The front line manager Raymond Lin was very rude when attending to me.
I was in a hurry checking out but 2 he and the other staff were busily chatting with each other while attending to other hotel guest. And when I tried to approach him, he said to me very rudely "not only you are checking out now others are checking out now too!" But I was glad someone in front of me offered to let me skipped his queue. Because of this i have had a very unpleasant there because the staff Raymond Lim who is representing miramar hotel, did not demonstrate the right service attitude that should be given to the guest. He should be the one who's solving our problem and not creating one.
- Official Description (provided by the hotel):
- Tower Hotel located in city center, within walking distance of Orchard Road & Chinatown. ... more less
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- Also Known As:
- Miramar Hotel Singapore
- Hotel Miramar Singapore