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“Excellent service, well located”

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PARKROYAL on Kitchener Road
Ranked #99 of 316 Hotels in Singapore
Reviewed 1 August 2014

Hotel is well located close to the MRT , shopping malls and not very far from the business districts . Also the service is excellent . They have an excellent conference room facility. I would really recommend it for business travellers who want to have a quick meeting .

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank tripall123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 2 August 2014

Dear Sir/Madam,

Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener, Singapore, your Trusted Local Companion.

I truly appreciate your very kind words, and am so pleased that we were able to provide you with a truly memorable experience. Thank you for all your lovely comments towards our property. It will indeed be a pleasure to welcome you back.

Yours sincerely,

Sharmini Moganasundram
General Manager
sharmini@parkroyalhotels.com
Mobile +65 8136 3172

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,655 - 1,661 of 2,978 reviews

Reviewed 30 July 2014

For us the location was absolutely perfect. Right on top of the Farrer Park MRT and Mustafa's, there are also an endless array of eating venues within a few minutes walk. The room was large as was the comfortable bed, the bathroom was clean and well stocked with toiletries. We had issues with our bar fridge and the hot water was hit and miss but they were minor issues. We really tested the housekeeping staff with our daily routine of sleeping until lunchtime but they were always courteous and ensured we had what we needed even if we had the do not disturb light lit all day. The late checkout (4 pm) was a blessing on the last day of a long holiday.

Stayed: July 2014, travelled as a couple
2  Thank Nicholas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 2 August 2014

Dear Sir/Madam,

Thank you for your review.

PARKROYAL on Kitchener is indeed very well located as you have mentioned, and I am appreciative that you have taken the time to point this out to the many reviewers who use this portal.

I do apologize for the issue with the minibar and hot water, and I am pleased to note that it was rectified sooner than later.

I look forward to welcoming you back.

Thank you.

Sincerely, with best regards,

Sharmini Moganasundram - General Manager
sharmini@parkroyalhotels.com
Mobile: +65 81363172

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

We have just left after spending three very comfortable nights in this busy hotel. Apparently 100% occupancy while we were there!
The bedroom's decor was a bit bland but it was spotlessly clean and spacious as well as being well stocked with toiletries, pillows, towels etc. Facilities such as the pool, bar, lobby etc were very good also.
Without exception staff were extremely pleasant and helpful.

Room Tip: Top of the hotel have the best rooms.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Maura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 2 August 2014

Dear Sir/Madam,

Many thanks for your very positive review.

I am glad that all our associates whom made contact with you during your stay with us left a positive impression.

I hope to be given an opportunity to welcome you back to PARKROYAL on Kitchener, Singapore. Kindly make me your point of contact so that I can reassure you of another memorable Hotel experience.

Sincerely, with best regards,
Sharmini Moganasundram - General Manager
sharmini@parkroyalhotels.com
Mobile: +65 81363172

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

I had stayed in this hotel with my family and we where very comfortable with the hotel and the location and if you are traveling with the kids you know what all the requirements you will be requiring for food and milk and other things
So you have lots restaurants and shops around so it's the best location and the pool is beautiful

Stayed: August 2013
1  Thank ritesh_gia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 30 July 2014

Dear Sir/Madam,

Many thanks for your review. We await your return and look forward to welcoming you back.

Thank you and best regards,

Sharmini Moganasundram - General Manager
sharmini@parkroyalhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

Stayed from 13th to 18th July. Very well maintained hotel. Very responsive to requests. Will always prefer to come back to this hotel. The travel desk was helkpful. Will like to applaud teh duty Manager M r Edwin ( if i got the name correct ). GM personally meets the guest in lobby. Superb.

Room Tip: Must use teh GYm, Spa and pool
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank essgee-inde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 30 July 2014

Dear Sir/Madam,

Thank you for your wonderful review.I am pleased to note that everyone that you came in contact with left you with a positive memory, in particular, the travel desk and the Duty Manager.

Please do return, and when you do, kindly let me know, so that we can assure you of another memorable experience.

Thank you.

Sharmini Moganasundram
General Manager
sharmini@parkroyalhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

The Park Royal on Kitchener Hotel has had good memories for me during my stay in June'14 the hotel has been upgraded from the last time i stayed in October 2010. The location of this hotel is most convenient to all guest as they have good food and shopping in the City Square Mall which is just opposite, on the side they have the Mustafa Centre. Some positives of the Hotel is that they keep guest comfort as a priority and in case they can help they do not leave any effort from doing so.I reached the Hotel in the Morning at 9 am and request for an early check inn the hotel readily obliged as they had the rooms available. The rooms are ok comfortable for stay the bed is ok may be the Hotel should consider changing the mattress. The breakfast spread is very good and has a good variety for Indian guest also.During this visit it self i stayed on 2 diffrent dates with the Hotel i would say Value for Money for sure...

Room Tip: Ask for rooms on the Higher floors.
  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank sandeepdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 28 July 2014

Dear Sir/Madam

Thank you for your extremely favourable feedback. My team and I are extremely pleased to hear about your experience with us.

I do apologize about the mattresses, though.

Allow me to be your contact point for all your future reservations when in Singapore. Please don't hesitate to contact me for all your future needs at PARKROYAL on Kitchener Road.

Sincerely, with best regards,
Sharmini Moganasundram - General Manager
sharmini@parkroyalhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

The Park Royal on Kitchener Hotel has been upgrading the hotel from time to time. The location of this hotel is most convenient to all guest as they have good food and shopping in the City Square Mall which is just opposite, on the side they have the Mustafa Centre. Also with the MRT and Buses closeby this give the guest a free hand to travel around Singapore. You feel very comfortable when you stay at this hotel. The best Hotel and very reasonable priced.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
2  Thank Mahesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMoganasundram, General Manager at PARKROYAL on Kitchener Road, responded to this reviewResponded 28 July 2014

Dear Sir/Madam,

Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL on Kitchener Road, Singapore.

Thank you for all your lovely comments towards our hotel and location. I look forward to welcoming you back to our property.

Once again, my sincere appreciation for your review.

Sincerely, with best regards,
Sharmini Moganasundram - General Manager
sharmini@parkroyalhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Region: Singapore > Singapore > Little India
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#33 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#87 Luxury Hotel in Singapore
Price Range: £100 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
Official Description (provided by the hotel):
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more   less 
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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