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“Very pleasant stay!”
Review of Hilton Singapore

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Hilton Singapore
Ranked #76 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 27 July 2014

After a weeklong business trip to another country, I stayed there for a night.
Conveniently located and very nice room. I checked in early morning and slept for a few hours in the morning. While I was out with my friend, the room was cleaned again. It was very kind.
I would stay there again when I have a chance to visit Singapore.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank masakotnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 2 August 2014

Dear masakotnk,

It is a pleasure knowing that you enjoyed a comfortable experience during your brief stay with us. We appreciate your feedback on our service and look forward to welcoming you back should your travels bring you back to Singapore in the future.

Yours sincerely,
Peter Webster
General Manager

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1,413 - 1,419 of 2,878 reviews

Reviewed 27 July 2014

Room COMFORT WAS very good, most memorable was service experience. Given that I put the quality of service to the test, I confidently can say each and every guest is really made welcome. JUST LIKE a Home away from home .

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Yousef I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 2 August 2014

Dear Yousef I,

Thank you for your positive feedback, I am very pleased that my team members contributed well towards your recent wonderful Hilton Singapore experience. We are honoured to be your home away from home, and as always, remain at your service.

Yours sincerely,
Peter Webster
General Manager

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Reviewed 26 July 2014

This was one of 4 hotels I stayed in Asia over the last 2 weeks and provided a solid experience one would expect from the Hilton brand, convenient to shopping and train station. Breakfast buffet solid, not great. Rooms good with comfortable bed. Tried the pool area, pool nice but no shade at all up there, would think with the hot sun there should be some type of shade around the pool.

Staff at front desk and doormen all very friendly and helpful. Overall solid, not spectacular hotel. Found it to be fairly expensive compared to other hotels on my trip.

Stayed: July 2014, travelled on business
Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 2 August 2014

Dear T M,

Thank you for sharing your insights from your recent stay at Hilton Singapore, we always appreciate hearing back from our guests.

My team members are grateful for your positive feedback on their service and we are glad that you were comfortable during your stay. We are taking steps to address your point regarding our pool area and throughout the year, we are carrying out upgrading works to various premises within the hotel to deliver better experiences to our guests.

Once again, we appreciate your feedback and hope that you will stay with us again in the future..

Yours sincerely,
Peter Webster
General Manager

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Reviewed 25 July 2014

Stayed at this hotel several times over the years. Always the room and service have been satisfactory. This hotel is not new and it shows. But its very well maintained and regularly updated. The rooms are well appointed but the closet is too small for a 5 Star hotel. The service is really good. The breakfast buffet is good but not great. The location on Orchard Rd is perfect for shoppers.

Room Tip: Never had a bad room. Higher floors have better views.
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank Jan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 2 August 2014

Dear JanRostkowski,

Thank you for reviewing Hilton Singapore, it is always our pleasure to welcome you back to your home away from home. We are glad that you have always enjoyed our service, breakfast buffet spread and our facilities.

Since the beginning of the year, we have been carrying out upgrading works to our guest rooms. We continue with refurbishments to various premises within the hotel for the rest of the year so that we may deliver more refreshed experiences to our guests.

Thanks again for your feedback and as always, we look forward to welcoming you back.

Yours sincerely,
Peter Webster
General Manager

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Reviewed 23 July 2014

We arrived after a 14 hour flight from the Canada, all we wanted to do was catch up some sleep and we are very glad we chose the Hilton, the rooms had black out drapes and a very comfortable king size bed. At check in the staff were friendly and they were quick to get us up to our room. Compared to other hotels in Singapore we were shocked at how big the room was, normally you cant walk between the end of the bed and the TV with out turning side ways, but that was not a issue at the hilton, the room size was very good.
The hotel location is excellent, on the end of orchard road it provides a perfect base for a Singapore holiday. Everything is close by, MRT, Shops and taxi's are readily available. I would stay here again for sure.

Room Tip: Get a king size bed
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  • Stayed: January 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank dewith87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 1 August 2014

Dear dewith87,

My team and I thank you for your kind review of Hilton Singapore, we are delighted that you were comfortable and felt well-taken care of during your stay. We appreciate your feedback and hope to see you again soon on your next return to Singapore.

Yours sincerely,
Peter Webster
General Manager

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Reviewed 23 July 2014

Location, service, amenities and facilities all make this a very good hotel. The staff are the friendliest I have experienced worldwide. I was here for 5 days in total with a business colleague and he shares my thoughts. The choice and quality of breakfast is great, as is the in-room dining. Will still here again.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Ali G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 1 August 2014

Dear Ali G,

It gives us great pleasure to know that you enjoyed your recent Hilton Singapore experience. My team members appreciate your kind mention of their service and we are glad that you were happy with your breakfast and in-room dining experiences. Thank you for all your positive feedback and we look forward to having you with us again in the near future.

Yours sincerely,
Peter Webster
General Manager

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Reviewed 23 July 2014

A standard room at this hotel is expensive and tiny and if you want to go to the next category they are really expensive. Location is perfect for Orchard Road and staff were very responsive to our requests. Breakfast was good and any food we ordered was also good. They have been given an average rating as there are much better places with larger rooms for the price you pay.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ionise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this reviewResponded 1 August 2014

Dear Ionise,

Thank you for sharing your candid insights from your recent stay at Hilton Singapore, we always appreciate hearing back from our guests. Whilst we are glad that you were satisfied with our service, food and location, it is regrettable that our guest rooms did not meet with your expectations. You may wish to know that guests on the Executive floors are entitled to complimentary access to WiFi and the newly renovated Executive Lounge. We nevertheless look forward to welcoming you back should you choose to stay with us again in the future.

Yours sincerely,
Peter Webster
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#36 Family Hotel in Singapore
#38 Romantic Hotel in Singapore
#69 Luxury Hotel in Singapore
Price Range: £134 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Official Description (provided by the hotel):
Hilton Singapore is centrally located in the heart of Orchard Road - Singapore’s vibrant shopping district and a 3-minute walk to Orchard MRT station. The hotel is an ideal choice for business travellers being only a 10-minute drive to the Central Business District and 20-minute drive from the Singapore Changi International Airport. Our 421 modern rooms and suites offer city or boulevard views, ergonomically designed workspaces and Wi-Fi access. For added privacy and convenience, choose Executive Floor rooms to enjoy complimentary Wi-Fi and access to the Executive Lounge with business support facilities, complimentary breakfast and refreshments throughout the day. The hotel also offers six innovative dining options including a modern grill and an award-winning rooftop Italian restaurant. Other thoughtful facilities include an outdoor rooftop pool, 24/7 fully equipped fitness centre, two-floors of luxury boutiques and in-house therapeutic massage services. ... more   less 
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Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International

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