We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Family stay”
Review of York Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
York Hotel
Ranked #118 of 308 Hotels in Singapore
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Family stay”
Reviewed 10 August 2014

We stayed in a premier room. The extra space was a welcome suprise. Our family of 4 spread out. The best part is there are only 4 rooms per level, so noise outside is low. The staff were helpful, breakfast varied and good quality.

The hotel is conveniently located near Orchard road

Taxi's are frequent as the hotel is a good place for them to stop. We left for the plane home at 11.30pm, no problem. The concierge was a bit ill informed about Legoland in Malaysia, but we booked a bus through the hotel when we wanted.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Jake B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,309 reviews from our community

Traveller rating
    213
    594
    353
    90
    59
See reviews for
543
247
65
180
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 August 2014

Went over to Singapore to visit a Doc at Paragon Medical. This hotel was the closest hotel to where I needed to be.

When checking in, they upgraded me from my small 1 bed room to a huge 4 bed room. It wasn't needed at all, but the room was very nice and was in the other tower which is next to the lobby.

View was pretty good, room was clean but bathroom had a leak. I called down and they sent someone up right away to check what was going on. They figured it out instantly and apologized. Everyday housekeeping cleaned perfectly and there was no complaints. Breakfast was included which is buffet style. Selections were great and I overate everyday! Swimming pool was big enough for me to swim laps in and their gym was adequate enough.

Overall it was a great stay and perfect if youre visiting the near by medical centers.

  • Stayed May 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Henry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 15 August 2014
Dear Valued Guest,

Thank you for choosing us as your hotel accommodation in Singapore.

We are pleased to hear that you had a great stay and you find our hotel in a convenient location, especially to the medical centres. In addition, you have enjoyed the comfort and cleanliness of our guest room and the varied spread of buffet breakfast which is irresistible.

We do however, apologise for the leak in the bathroom. We do have a regular programme of maintenance to ensure that all our rooms are in good upkeep and we will be reviewing it to make improvements.

We look forward to welcome you back soon.

Warm Regards,

Jessie Tan
General Manager of York Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 July 2014 via mobile

Stay here for 3 nights in the family room. The room was big and spacious. The bathroom was fantastic. The kids love the bathtub. The location was perfect. Near mt Elizabeth hospital. Near orchard rd. Lots of shopping mall and lucky plaza just around the corner.

Stayed July 2014, travelled with family
Helpful?
3 Thank Elsalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 11 August 2014
Dear Valued Guest,

It is our pleasure to have you and your family as our guests. We are delighted to hear that your stay had been a pleasant experience and you have enjoyed the hotel"s convenient location to major shopping malls.

We look forward to welcoming you back at York Hotel Singapore in the near future.

Warm Regards,

Jessie Tan
General Manager of York Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson, New Zealand
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 July 2014

The York Hotel is a pleasant short walk to Orchard Road, the home of shopping. I have never seen so many shops in one small area in my life. The breakfast is outstanding, so many choices and all freshly cooked. The rooms are light, clean and spacious and the bathrooms clean and again a lot of room in them. The staff are excellent, polite and helpful. Top Hotel. We used the SIngapore Airlines stopover packages which are excellent value for money including breakfast, transfers and loads of sight seeing for free.

  • Stayed April 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 11 August 2014
Dear Valued Guest,

It is most rewarding to receive your review and we thank you for rating us a top hotel. We appreciate your comments regarding the convenience of our location and we are glad that the team"s impeccable service and extensive breakfast spread has created a great experience for you.

Once again thank you for your kind feedback and we hope you will come back and visit us soon!

Warm Regards,

Jessie Tan
General manager of York Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 July 2014

Stayed with wife for around 1 month while on transfer...location is just great, right on orchard road next to KFC TANGS etc. Great connectivity to city fringe as well. Since we were long timers, they gace us a microwave in room to help in heating stuff...very thoughtful.

Pool is great and so is the breakfast spread...will comne back again

  • Stayed August 2013, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Anuj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 6 August 2014
Dear Valued Guest,

Thank you very much for taking the time to share your experience with us.

We are delighted that you found our location, facility and breakfast spread to be up to your expectation and we hope that we can continue to build on the positives you have mentioned. We will be sure to pass your good comments. Lastly, we are glad that you appreciated the provision of microwave oven in the room to heat up your food stuff as it is a gesture to show we care!

We look forward to having the pleasure of welcoming you and your wife back in the near future.

Warm Regards,

Jessie Tan
General Manager of York Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 July 2014 via mobile

My family stayed at the York Hotel for 3 nights on our last trip to Singapore - our second . We had booked a Premier room as the size of the room was large and provided a king bed and two singles. On arrival we were upgraded to a family suite which was amazing! Largest master bedroom I have ever seen, twin beds in a separate room, two bathrooms and a lounge area... It really made our stay so comfortable! Staff at the York were all friendly and helpful and The White Rose Cafe food is fantastic. We love visiting Singapore it's such a great family friendly place and our stay at the York made our visit all that more enjoyable. Would definitely recommend!

Stayed July 2014, travelled with family
Helpful?
Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 4 August 2014
Dear Valued Guest,

Thank you for choosing the York Hotel as your preferred hotel accommodation in Singapore and we are delighted that this is your second stay and you had a comfortable and enjoyable stay with us. We are also glad that you appreciated the upgrade to a family suite and we would like to thank you for your endorsement on the size of our family suite which is big on space and ideal for family travellers. In addition, we are thrilled to hear that you found our service to be friendly and the White Rose Cafe food excellent.

Lastly, thank you once again for recommending others to stay with us and we hope to welcome you back soon.

Warm Regards,

Jessie Tan
General Manager of York Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury St Edmunds
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 20 July 2014

You use the York Hotel because of the position. So convenient, walkable from most places you want to see. The taxis all know it, the rooms are clean and decorated in a rather uninspiring but neutral grey.
Staff are helpful and the luggage room large for when you are passing through.
Food is OK but to be honest you will eat elsewhere, you have the richness of Singapore around you.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this review, 4 August 2014
Dear Valued Guest,

We are grateful that you took the time to review your stay with us. Cleanliness and service are important to us and it is a privilege to receive your kind compliments of our efforts in this area. We are also pleased that you enjoyed the convenience of our location.

It would be our pleasure to welcome you back to York Hotel on your next visit to Singapore.

Warm Regards,

Jessie Tan
General Manager of York Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
Orchard Road
Concorde Hotel Singapore
Concorde Hotel Singapore
#76 of 308 in Singapore
4.0 of 5 bubbles 2,909 reviews
Orchard Road
Orchard Parade Hotel by Far East Hospitality
Show Prices
Show Prices
Show Prices
Orchard Road
Mandarin Orchard Singapore
Mandarin Orchard Singapore
#71 of 308 in Singapore
4.0 of 5 bubbles 9,476 reviews
Orchard Road
Grand Park Orchard
Grand Park Orchard
#88 of 308 in Singapore
4.0 of 5 bubbles 1,764 reviews
Orchard Road
Holiday Inn Singapore Orchard City Centre
Show Prices
Show Prices
Show Prices

Been to York Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about York Hotel

Property: York Hotel
Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotel in Singapore
#94 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, Ebookers, Odigeo, Expedia, Priceline, Ctrip TA, Asiatravel.com Holdings, Agoda, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your York Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
York Hotel Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing