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“Efficient, clean, good facilities, well located”

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Holiday Inn Singapore Orchard City Centre
Ranked #30 of 312 Hotels in Singapore
Certificate of Excellence
Hong Kong, China
Level 5 Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Efficient, clean, good facilities, well located”
Reviewed 27 January 2014

I recently stayed here for 4 nights for a business trip. Good location - easy walking distance to Orchard Road (shops) and many restaurants. Took taxi each morning - didn't have to wait long. Rooms clean and spacious. Beds comfortable. Shower good. Excellent breakfast buffet.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VeeVee007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (638)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Bundaberg, Australia
Level 5 Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 26 January 2014

I picked this place based on price and location. It is just behind Orchard Road with Cuppage Road on the otherside. Rooms were lovely and the staff couldnt have been more helpful. We didnt use the restuarant because we were too busy but it all looked lovely. Wifi was free. Bathroom amenities were some of the best I have ever seen. I have stayed in Holiday Inns before but this place is so much more. Deal with the hotel direct as nothing is too much trouble. There was even a pillow menu. Oh so posh.
Only downside was there was no real view but we were hardly in our room anyway.
Thank you for a lovely stay and we will definately be back.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australian Capital Territory, Australia
Level 4 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 January 2014

We arrived here yesterday and after checking in late at night at around 12:45 am this is what we found in our room. Rose petals, a beautiful and delicious cake, bottle of champagne, fruit basket and chocolates. We were soooooo deeply touched as it was our anniversary trip and Holiday Inn made it perfect. The room is great. Bed is very comfortable. Don't even think about staying at any other place. Totally recommended.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SBQ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level 5 Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 January 2014

Hotel is central to everything. Less than 5 mins walk to orchard road. Guests can catch tour buses along orchard road. Choices on food outside the hotel's door step...cuppage terrace, 313 Somerset and centrepoint mall. Inside centrepoint mall is cold storage, a grocery where you can buy snacks, drinks and they even have a sushi bar.
Front and concierge staff are very helpful but does need to update their local knowledge on the tourist attractions. Fortunately, there is trip advisor to help.
Our room was nice and very clean. A tip though, get a room far from the elevators. You can hear the bell from the escalator every time it stops at our floor.
Anand at the restaurant was very attentive and made sure everything is okay with what we ordered. I will definitely come back to this hotel and recommend it to our friends.

Room Tip: Choose rooms which are far from the elevators.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank momSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 January 2014

I didn't know holiday inns could be so posh! Very happy with the hotel and the staff who were friendly, helpful and not intrusive at the same time just likely the lovely people of singapore. Breakfast was included in our deal and it was just awesome with many continental and asian options.. almost like a mini brunch. Also wifi was free.

The hotel is 5 minutes away from several restaurants and the mall, which is another plus. Had lunch here at the restaurant and it was quite nice, also my friend ordered room service one night and said it was quite good too.

There is a beauty parlour nearby too where you can get a pedicure and manicure for £30-35. One of my friends was happy with her's but the other said her's chipped too soon!

Also my friend says this hotel has been renovated recently and it is much nicer now than it used to be..

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeepikaThapliyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level 5 Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 23 January 2014

Stayed here three times in 2008, 2011, and 2013. Good location, good staff, good breakfast, good room, no problems with internet connection. Price is expected, especially if hotel is located in this part of the island.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJJINDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2014

The hotel is conveniently located closed to all amenities. There are plenty of money exchangers close by. There's a 7-11 in the lane way and a supermarket (Cold Storage) in the Centrepoint that stocks lots of Aussie foods. Food courts are lots cheaper compared to dining at restaurants where you have to pay 10% service charge (even if there is no service!) plus 7% VAT.

We booked a Premier room with 2 double beds. We were advised at check-in there would be a cot for our baby, but it wasn't there. There wasn't enough room for it anyway. The room was comfortable.

One interesting incident though. We had a staff helping us taking our luggage (a 20kg checked-in suitcase and 1 cabin luggage) to our room. Given that we just came straight from the airport we didn't have change to tip him. To 'retaliate' he signalled other staff not to help us with our luggage when we checked out. Well... On the brighter side we could save that tip for someone else on our next trip.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JJlurvetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this review, 7 February 2014
Dear JJlurvetravel,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the convenient location of our hotel in the area. Please allow us to apologize there is no cot in your room as mentioned by our Front Desk Attendant. We also apologize for the service you received from our staff that did not live up to your expectations. We have taken note of your feedback and we assure you that this will be looked into and take actions accordingly. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Property: Holiday Inn Singapore Orchard City Centre
Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#30 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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