nice array of food, drink and flat screen TV’s which allowed you to relax. Many nights the lounge was crowded, I think “full” so you had to come early to really enjoy.

Finally, the roof top pool. I loved this. On the 8th floor there a huge roof top pool with tons of chairs, tables, lounge chairs, etc. for you to enjoy. We visited the pool every day. In the mornings it seemed to be empty, but on the weekends and afternoons, seemed to be quite busy. Many kids in the pool enjoying themselves.

I gave this hotel a 4 out of 5 because of the restaurant service and also I felt the club area was not big enough for all of the people who could potentially use it. The pool was fantastic and the staff in general were very good.

If you are on a budget or looking for a close area to party, or family friendly, this is a great hotel to stay at.

  • Stayed April 2012, travelled as a couple
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Helpful?
5 Thank sailorann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeddah
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 May 2012

This is my 1st visit to S'pore and I choose to stay in Holiday Inn City Center (just chose it out of the blue) again as I bench mark the initial experience via the Check-in process (great, fast and easy) the room was great, I requested a room change for the bed type and my request was fulfilled instantly. Rooms are not small, very clean, cold and quiet.
Locations is near the city center (as the hotel name implies)
I couldn't give it a 5 rating for the breakfast buffet, where it can be highly improved, not bad, but can be better. And the Internet is a bit expensive (where I had to pay to actually write this review)

I'd come back here.

Room Tip: Rooms with street view are better, since it's greener on that side
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  • Stayed May 2012, travelled with family
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Helpful?
Thank hasanain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 April 2012

Most hotels in Singapore are pretty pricey so we wanted something reasonably priced that would accomadate a young family. This hotel was good but our room was a little small. We didn't spend too much time there so it was ok. The pool was great and it was nice to relax in the spa after a hard days shopping. The location of the hotel is great. One street back of Orchard Road and a cheap taxi ride to everthing else.

  • Stayed November 2011, travelled with family
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Helpful?
2 Thank kixars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 April 2012

Stayed for 2 nights in April over a weekend. We are a family of 4 (with 2 children below 12 years). We reached hotel around 9.00 am with the usual check-in time at 12.00. We were told to wait and within an hour were offered a room with two double beds. The beds were really comfy and perfect for four of us. There were no extra charges for the children and they also got free breakfast as our room rate included the breakfast for adults. Rooms was newly refurbished and very cosy. We had a great stay!
The location of the hotel was great .... 2-3 minutes walk take you to the Orchard Centrepoint where you have Robinsons and Marks & Spencer and in the basement you have McDoanlds, Subway and other food stalls.
Surely would stay there again and for shopping freaks it is one of the best locations to cover Orchard Road shopping belt!

Room Tip: If you are a family of 4, you should go for the room with twin double beds!
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  • Stayed April 2012, travelled with family
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Helpful?
4 Thank Syed27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 27 April 2012

I use Holiday Inn for budget business travel in the UK and so my expectations weren't too high for our three night stay in Singapore; UK Holiday Inn's are functional but offer few frills.

The Singapore flavour was a pleasant surprise with an excellent level of personal service throughout each department (from check-in to room service). The breakfast was fresh and offered a wide variety of cuisines, ranging from Japanese, through SE Asia, India to Continental to cooked British. We didn't eat lunch or evening meal.

The large roof-top swimming pool and sun lounge area was a hit with our ten year-old as was the whirlpool, steam room and sauna. I used the business facilities twice and wasn't charged for internet and printing. In room wifi wasn't free (my pet hate), but at $10 a day, it wasn't outrageous. Our room was spacious and clean, and although it was clearly a bit older, it was very well maintained and spotless. Small touches like free local newspapers and every member of staff greeting with you a "good morning/evening" created a nice relaxed atmosphere.

With a central location close to the metro, city centre shopping and a wide variety of cheap/high quality eateries, this was the perfect stop-over location for our trip home to the UK from Australia.

Room Tip: Ask for a room looking on to the internal atrium for a lofty, light filled entry/exit.
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  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank Scobesfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#29 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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