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“Great location and good service”

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Ramada Singapore At Zhongshan Park
Ranked #63 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 16 July 2014

I stayed in this property for 5 nights and it was an excellent stay. The staff is very cordial and cooperative. Every-time we asked for something from the room service or housekeeping, they were very prompt and forthcoming. The best part is that there is a mall connected with the hotel and you get all the basic stuff in the super mart there. The location is apt and is well connected to all the hubs in Singapore like orchard street, little India, buggy's, universal, sentosa etc. The spread at the breakfast is nice but is repetitive. All 5 days the spread was the same.The rooms are very well appointed and overall it was a comfortable stay.

Room Tip: Rooms facing the park have a better view.
  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank SanjeevMeghani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 21 July 2014

Thank you for your kind feedback and we are pleased that we have delighted you during your stay with us. We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,155)
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1,686 - 1,692 of 2,155 reviews

Reviewed 13 July 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Rajeev J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 14 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 July 2014

I stayed at this hotel whilst travelling on business. The first thing to comment on was the outstanding level of service provided to by all the staff. The hotel was immaculately clean throughout. The rooms were large and we'll air conditioned. Location is perfect with a large shopping mall attached to the hotel! There is also a lovely pool and gym to enjoy.
A great stay with excellent standards.

Stayed: April 2014, travelled on business
Thank gaz23_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 14 July 2014

Thank you for your kind feedback and we are pleased that we have delighted you during your stay with us. We look forward to welcoming again at The Ramada Singapore at Zhongshan Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014 via mobile

I had booked this hotel almost a month in advance and I was following all the reviews given by various people regarding its location that it is far from the city , be it hospitality , food , staff etc..
And frankly it made me think again whether I have made a right decision to spend my holidays in this property till day I reached the hotel..
If I talk about location the area is amazing the surroundings of the hotel are just perfect ..Mall attached to it is a plus plus thing..
Food ,staff , shuttle service everything great..Yes for vegetarians options are limited but good...
People like Mr dave at the front desk and Mr ben at bell desk are really helpful..
Room size are fine but if you are taking an extra bed it might become congested...
Overall whether its your holidays or some business work this is the place to be ....
Kudos to ramada singapore

Stayed: July 2014, travelled with family
5  Thank rajat82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 11 July 2014

Thank you for your kind feedback and we are pleased that we have delighted you during your stay with us. We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

I had stayed in this hotel from 2nd to 5th July. We had a group booking of 20 rooms. Even though the check-in time is 2.00 pm, we were provided the room at 3.15 pm. We were told that the hotel was sold out the previous night, hence the delay. But to my surprise other guests were provided the rooms as soon as they arrived. The response of front desk staff was also very casual. This kind of discrepancy is not acceptable. The bell boys also refused to carry the luggage to the rooms. Otherwise it is a good hotel to stay. However room amenities should be improved. Also the sound system at the banquet hall needs improvement.

Room Tip: Choose higher floors
  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
3  Thank Kallolkg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 11 July 2014

Thank you for your valuable feedback and we are concern to learn of your less than satisfactory experiences during your recent stay with us.

We seek your understanding that we are currently experiencing high occupancy and hence, while majority of rooms assigned for your group were ready for check in upon your arrival, there were a few rooms that were in the midst of being prepared. Do also allow us to clarify that porterage for groups would require advance notice so arrangements can be made as per information that was provided to your travel agent prior to your visit with us. We apologise for any inconvenience caused. Your feedback on the above as well as the room amenities and sound system has been shared with our Front Office and Engineering colleagues for their review to ensure our guests’ satisfactions and even exceed their expectations.

We look forward to serving you better at The Ramada Singapore at Zhongshan Park.

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Reviewed 4 July 2014

It was really nice to stay in ramada, the service is very good especially the receptionist name yu xiang he's very friendly and generous, there's shuttle bus which is very helpful for you to go to some places :)

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Yovitamanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 10 July 2014

Thank you for your kind feedback and we are pleased that we have delighted you during your stay with us. We look forward to welcoming you again at The Ramada Singapore at Zhongshan Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
2  Thank Hannah C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tony_Cousens_GM, General Manager at Ramada Singapore At Zhongshan Park, responded to this reviewResponded 10 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Singapore At Zhongshan Park

Address: 16 Ah Hood Road, Singapore 329982, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#49 Romantic Hotel in Singapore
#58 Luxury Hotel in Singapore
Price Range: £87 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Singapore At Zhongshan Park 4*
Number of rooms: 382
Official Description (provided by the hotel):
The Ramada Singapore at Zhongshan Park is the only four-star international chain hotel in Novena, which is flanked by an array of restaurants, providing visitors a wide choice of pubs, local, western and Chinese cuisine.The hotel features Flavours, an all-day dining restaurant serving predominantly local Singaporean and Southeast Asian culinary delights, Business Centre with Free Internet Computer stations, Gym, Swimming Pool, 540 square-meters of Meeting and Banquet space, Underground Car park and two-level retail mall.Ramada Singapore at Zhongshan Park offers 384 well-appointed guest rooms with premium Serta mattress for a good night’s rest, Complimentary High Speed Internet Access, Free Local Calls, Complimentary use of the Gymnasium and Swimming Pool and a breakfast worth waking up for. ... more   less 
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Also Known As:
Ramada Singapore At Zhongshan Park

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