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“Average hotel, good location.”
Review of Strand Hotel

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Strand Hotel
Ranked #148 of 308 Hotels in Singapore
london
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Average hotel, good location.”
Reviewed 23 June 2014

Hotel is average, but still had a pleasant stay. Hotel room was very dark and not very well decorated. Hotel walls are not painted very well and choice of colours made it appear dark and it was poorly lit. However, room was clean and spacious and the maids were very pleasant and helpful. Apart from Phleen, hotel staff need to learn customer service skills and how to smile, didn't find them very approachable or helpful, speak to Phleen if you require any assistance. Also, the room only had one plug socket, so bring an extension lead. Hotel location was very good, a 5 minute walk to the MRT and a 7 eleven just around the corner. Would also recommend the Molly Roffreys Irish Pub just near the MRT, very nice food. Construction work of the MRT is happening in front of the hotel, but did not find this noisy or a problem. Hotel is reasonably priced, as hotels are expensive in Singapore.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank luckychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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Bandung
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 June 2014

Over all are great to stay here at Strand Hotel even the hotel are little bit old but there is okay to stay here where the room space are big enough than another hotel at Singapore in the same star level, very near to bras basah mrt or little bit walk to dhoby ghaut mrt station, walking distance to orchard road and very near to kopi tiam (food court) open for 24 hours, in front of the hotel there is a new mrt station still in progress, nice access in the future.
And good enough for breakfast they have to served, nice breakfast !

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spring_city
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 June 2014 via mobile

Stayed 3 nights here. The location was great and the breakfast good- staff in the cafe were friendly and attentive.

The hotel reception staff were unwelcoming, short and unfriendly. Our room was something out of the film Beetle Juice. There were blood stains on the carpet and the decor was disgusting. There was a see through glass wall and window to the en suite bathroom.
I asked to be moved to a different room but that one smelled awful and damp. At least the air con worked in the first room.

We luckily had so much to do and see in Singapore so spent as little time as poss in the room.

Stayed June 2014, travelled as a couple
Helpful?
2 Thank kirste24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

New Orleans, Louisiana
Level Contributor
457 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 609 helpful votes
Reviewed 5 June 2014

The Strand hotel is good value for money, but certainly not a five star hotel. On previous trips to Singapore I have stayed at the Raffles and Marriott Orchard Road, both of which are much better but also priced several times higher than the Strand.

Rooms are OK, but the bathtub shower was slippery. A rubber mat was provided but even that slid on the tub. Safe and AC were fine but the room lighting was minimal, and on arrival some areas of the carpet were quite wet (plumbing issue from adjacent room?). Breakfast was edible, but nothing to rave about.

I don't understand their policy of
charging the first night's fee at booking, and then charging it again when you actually arrive at the hotel. I was told that they would then cancel to previous charge to recredit the first charge. I trust the credit will appear, but why not simply charge the remainder on arrival?

The hotel really is low-priced for what you get and where it's located: one block N of the Singapore.Art Museum on Bras Basah and just S of where Bras Basah merges into Orchard Road. It's also quite close to Fort Canning park. Three good restaurants and an Irish pub are within one block of the hotel on Bras Basah.

Three MRT stations are within a five minute walk of the hotel: Dhobhy Ghat, Bras Basah, and City Hall: City Hall is on the line the goes to Changi so it's the most convenient when traveling to or from the airport. The construction in front of the hotel is for the new downtown line, which will have an MRT station, Bencoolan, right at the hotel. Don't expect that for at least another year.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rangamati, Bangladesh
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 June 2014

Stayed here 3 nights...August 2013. Huge construction MRT work is going. 7-11 & food court near the hotel. Easy to get Bus & taxi. We didn't like their breakfast . So typical. No variation. Small bathroom . Smell on the floor.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tridibesh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014

We stayed in this hotel in 2 queen rooms. The bathroom has a glass full length window separating it from the lounge / bedroom..this means that when you take a shower the curtains in the lounge room need to be pull and even then everyone in the room has a full view of what you are doing. If you want to use the toilet in privacy make sure the bathroom / shower curtain is pulled or you will be sitting on the throne in full view! The hotel needs a full make over the carpets are lose in every room and are a tripping hazard. Our bathroom door was held together with Gaff tape! We rang down to house keeping on our first night for an extra pillow only to be told they had no spare pillows. Breakfast is good but seating is limited. While the hotel is close to everything there is major construction going on at the front of the hotel which will continue till mid 2015 which makes it difficult for taxi's and also can make it noisy in the rooms...ask for a high up room if possible. I'd look elsewhere...be aware also that the hotel policy is to pre charge the first nights accommodation in advance then on booking in they will charge the total cost ( including the night already held in advance). When we questioned them on the fact that they had in effect charged us the first night twice we were advised that this is hotel policy and the original charge would be returned to our credit card 15 days after we checked out! Our bed was a queen size bed and it was made with double bed sheets and a double bed thin blanket ( no doonah or comforter) which meant that either our feet were cold if we pulled the blanket up or our chest was cold if we kept the blanket on our feet...they told us they were the only sheets & blankets that they had!

Room Tip: Get a room on a higher floor towards the back..better still if you can just choose a different hotel
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andrea32112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 May 2014

Location wise, a few steps to the nearest MRT station. Big room, accommodating staff, basic room amenities. With free daily breakfast. I made the right decision in staying there.

There's an ongoing MRT station construction in the area the reason the road is closed. Other than that the place is recommendable.

  • Stayed May 2014, travelled with family
    • Location
Helpful?
Thank Melanie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Strand Hotel

Property: Strand Hotel
Address: 25 Bencoolen Street Strand Hotel, Singapore 189619, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Airport Transportation
Hotel Style:
Ranked #148 of 308 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Strand Hotel 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Strand Hotel Singapore

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