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“Could Be Better...”
Review of York Hotel

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York Hotel
Ranked #121 of 316 Hotels in Singapore
Reviewed 11 August 2014 via mobile

We chose York because it's v close to Mount E hospital and shopping centre also their rates is fairly cheaper than hotels nearby. However, the facilities are quite basic as I love my gym and the pool which it was closed for a couple months for renovation:(.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 August 2014

We stayed in a premier room. The extra space was a welcome suprise. Our family of 4 spread out. The best part is there are only 4 rooms per level, so noise outside is low. The staff were helpful, breakfast varied and good quality.

The hotel is conveniently located near Orchard road

Taxi's are frequent as the hotel is a good place for them to stop. We left for the plane home at 11.30pm, no problem. The concierge was a bit ill informed about Legoland in Malaysia, but we booked a bus through the hotel when we wanted.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jake B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Went over to Singapore to visit a Doc at Paragon Medical. This hotel was the closest hotel to where I needed to be.

When checking in, they upgraded me from my small 1 bed room to a huge 4 bed room. It wasn't needed at all, but the room was very nice and was in the other tower which is next to the lobby.

View was pretty good, room was clean but bathroom had a leak. I called down and they sent someone up right away to check what was going on. They figured it out instantly and apologized. Everyday housekeeping cleaned perfectly and there was no complaints. Breakfast was included which is buffet style. Selections were great and I overate everyday! Swimming pool was big enough for me to swim laps in and their gym was adequate enough.

Overall it was a great stay and perfect if youre visiting the near by medical centers.

  • Stayed: May 2014, travelled solo
    • Location
    • Rooms
    • Service
2  Thank Henry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this reviewResponded 15 August 2014

Dear Valued Guest,

Thank you for choosing us as your hotel accommodation in Singapore.

We are pleased to hear that you had a great stay and you find our hotel in a convenient location, especially to the medical centres. In addition, you have enjoyed the comfort and cleanliness of our guest room and the varied spread of buffet breakfast which is irresistible.

We do however, apologise for the leak in the bathroom. We do have a regular programme of maintenance to ensure that all our rooms are in good upkeep and we will be reviewing it to make improvements.

We look forward to welcome you back soon.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

Stay here for 3 nights in the family room. The room was big and spacious. The bathroom was fantastic. The kids love the bathtub. The location was perfect. Near mt Elizabeth hospital. Near orchard rd. Lots of shopping mall and lucky plaza just around the corner.

Stayed: July 2014, travelled with family
3  Thank Elsalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this reviewResponded 11 August 2014

Dear Valued Guest,

It is our pleasure to have you and your family as our guests. We are delighted to hear that your stay had been a pleasant experience and you have enjoyed the hotel"s convenient location to major shopping malls.

We look forward to welcoming you back at York Hotel Singapore in the near future.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

The York Hotel is a pleasant short walk to Orchard Road, the home of shopping. I have never seen so many shops in one small area in my life. The breakfast is outstanding, so many choices and all freshly cooked. The rooms are light, clean and spacious and the bathrooms clean and again a lot of room in them. The staff are excellent, polite and helpful. Top Hotel. We used the SIngapore Airlines stopover packages which are excellent value for money including breakfast, transfers and loads of sight seeing for free.

  • Stayed: April 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Tracey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this reviewResponded 11 August 2014

Dear Valued Guest,

It is most rewarding to receive your review and we thank you for rating us a top hotel. We appreciate your comments regarding the convenience of our location and we are glad that the team"s impeccable service and extensive breakfast spread has created a great experience for you.

Once again thank you for your kind feedback and we hope you will come back and visit us soon!

Warm Regards,

Jessie Tan
General manager of York Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Stayed with wife for around 1 month while on transfer...location is just great, right on orchard road next to KFC TANGS etc. Great connectivity to city fringe as well. Since we were long timers, they gace us a microwave in room to help in heating stuff...very thoughtful.

Pool is great and so is the breakfast spread...will comne back again

  • Stayed: August 2013, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Anuj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this reviewResponded 6 August 2014

Dear Valued Guest,

Thank you very much for taking the time to share your experience with us.

We are delighted that you found our location, facility and breakfast spread to be up to your expectation and we hope that we can continue to build on the positives you have mentioned. We will be sure to pass your good comments. Lastly, we are glad that you appreciated the provision of microwave oven in the room to heat up your food stuff as it is a gesture to show we care!

We look forward to having the pleasure of welcoming you and your wife back in the near future.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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Reviewed 25 July 2014 via mobile

My family stayed at the York Hotel for 3 nights on our last trip to Singapore - our second . We had booked a Premier room as the size of the room was large and provided a king bed and two singles. On arrival we were upgraded to a family suite which was amazing! Largest master bedroom I have ever seen, twin beds in a separate room, two bathrooms and a lounge area... It really made our stay so comfortable! Staff at the York were all friendly and helpful and The White Rose Cafe food is fantastic. We love visiting Singapore it's such a great family friendly place and our stay at the York made our visit all that more enjoyable. Would definitely recommend!

Stayed: July 2014, travelled with family
Thank Christine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessie T, General Manager at York Hotel, responded to this reviewResponded 4 August 2014

Dear Valued Guest,

Thank you for choosing the York Hotel as your preferred hotel accommodation in Singapore and we are delighted that this is your second stay and you had a comfortable and enjoyable stay with us. We are also glad that you appreciated the upgrade to a family suite and we would like to thank you for your endorsement on the size of our family suite which is big on space and ideal for family travellers. In addition, we are thrilled to hear that you found our service to be friendly and the White Rose Cafe food excellent.

Lastly, thank you once again for recommending others to stay with us and we hope to welcome you back soon.

Warm Regards,

Jessie Tan
General Manager of York Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#69 Family Hotel in Singapore
#99 Luxury Hotel in Singapore
Price Range: £100 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore

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