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“A Good Soild 3.5 Star Hotel”

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PARKROYAL on Beach Road
Ranked #81 of 319 Hotels in Singapore
Reviewed 8 February 2013

I stayed at this hotel for a 2-night business. Usually I stay at one of the mushrooming, Holiday Inns when I’m in Singapore- but I was booked here this time.
As a frequent visitor to Singapore, it’s getting more difficult to stretch the metaphors when trying to describe the various standards of hotel accommodation available. But I’ll give it a go.

I had a club room on the 6th floor which gave me access to club facilities. The room itself had a sort of one bedroom apartment feel about it. With a well maintained bathroom and firm and supportive bed. What more do you need to know?

There is nothing overly special about the actual club itself. As you come out of the lift and take a right (in my case) to my room, the club has the feeling as if it’s been cut from an alcove. A sort of afterthought by hotel management. Much along the lines of “… well every other hotel in Singapore has one, so we better get one as well...”

I dined downstairs and had a very nice cold tiger beer in the hotels bar Club 5. All the staff were very friendly and engaging. I had occasion to use the business centre twice during my stay and both times the staff were extremely professional and efficient.

Perhaps I’ve stayed in too many hotels in Singapore and can no longer see the hotel wood for the trees.

Give it a go. No axe required!

  • Stayed: February 2013, travelled on business
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1  Thank PerthMovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 13 February 2013

Dear PerthMovers,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of our Club room, comfortable bedding, staff services and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,



Mark Losi
General Manager

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1,829 - 1,835 of 2,615 reviews

Reviewed 8 February 2013

My husband and i stayed for one night/day on a stop over to Thailand. We arrived at 6am in the morning, and the receptionist couldn't find our booking for the previous night. She had to make a call to the manager who came and said that maybe as we booked the hotel on the weekend it hadn't shown up in the system as yet.

Anyway they booked us in and upgraded our room and said they would check it out with the hotel booking company later on. We asked for a late check out as our flight was departing Singapore at 7pm. We were given the late check out of 2pm with no problem.

We had breakfast as it was included and it was amazing! One of the best buffet breakfasts I've had. They had everything from Bacon and eggs, to salad, to fruit, to cereal, to pastries, to Asian food including rice & noodles, soups and sushi. They have everything any one could want.

The room was very neat, clean and nice. Singapore hotel rooms all seem to be quite small but this was fine and would do for a longer stop over too. 

If you want to be close to Beach Road/Arab street this hotel is perfect. We stayed here as my husband wanted to go shopping for Fishing Tackle and it was just over the road.

This hotel has a few restaurants, fantastic wifi and is very nice over all. We would definitely stay again and recommend it to anyone looking for a decent priced hotel in Singapore. It cost us about AUD $140 for the night.

  • Stayed: February 2013, travelled as a couple
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2  Thank AlyshaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 13 February 2013

Dear AlyshaB,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, breakfast served, hotel locale, WIFI facility and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,



Mark Losi
General Manager

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Reviewed 7 February 2013

Close to and airport, and Sentosa (will need to Taxi though). When you walk out the hotel, cross the road and go right till you reach Astons steak house. Absolutely great!!
Park Royal had an amazing breakfast buffet, even cooked an omelet in front of you and made you fresh juice with what ever you wanted in it.
The room was nice, a little dark as we couldnt really see out the windows. There was 6 of us and we got 3 rooms and we all would definitely stay again.

  • Stayed: March 2012, travelled with friends
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1  Thank winding_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 13 February 2013

Dear winniewoo_11,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room, breakfast spread and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,



Mark Losi
General Manager

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Reviewed 28 January 2013

Compared to the rest of Southeast Asia, staying in Singapore is expensive. It's difficult to find good value on good accommodations. After searching around the area, we found this hotel. Overall, we had a pleasant stay. Everything was very clean and the staff friendly. We even got to check in in the late morning, which was definitely a bonus. We would stay here again.

  • Stayed: January 2013, travelled with friends
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3  Thank Gorper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 5 February 2013

Dear Gorper,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the guest room and overall guest service experience you had during your stay with us.

We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,



Mark Losi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2013

I received an upgrade on arrival which was a nice surprise. Room was very nice and comfortable. However, construction at the back of the hotel which the hotel room overlooked was extremely noisy and construction workers continued working into the late hours of the night, Jack hammering concrete. It was not a relaxing weekend. The hotel is close to city and public transport easily accessible. Arab street across the road, with lots of fabulous choices for dinner, drinks and shopping

Stayed: January 2013, travelled as a couple
1  Thank RDCAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 5 February 2013

Dear Carol G,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale and guest room during your stay with us.

We took note of your comments the construction noise at the hotel surrounds and we would like to apologise for the inconvenience caused as the hotel is currently undergoing a rennovation.

