Upon arrival, it felt like staff weren't happy to do their jobs. They would rather stand there and do nothing than assist their guests. Every query asked was answered in a rough manner and you were always sent to another person and another person to just get an answer, especially when we are tourist yet the lady booking tours didn't even know the Singapore area. The only helpful people were the security staff outside & the maid. The room is simply just a room where you sleep in. Shower was very out dated (showered in a bath tub) and if your neighbour was also showering or flushing the toilet, your hot water would run out. The internet here was terribly slow and during our sleep, the out dated aircon was making extremely loud noises. Then, there is a light switch to turn off all the lights but one of lamps would not turn off. Maybe the wiring was off but we could not even turn the power point off thus having to sleep with the light on all night.
Yes the location was decent but it is just simply isn't worth it. Made our first time in Singapore very unpleasant. Will not be returning to this hotel as I'm sure for the money we paid, we could find a better place.
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- Also Known As:
- York Hotel Singapore