I'm one of honours loyal member, keep trying to stay at the chain wherever i go...business or family vacations.
I stayed in Hilton Singapore.The booking was made by my secretary and she booked me a deluxe room.
Arrived at the lobby around 6-7pm, Friday. NO ONE was assisting getting my luggage from the taxi.
The receptionist was doing his normal job, doing an ok job for finding my reservation. Then i found out that my secretary didn't book me to the executive room. So i asked politely if he could find me an upgrades. It was simply 1 second respons; NOT AVAILABLE. Well, i realised that my GOLD Hhonors membership was sliding to SILVER Hhonors. I don't expect overtime i turned up at Hilton to be treated with an upgrades, but a better hospitality would help.
I made an inquiry for the internet availability, and standard answers was IT is CHARGEABLE.
I know that there is only one Hilton in Orchard Singapore, but they don't have to be so square and stiff specially for a loyal customer.
I stayed in St Regis Singapore last month, for sure i know that the room quality is like 9 for St REGIS and 5 for Hilton Orchard. The ambience, the SERVICE, the upgrades and it is FREE INTERNET. I hope someone in Hilton would walk 10 minutes to St Regis and check if what i said is true.
Enter the room, bed is ok, table is ok, tv is OLD and the remotes runs out of the battery. the bathroom is like 1980's old bathroom or 3 stars hotel. Very slippery bathtub without any warning, non slippery mat or proper handle to make sure that we won't slip. I am a healthy 42 years old man, imagine if someone older and less fragile entering that bathroom. I WONT RECOMMEND this hotel specially this type of room for anyone with kids or elderly persons.
The receptionist rang the room and gave me the internet free code to save the reputation of this old hotel. Thanks for that.
Anyone with Hhonors loyal mind, in singapore and looking for an orchard vicinity hotel, bad luck guys, try the neighbourhood. Trust me.
I am going to Singapore next week, and i booked St Regis, 10 minutes walk, similar rate, much better everything!!
Sorry Hilton Singapore.
- Official Description (provided by the hotel):
- Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more less
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- Also Known As:
- Hilton Singapore Hotel Singapore
- Hilton International Singapore
- Singapore Hilton International