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“Good value club room”

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Holiday Inn Singapore Orchard City Centre
Ranked #28 of 312 Hotels in Singapore
Certificate of Excellence
Oz
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good value club room”
Reviewed 16 December 2013 via mobile

Stayed in a Club room with my family for 1 night. Very good service from checkin to checkout. Breakfast okay but not as good as other hotels we have stayed at in Singapore. Room had 2 double beds so great for our family of 4.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xln747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (628)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
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English first
United States
Level Contributor
135 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 15 December 2013

Stunning room, excellent service, great location. What more could we ask for? Each staff member went out of their way to make our stay special, and every request we had was handled without a problem.

Just a few examples: when we arrived, we received an upgraded room (corner suite) with lounge access. Way to treat your Platinum guests! But then, when we opened our key cards, we found we had also been given a couple of drink vouchers for the bar since we had missed most of the happy hour in the lounge -- awesome! The next morning, instead of visiting the lounge for continental breakfast, we were able to eat in the restaurant where they had a full buffet set up, including a small kid's buffet (okay, we don't have kids, but it was pretty impressive and thoughtful!). Finally, they not only held our bags when we explored the city during the day, but they provided free internet vouchers in the lobby so we could check our email when we returned. What a great final touch!

None of these gestures were expected, nor would they be expected if we visited again. However, the generosity we were shown at this hotel for our short visit truly floored us.

By the way, we spent the second part of our trip at one of the top hotels in Singapore (a well-known 5 star boutique hotel on Marina Bay), and the service and benefits we received as Platinum member at this Holiday Inn blew the fancy place away. We would skip the fancy place and stay here again in a heartbeat. Can't wait to return and recommend this hotel to all of our friends and associates!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheInternationalLine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 December 2013

we stayed here for 8 days earlier this year. Room was beautifully clean and wellserviced....free Wi-Fi included. The breakfast is delicious and the service of Helena is exceptional. The pool is one of the nicest I have been in and we enjoyed our stay so much we are booked for 2 nights next year in transit to Europe.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prudienudie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
143 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 December 2013 via mobile

I do not write many reviews, but I stay in hotels over 200 nights per year. I have stayed at this hotel many times and the service is on par with the best hotels in the world. There are many options in Singapore to choose but the room upgrade lounge access and friendly staff will keep me coming back!!!!

Stayed December 2013, travelled on business
Helpful?
1 Thank T O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia.
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 12 December 2013

This hotel is well located just off Orchard Road. It is a very upmarket Holiday Inn.
Our room ( a King, non-smoking ) was large with a view over the main road, with greenery beyond. The road noise is minimal and was not a problem at all.
The bathroom is large with good toiletries and lovely soft towels. I used the bath and the water was hot.
The curtains in this room were excellent and gave a complete blackout which is often difficult to achieve.
We didn't eat at the hotel as there are cheaper places to eat nearby. The Centre Point shopping centre is 5 minutes away and has a small, but pretty good Kopitiam ( a sort of food hall ) in the basement. Try the Kaya toast and local coffee - it is delicious.
It is a short walk to Somerset MRT station.
Overall I would recommend this hotel, although it is not cheap. But Singapore is an expensive place.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swansforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 December 2013

I have stayed at this Holiday Inn a number of times and sadly this time we were given a room on the 6th floor parallel to Kramat Rd (facing Orchard Rd) and next to a nightclub. The music, or the loud dull thud commenced at about 8 pm and pounded along until 5 - 6 am. Even with the tv on as a naive attempt at 'white noise' the sound was enough to drive me slowly mad - ear plugs too didn't work. So caution if making a booking here. Staff need to be advising patrons of this and maybe offer these awful rooms at a significantly discounted rate. The hotel is otherwise fine - a very nice and well kept pool and area - well done Gibson. Rooms are clean and well appointed. The hotel is close to Orchard Rd and many places to eat, shop and explore. I would need to be assured of a non noisy room before I committed to here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LilleePillee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, 27 December 2013
Dear LilleePillee,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the ambient noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 December 2013

Nice stay...!!
I was there during the F1 Grand Prix Race in Singapore...Awesome place to stay with all Shopping destinations nearby and many food joints in the vicinity..
The hotel was very near to the F1 Grand Prix Race arena...and it also had a Theme based on the on-going F1 Grand Prix Race....

Room Tip: Rooms facing the road have a good scenic view....
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SumanGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#28 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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