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“Good accessible budget hotel, polite and helpful staff”

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Hotel Bencoolen - Bencoolen Street
Ranked #160 of 316 Hotels in Singapore
Reviewed 15 February 2014

Though Hotel Bencoolen is costlier than other decent budget hotels (value hotel thomson, fragrance chain) what works for it is the location, very close to the MRT (Bras Basah) a 24 hr kopitiam nearby and plenty of bus stops (Bus 36 goes to the airport). The breakfast is decent. The staff is outstanding in their hospitality, all through our stay they guided us on our excursions ( it was the chinese new year time, so almost everything was shut). It's quite an old hotel but maintained well. The bathroom was more spacious than what one would expect from other budget hotels in Singapore. The room was a little cramped, as would be the case in most budget hotels. Overall we had a great time, the construction wasn't much of a bother, once you can find your way to the hotel. But for those coming in taxis it might be a bit of a bother for the first time.

Room Tip: Ask for a room on the higher levels
  • Stayed: January 2014, travelled as a couple
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Thank bingir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 February 2014

This hotel is an excellent place to stay when you are in transit through Singapore. Cheap rates , reasonable breakfast and convenient. Close to public transport . When we were there there was work being done on underground railway so access to the fron was restricted.

Room Tip: Rooms are on the small size so if more than 2 persons travelling I would recommend ask for two adjac...
  • Stayed: December 2013, travelled with family
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3  Thank PRUDENCE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

I found this hotel to be average, the rooms look a little old I suppose, but all I needed was a bed and a bathroom, and that is what I got, so I was happy. The receptionists spoke English fairly good, they were very helpful, they have an enormous supply of brochures with information on where to visit, there breakfast buffet was ok, not much of a variety but again, it's cheap so don't expect much. It's fairly close to the metro, 5-8 minute walk along bencoolen st then turning into Rochor road to get to Bugis station. :)

  • Stayed: January 2014, travelled solo
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Thank Nplat2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

I never usually write these reviews but felt compelled to by the excellent service I received at this hotel.

Besides the hotel being clean and comfortable with a handy pool and gym area I found the staff were polite, very friendly and extremely accommodating.

With plenty of maps and brochures in the foyer they offered me helpful advice. They also have a secure bag checking service after you checkout that was super handy as my flight was at 1AM!

Would definitely stay again. Great place!

Room Tip: Try and grab a room on the 2nd floor as that's the floor the pool and gym are on!
  • Stayed: December 2013, travelled with friends
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Thank Kate D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2013

Stayed here as part of a G Adventures tour. Having stayed at the V Hotel Lavender deluxe room the night before, Hotel Bencoolen was quite disappointing. The newly-renovated room was very tiny for single occupancy with not enough room to put both backpacks somewhere other than on the floor. The bathroom was clean but had seen better days with mold on some tiles and around the sink, the water temperature was only luke-warm but that's ok when you have 30+ degrees celsius outside. Since there was a honk concert played by a car this night/early morning twice for 20-30 min each time, my roommate and I had trouble sleeping, without the constant honking it was quiet, though. Breakfast was average. Location is great, right downtown, you can even walk to Little India and Singapore flyer!

  • Stayed: November 2013, travelled solo
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Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Hotel Bencoolen, Bencoolen Street, Bugis Singapore.

Very good location being within the central business district and very close to the best shopping district of Singapore. The ongoing construction of the MRT station in Bencoolen Street is now mostly underground and noise level is much lower now. However, the approach to the hotel is still the service road behind it as this part of Bencoolen Street is still close to vehicular traffic. The hotel has very helpful and friendly staff. The room I had was a single queen bed. It has a window, complimentary hot drinks, breakfast and free wifi in the room. The room and bathroom are very tidy. The linens are clean, bed and pillows are very comfortable. The room is a bit tight, but comfortable enough for single occupancy. The bathroom is spacious enough with complimentary toiletries.
For convenience bed side light switches are provided. But the bedside lamps are wall mounted and placed a bit high and not very useful for reading in bed. Also, there is no control switch for the air conditioner in the room.

  • Stayed: December 2013, travelled on business
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Thank OWSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2013

The rooms are an OK size and clean but ours had a strange smell (not nasty just strange). Staff are really helpful. Breakfast was included in the price and was good value but you need to avoid the early morning rush. Easy walk to Raffles and Orchard Rd.

Room Tip: They are building the metro outside this hotel at the moment but we had a room at the back and you c...
  • Stayed: November 2013, travelled with friends
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Thank Anne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bencoolen - Bencoolen Street

Address: 47 Bencoolen Street, Singapore 189626, Singapore
Region: Singapore > Singapore
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #160 of 316 Hotels in Singapore
Price Range: £66 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bencoolen - Bencoolen Street 3*
Number of rooms: 84
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Also Known As:
Bencoolen Hotel Singapore
Hotel Bencoolen - Bencoolen Street Singapore

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