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“Overall Experience Was Great !”

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PARKROYAL on Kitchener Road
Ranked #95 of 312 Hotels in Singapore
Perth
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Overall Experience Was Great !”
Reviewed 26 March 2010

Stayed at Park Royal on Kitchener Rd early Feb 2010. Foyer is very nice design, staff helpful sometimes, reception a bit slow and all over the place (as if your purchasing a meal at a busy McDonald's but a busy McDonald's would possibly be faster)

Rooms were quite average, bathroom was the best part of the room, very Contemporary Designed, and linen was good, but I believe the Family room's are getting a renovation soon or in the process of doing it.

facilities such as the gym are stunning, and pool is fantastic, very clean and crisp.

if your looking for a hotel and not fussed then this is the one for you.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xREVENTONx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (686)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Guildford, UK
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 March 2010

The hotel is a long way from the centre but the tube train is realiable and easy. The approach and arrival at the hotel is impressive. I wish the bedrooms matched. Ours was basic, the air conditioning noisy and, worst of all, the fridge did not work. The engineer assured us it did work, if we took all the contents out and left the outside door of the box it was housed in open. Fortunately we were only using the hotel as a base in which case it fulfilled its function. The internet was out of action (we were told we could go down the street to the internet cafe instead), the Spa non functioning and the meals (which we didn't eat) expensive. All in all, over-rated I fear.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Halletwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delhi
1 review
Reviewed 20 March 2010

This was my first trip to singapore with my wife. As both of us are vegetarians, we wanted a place where we would be able to find good Indian vegetarian food, which is usually a problem in most of the countries. I was suggested this Hotel by one of my friends, and we were really amazed to see the facilities available near the hotel. Lots and lots of Indian restaurants nearby, 24-hr Mustafa opposite to the Hotel and MRT station at walking distance. What more you want..we had an excellant time in Singapore and Park Royal Hotel had a big role to play in that..Would surely visit there...

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vicky_mamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N Delhi
Level 1 Contributor
3 reviews
Reviewed 18 March 2010

I booked this hotel through email and phone calls. This hotel was recommended to me by my friend. I was very happy to stay with my family at this hotel. This hotel is at funtastic location just behind the famous Mustafa Center and close-by to the marketing hub. It has very nice rooms with very very comfortable beds. They had interconnected rooms for family staying in two adjoining rooms. Food in the restaurant is excellent.

You get a warm feeling as you arrive at the hotel because of the warm reception that you get on arrival. Check in is only few minutes. I would love to stay again at this hotel.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IPGNDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
everywhere
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 16 March 2010

pros:
-room and bathroom is clean.
-housekeeping, concierge and restaurant staff are friendly and with smiles most of the time.
-clean pool and well equipped gym
-mrt station within walking distance and a mall right opposite hotel

cons:
-unhelpful and unfriendly front desk/office staff.
-VERY SLOW SERVICE! we arrived at the hotel at half hour to midnight and we waited for a good 35 minutes for our turn to check in. the best part was that there were only one person in front of us at the queue! whenever we asked for something to be delivered to the room, it takes at least 25 minutes, even if it's only for a pair of slippers!
-internet key-pass has to be refreshed every 24 hours and whenever we call the operator, they are rude and sound like we're a hassle to them. such unprofessional service.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank hothotelbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2010

We arrived at the Hotel very early in the morning about 7am after a 10 hour flight. Due to the Hotel being full previous night our room was not ready until 930am. Not a major as we dropped our bags and went for a stroll through Little India. When we returned to the hotel we were upgraded immediately which was great as we were on our honeymoon. The staff were fantastic especially the front of house staff checking us in, very nice and happy to help with anything.

We stayed for 4 nights and breakfast was included every morning. The breakfast was great with a huge selection of all sorts. Seen the hotel is located in Little India, there are alot of different nationalities staying so the breakfast catered for all nationalities.

The location of the hotel was great. The MRT underground railway was just across the road which you can take to all parts of Singapore, little India on the doorstep, shopping, foods of the world, everything very handy.

The Pool was very nice and clean. After a hot day it was great relaxing in and beside the pool. Pool staff very freindly also.

All and all it was a very pleasant stay with a nice room, Hotel Staff very helpful and always smiling.

Ps: if you time, go to the Zoo. Great day out and probably the best in the world

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank barty11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level 5 Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 12 March 2010

Nice hotel but a little noisy at night with people returning to their rooms. Staff were very good and helpful. Forget trying to take out money from a ATM on a Saturday. Each machine had an approximate queue of 20 to 30 people. Apart from that I did like it. Singapore is very clean and has a wonderful botanical garden. We went on the Singapore Flyer which is similar to the London Eye only bigger and we also took in the city bus tour. All in all I was really surprise how much I liked Singapore and would go back without hesitation.

  • Stayed November 2009, travelled as a couple
    • Value
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Helpful?
Thank JeanetteM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about PARKROYAL on Kitchener Road

Property: PARKROYAL on Kitchener Road
Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Region: Singapore > Singapore > Little India
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#32 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#83 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — PARKROYAL on Kitchener Road 4*
Number of rooms: 534
Official Description (provided by the hotel):
Within close proximity to Singapore's Central Business District and adjacent to the ethnic quarter of Little India, the hotel is a 2-minute stroll from Farrer Park MRT station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's spa while the brasserie and restaurant offer sumptuous dining experiences with a wide array of culinary specialties. Enjoy the entertainment in the bar and lounge. ... more   less 
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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