Nonetheless, we hope that the incident will not deter you to choose to stay with us in the near future and we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Mark Losi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2013

We did a Hawaii,Hong Kong,Singapore trip.Picked this hotel because of its pool facilities,and 5 star quality.Wanted somewhere to relax after a whirlwind holiday.Very bitterly disappointed to discover the hotel "sold its backyard included the wonderful balinese style pool area to developers".The room was excellent,and the foyer area is top quality,BUT we had a balcony which instead of looking at a pool ,looked at a multi-style office block(still under construction,and the workers work all day sunday!!!!!).
Thats great Singapore,by all means re-invent yourself,but the dodgy ,underhanded way they spruik this hotel,as a 5star,and advertise a pool area (which no longer exists)is insulting ,and annoying.We paid $400 aud per night,as its hard to find a 4 berth ,family room in Singapore,so got 2 rooms.Save your money ,go 3star,so your not disappointed,or all out on Marina Sands Hotel!!!!!!!!!Don't stay at this place------they are criminals.....

  • Stayed: January 2013, travelled with family
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2  Thank Nick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PBeach, General Manager at PARKROYAL on Beach Road, responded to this reviewResponded 5 February 2013

Dear Nick J,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your comments.

We noted your disappointment on the pool facility. The poolside area is temporarily closed during the renovation period since 25 September 2012 to mid of 2013.

Mentions of the facility clousure was stated on the hotel website, www.parkroyalhotels.com/en/hotels/singapore/beach_road/parkroyal/index.html

Shuttle bus services are available for guests who wish to use the swimming pool at PARKROYAL on Kitchener Road or Pan Pacific Singapore.

While we understand your disappointment in your recent visit and stay with us, we hope that the incident will not deter you from choosing to stay with us in the near future and we will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road as the hotel is undergoing a redevelopment of its meeting facilities.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Mark Losi
General Manager

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Reviewed 26 January 2013

We just got back after a 4 days and 3 nights trip from Singapore. We booked the hotel after seeing the pictures of the hotel on the website. The best thing which we liked was the location of the hotel also in the peak season ,so no other hotel in that area was available.We booked the Singapore package from Goingsingapore.com who also arranged our flights from new delhi & gave a cheap deal all inclusive.They offered us many hotels & deals of which Park royal was the cheapest.Though they suggested us to take a better hotel but us being price conscious settled for parkroyal

But we were slightly disappointed on reaching the hotel. It was completely different from the picture we looked on the website. But with the hope that hotel would be better from inside we entered the reception. Again we were disappointed there was no one to welcome their guest, staff was not even bothered about who was coming and going. After check in process was completed we were accompanied to our room.

Room was basic; no extra facilities were available in the room. One king size bed, an old sofa and a table was present in the room on the name of furniture. Attached bathroom was there which was spacious and clean. Room was also perfectly clean which was the only plus point in the room. Despite my room was in non- smoking zone, I smell cigarette smoke whole night in my room and in the corridor.
Good part :

• Good tour organized by the travel agent

• Breakfast was not included in the room fare but they offered good food on
reasonable price. Quality of food was also good. In lunch and dinner the variety was wonderful.
We like the food in the hotel so no need to go outside for food.

o Location wise also hotel is good. It is centrally located in the city. There were many places to explore in the neighborhood like distinctive shops and a wide array of ethnic cuisines. Nicoll highway metro station is just about 8 minutes walking from the hotel so it is easy to commute from the hotel.

It is just an option only if you don’t get any other hotel in the area.

  • Stayed: December 2012, travelled as a couple
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2  Thank abhishek j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcom_PARKROYAL, Public Relations Manager at PARKROYAL on Beach Road, responded to this reviewResponded 27 January 2013

Dear abhishek j,

Greetings from PARKROYAL on Beach Road, Singapore!

Thank you for your warm compliments of the hotel locale, buffet spread at Plaza Brasserie for lunch and dinner, guest room and overall guest service experience you had during your stay with us.

We apologize for the cigarrete smell that you encountered at the hotel corridor, do note that the hotel is smoke free hotel and imposes a $200 fine for guests who are found smoking within the hotel premise, nonetheless, we took note of you comment appreciate do hope that does not deter you from choosing to stay with us in the near future. We will endeavour to continue to provide excellent customer service in creating a memorable stay and guest experience at the PARKROYAL on Beach Road.

It was our pleasure to have you stay with us and we look forward to welcoming you back soon.

Yours sincerely,


Karen Chang
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL on Beach Road

Address: 7500 Beach Road The Plaza, Singapore 199591, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#46 Family Hotel in Singapore
#58 Romantic Hotel in Singapore
#67 Business Hotel in Singapore
#73 Luxury Hotel in Singapore
Price Range: £103 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL on Beach Road 4.5*
Number of rooms: 346
Official Description (provided by the hotel):
Discerning travellers will enjoy the hospitality and warmth of our 346 rooms and suites. Spacious yet intimate, this Singapore accommodation is perfect for relaxing after a busy day of getting to know the city. Take in the charming views of quaint shophouses and ethnic shophouses from your room. For your utmost comfort, you'll find a range of handy amenities for all your needs - enjoy the in-room entertainment, which includes cable channels and complimentary in-house movie channels, or share the best of your day with family and friends via high-speed broadband Internet access. Let us pamper you whenever you stay in PARKROYAL's stylish hotel rooms in Singapore. ... more   less 
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Also Known As:
Parkroyal On Beach Road Hotel Singapore
Parkroyal On Beach Road Singapore
Park Royal Singapore
Park Royal Hotel Singapore

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