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“Its better than a holiday inn”

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Holiday Inn Singapore Orchard City Centre
Ranked #31 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 19 March 2014

Location: Orchard road, bang in the middle of the shopping district of Singapore. Situated behind the main orchard road, the hotel is more privacy. A four star property, you tend to expect less when its a holiday inn brand. But then the rooms, the excellent service, the food every aspect scores out and suddenly you realize this is better than your everyday holiday inns. Check inn - check outs are a breeze. The spread at breakfast is sumptuous. The staff at the lounge - accommodating to your needs even after happy hours to serve you. And now the price: yahoo...competitive, real competitive as you get a club room which is more than 300 sq.feet at less than 200 USD per night for a couple. So thumbs up for the good work here and this is the place for the second time.

  • Stayed: March 2014, travelled with friends
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2  Thank Travelbug5099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,844 - 1,850 of 3,330 reviews

Reviewed 18 March 2014

Was there for 4 nights. Main benefit is it is the right property at a decent price just off Orchard Road - easy to choose this over - say a Marriott. Smaller hotel (ie does not have 400 rooms) which suits me. Traveled with wife and 2yr old son - hence was demanding on the hotel which it delivered (early check-in, multiple room cleaning due to the kid, bottle sterilisation, etc). Now the reason of 4 and not 5 is concierge was pretty poor (good places to eat, right time to visit a tourist place, etc the suggestions were bad) and breakfast (chnaging post sausage to chicken sausage while changing chicken patties to beef patties dont qualify as change of menu). However overall my suggesstion for a family stay would be a "YES" since location is very good (even if the kid sleeps you can put him/her in a pram and move around on orchard road), food is pretty decent, hotel is kid friendly (eg kids menu is buffet was a nice addition) and all this at the price that they offer. Spend your money in the parks and the food - this hotel helps doing that.

Room Tip: 8th Floor - park facing rooms
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  • Stayed: February 2014, travelled with family
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Thank SoumenRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

Have stayed at this hotel before and the service was excellent as usual. We arrived from the airport on a Sunday afternoon and were welcomed by the staff like friends returning. Check in was a pleasant experience and we were into our room in about 5 minutes and our bags arrived about 2 minutes after we entered our room. We had booked a Club Room and the service in the Club Lounge was excellent and the staff very friendly. Breakfast was either in the Lounge or at Window on the Park both are very good with a wide variety of food and great service. Rooms are clean and included in our room rate was free WiFi this is also available in the Club Lounge. Beds are very comfortable and there is a pillow menu. I like the water pillow as it is very restful after a long flight. The Tandoor Restaurant is also a great place to eat.

  • Stayed: March 2014, travelled with family
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Thank Tullagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

Stayed for a long weekend using ICH points but would pay to stay there when next in Singapore.

It is one of Singapore's better value hotels, the staff are friendly and despite its age, the hotel is well appointed and located. It is at the downmarket end of Orchard Road which is great if you prefer some of the older, cheaper food and shopping outlets.

Great value and recommended.

Room Tip: Ask for a Club room
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  • Stayed: March 2014, travelled as a couple
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1  Thank kpBunbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

Excellent experience. We travel extensively and don't mind paying a little extra for cleanliness, comfort, location, and service. And that is exactly what we got at this hotel. We arrived early on the overnight train from KL and hoped to leave our luggage at the front desk until check in time later in the day. However, we were thrilled that the reception clerk checked us in early at no extra charge. Our room was very clean and the bed very comfortable. The breakfast buffet was superb, with a variety of western, Chinese, and Indian dishes. The roof top spa amenities included a full sized pool, hot tub/whirlpool, plus men and women's steam rooms and saunas. We had upgraded to Executive Club and really enjoyed its benefits including high speed internet, afternoon tea with snacks, and late check out at 4pm. The Executive Club and hotel staff were all very professional and catered to all of our needs.

The hotel location is excellent, only 200 meters from Orchard Street and about 400 meters from Somerset MRT station. However, it is not that easy to find if you don't know your way around. We had taken the MRT from Woodlands station to Somerset and exited on to Orchard Street. We asked for directions but were sent the wrong way, lugging our suitcases toward the Holiday Inn Express, which is about 1 km away. From there we had to take a taxi back to the correct Holiday Inn.

  • Stayed: March 2014, travelled with friends
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Thank Bakerchief1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014 via mobile

Not far from the airport and taxi will have you there in 20-25 minutes depending on traffic. Rooms are well appointed and hotel buffet is very good and it should be for the price. Lots of local shops and outside restaurants to choose from. Friendly and courteous staff. Book this one only with a discount as price can get steep if you pay the normal rate. Rebooking will not get you back in room at same rate at desk. Must be booked on line. Pool is nice and spacious outdoor area that is raised so noise level is not bad at all. Rooms are quite and have tea service and fridge.

Stayed: December 2013, travelled on business
1  Thank Kevinswi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2014

Good hotel value for money ... Very near to the shopping street..Breakfast was not so good... The rooms are spacious and good....They have a very good indian restaurant tooo...
The ambiance is worth ..

Room Tip: Choose rooms which have a street view... higher floor ..
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  • Stayed: December 2013, travelled with family
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1  Thank Amansaluja12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Singapore Orchard City Centre, responded to this reviewResponded 26 March 2014

Dear aman2012,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. I am delighted to hear about your compliments regarding our hotel, rooms are spacious and good, good hotel value for money and convenient location. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am sorry for the inconvenience the breakfast may have caused. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Singapore Orchard City Centre

Address: 11 Cavenagh Road, Singapore 229616, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Singapore
#22 Business Hotel in Singapore
#27 Romantic Hotel in Singapore
#31 Luxury Hotel in Singapore
Price Range: £128 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Singapore Orchard City Centre 4*
Number of rooms: 324
Official Description (provided by the hotel):
Conveniently located in the heart of Singapore's well-known shopping boulevard, Orchard Road, Holiday Inn(R) Singapore Orchard City Centre is just minutes away from the Central Business District, the Somerset and Dhoby Ghaut Mass Rapid Transit (MRT) stations as well as the Central Business District and medical centres including the Paragon Medical Singapore and Mount Elizabeth Medical Centre. Explore the city at ease with popular cultural districts such as Bugis, Chinatown and Little India, and attractions like the Singapore Flyer and Gardens by the Bay all located within close proximity, making us an ideal spot for staycation. Changi Airport is a short 25-minute drive away. The hotel boasts 324 well-appointed guestrooms, 11 state-of-the-art function rooms, a collection of two restaurants and a bar - Tandoor, featuring authentic North Indian cuisine, Window on the Park showcasing Asian and local delights, and Lobby Lounge & Bar which offers the perfect venue to unwind after a business meeting. ... more   less 
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Also Known As:
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Holiday Inn Park View Singapore
Singapore Holiday Inn

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