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“Excellent” 5 of 5 bubbles
Review of Capri by Fraser Changi City

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Capri by Fraser Changi City
Ranked #40 of 308 Hotels in Singapore
Certificate of Excellence
Dubai, Dubai, United Arab Emirates
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
5 of 5 bubbles Reviewed 23 October 2013

We spent only one night in this hotel-residence with 2 kids.
The hotel/rooms/services/staff/breakfast are really good, clean and modern.

When we arrived in the hotel, by mistake they gave to us and to another client the same room. This is not a big issue but the manager called us to apologize and offered the breakfast.

We really recommend this hotel/residence. The area is really nice as well and close by the metro.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Malika N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 24 October 2013
Dear Malika N,

Thank you for your recent stay with us.

It was great to know that your stay have overall been excellent.

We seek your understanding about the rooming issue which was due to system glitch and was glad that the Duty Manager had personally called to offer our apologies and was happy to hear that you have enjoyed the breakfast.

We appreciate your reviews and thank you for recommending the hotel. We look forward to having you and your family to stay with us.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,140 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sollentuna, Sweden
Level Contributor
390 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

This is a perfect hotel if you have business to attend to in Changhi business park. New, modern spacious rooms which are nice but soulless. Very well thought through with an extra bonus for the Nespresso machine in the room.
The gym is as a bit small, as for most of these new modern hotels, but still ok - good enough to sweat 45 min in the morning.
Another plus is the shopping mall in the same building.
The breakfast is ok but nothing extra, good coffee machine though

Room Tip: The restaurants/bars just across the hotel arent as good as the look - have tried three of them and...
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LG4KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 27 October 2013
Dear LG4KL,

Thank you for taking the time to leave your review. We are happy that you had a pleasant stay overall, and hope to welcome you back again.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Michigan
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

My husband and I had a 1 day layover in Singapore during our recent trip to SE Asia and chose the Capri by Fraser for this stop. We arrived at the hotel around 2:30 am after a very long journey from the US. Even at this hour of the night, the hotel staff was kind, courteous and extremely efficient. Our check in was flawless, and our bags were delivered to our room very quickly.

The rooms are incredibly modern and appealing.. so much that my husband wants to copy their color schemes for our next home! The bed was extremely comfortable, and room service was available even at 3am. (The mushroom soup is to die for)

Their breakfast buffet has everything you could possibly want to eat to start your day. We didn't have time to use their pool or fitness facilities but they looked wonderful as well.

We highly recommend this hotel for any time spent in Singapore. It is only a 5 minute cab ride from Changi Airport and a much better option than staying at one of the Terminals there.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HollyandRodolfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 27 October 2013
Dear HollyandRodolfo,

Thank you so much for your glowing review and high recommendation! We are delighted to hear you enjoyed our rooms, food and service. Perhaps next time you can try our pool and fitness facilities, we certainly look forward to your return.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 20 October 2013

Great place to stay ,modern clean ,very frendly staff ,if your after a place to stop over passing through singapore stay here ,it has its own free shuttle bus to and from the airport ,and takes 20 mins tops with drop offs and pick ups ,its a little far out from the city but ,using the mrt takes maybe 30 mins to get to down town singapore for about 10 sg dollars return, we had a free upgrade to one of the suites so cant complain really !!!!! loved it

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johnnytrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager  at Capri by Fraser Changi City, responded to this review, 21 October 2013
Dear treejon,

Thank you for taking the time to leave a review of your stay with us. It's great to hear you loved it, and would recommend others to stay here. We look forward to having you here again next time.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Stayed here for 3 nights on a company business trips.
Rooms: New, tastefully furnished. The rooms are huge despite the smallest class we were booked in. Comes with a huge bathroom, "living room area", bigger than normal kitchen area, walk-in wardrobe. Plush and comfortable beds. I would rate the rooms 5/5
Location: Only downside to this place. located in the business park in the eastern part of Singapore, it is at least 30min to the city centre by public transport. Lots of dining, drinking establishment nearby but they close early on weekdays. Only a local knows where to head to (Tampines, Bedok , Siglap) for more activities. Acessible by train 5mins walk away, and there is a shuttle bus from the airport 5 mins away.
Service: Staff at front desk do not seemed well-polished and trained. They seem unsure but they are supposed to do but they do try hard.

A very good and comfortable business hotel but not recommended for tourists who want to be close to city centre

  • Stayed July 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Joseph_Choy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 22 October 2013
Dear Joseph_Choy

Thank you for your wonderful reviews on our rooms and we trust that your stay have been comfortable.

The hotel is indeed located in the eastern part of Singapore. The on-going Downtown Line Project will further facilitate commuters travelling by the Mass Rapid Transit to destinations in town to the financial district and shopping areas.

We have acknowledged your review about our staff at the front desk and are taking measures to enable us to deliver a better and seamless service to our guests.

We truly value your feedback and look forward to welcoming you back again.

Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed 20 October 2013

The service was excellent the first time i came. But this time round visit, was an added excellence of the service ptovided by one of the receptionist Mr Ganesh. Satisfied with the quality of the stay and service provided, this has made me done my first review. Its a definite to spend my weekend there again soon.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zasbyusof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 21 October 2013
Dear zasbyusof,

We are delighted to know we (and especially Mr Ganesh) delivered great service! Thanks for your review, we definitely look forward to your return.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
90 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

The check in was efficient. The staff knew that we were going for the yellow ribbon run in the morning and allowed us to check out late at 2pm to allow us time to shower without additional costs and hassle-free. There was X-box provided for us to play with but more games should be added. The hotel was just beside the expo and change city point which allows for abundant choices of food for dining. The hotel also provides shuttle service to the airport.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NeoET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanna C, Executive Assistant Manager at Capri by Fraser Changi City, responded to this review, 21 October 2013
Dear NeoET,

Thank you for your review. We are glad to have given you a pleasant experience and were able to accommodate to your yellow ribbon run. We hope to welcome you back again.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Capri by Fraser Changi City

Property: Capri by Fraser Changi City
Address: 3 Changi Business Park Central 1 Capri By Fraser Changi City, Singapore 486037, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Singapore
#31 Family Hotel in Singapore
#32 Romantic Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Capri by Fraser Changi City 4*
Number of rooms: 313
Official Description (provided by the hotel):
Designed to meet the lifestyle needs of the digital generation, Capri by Fraser is a hotel residence that empowers its residents with a menu of intelligent services to choose the way they want to rest, relax and recharge. Urban inspired, high-tech and intuitive, Capri by Fraser's "always on" e-efficiency includes iPad-activated check-ins, interactive e-concierge, interactive walls, a Data Box and high-speed WIFI internet access. Its spacious studios, a total of 313, complete with fully equipped kitchenettes, allow more freedom of space than that of the average room. The option to cook any time of the day and play Kinect for Xbox 360 while doing the laundry provides a refreshing alternative to that of typical hotels. ... more   less 
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Also Known As:
Capri By Fraser Changi City Singapore

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