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“Amazing Place to Stay”

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PARKROYAL on Pickering
Ranked #24 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 13 April 2014

I was here for 7 nights and this is an amazing hotel to be in. They are situated in the Heart of the city and all the places are very nearby right from the amazing Merlion to Clarke Quay to Chinatown all within walkable distance.
I was provided an early check IN without any delay and the Rooms were just amazing.
They also provided complimentary Laundry and Access to their Lounge. I enjoyed the Breakfast and the evening socials at the lounge. The Hotel Staff is one of the best available in the industry. I want to call out the name of person "Jay" who really took care of the people at the Lounge. All of them were really courteous and on the arrival on day 1 after telling my name, they never forgot it. They knew what i wanted as soon as i sat on the breakfast table or for the evening social. This was customer service at the best...Stay there and have lots of fun. Its a place full of greenery

  • Stayed: April 2014, travelled on business
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Thank Wasim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,986 - 1,992 of 3,058 reviews

Reviewed 13 April 2014

We stopped off at this hotel on out outward journey to Australia. What a fantastic hotel. Room on 12th floor was superb, view amazing right over Singapore. Infinity pool on 5th floor was incredible. Breakfast was superb too and the apricot muffins were to die for!!!!!!!! Many areas to lounge. Reasonably central to river and the bay area and walking distance to Raffles and China town.
Friendly and attentive staff throughout our 4 night stay. Absolutely excellent.

  • Stayed: March 2014, travelled with friends
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Thank chilloutgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 14 April 2014

Dear chilloutgirl, thank you for sharing your positive experience with us. It's always a joy to hear from our happy guests and we certainly look forward to your next visit. Gino

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Reviewed 12 April 2014

The façade of the hotel sets the scene for your stay. Prompt service when checking in although the young fellow who checked us in seems a little distracted and got some of the details of our stay wrong - this was quickly rectified.
We stayed in a deluxe room that had a fantastic view over Hong Lim park. The architectural features of the room made it very interesting plus the external walkway to the room was also intriguing. Service was exceptional. I found the pillows and the bed a bit firm to my liking - this was dealt with quickly and efficiently by hotel staff. Breakfast was marathon effort with so many choices. The pool area is superb with lounges, and cabanas. I also tried the St Gregory spa and the service was excellent. The hotel is located within easy walking distance to Chinatown, hawker centres and is only a few hundred metres from the Chinatown MRT. A great location and exceptional hotel - what more can I say !

  • Stayed: April 2014, travelled as a couple
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Thank Lake_Eildon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 14 April 2014

Dear Lake_Eildon, thank you for taking the time to share your review with us. I sincerely apologize for the glitch at the point of check-in but am glad to read that you enjoyed your stay on the whole - from the view from your Deluxe Room to the breakfast selection at Lime Restaurant and spa treatment at St. Gregory. It will be a pleasure to welcome you back to our hotel-in-a-garden soon. Gino

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Reviewed 12 April 2014

Stayed from the 14 march to the 17th and had a wonderful time. The staff could not do enough for us, clean rooms with all you would expect from a top class hotel
Good location near to Clark quay and underground for easy transport around Singapore

Stayed: March 2014, travelled as a couple
Thank Art C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Stayed here 4 days in November.
My husband and I wanted to cut our long flight home from Europe to Australia so I booked this Hotel thru Singapore airlines. I thought given the price and star ratings in various websites I visited especially trip advisor, this hotel topped the list.

From the moment we were dropped off, we were impressed! We were right in the middle of town, so near to all shops and eating places.The hotel's structural lines and façade were refreshing; the reception and foyer inviting. The check in process was a breeze even though i did my booking online. And the infinity pool....it was very private yet we were able to converse with some other guests (which i didn't mind)

We were most impressed by the service, though. After each long walk, I always asked for a bucket of ice and in a matter of minutes, service staff was right in my door! Any request we had were served promptly. To top it all, they were very professional yet a smile was always there. I would like to commend the whole service staff especially Joseph, who was so attentive and helpful especially those times we needed advise on street direction and shopping places.We didn't want to rely on taxis,so after 4 days, my husband has mastered the transport system!!!

Well done guys!!!

Room Tip: The higher the better so you can enjoy the view.
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  • Stayed: November 2013, travelled as a couple
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1  Thank Leriza L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 12 April 2014

Dear Leriza L, I am most pleased to hear that you enjoyed a memorable stay and hope that both you and your husband will be back to visit us again in the near future. Gino

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Reviewed 9 April 2014

Stayed here in March before boarding a cruise ship to Hong Kong.
Could not fault the room. reception staff and hotel location.
Rooms are full of natural light, and excellent design (I think they have deservedly won an international architecture award)
Service at the pool is really slow though - we ordered a drink and waited an hour, after we chased it up thirty minutes after ordering, we were told by the barstaff it's usually more than a 45 minute wait to get the drinks to the pool area... (we ordered a beer, an orange juice and two glasses of wine)

Room Tip: Get the breakfast buffet option - you have never seen anything like it Avoid ordering a drink by th...
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  • Stayed: March 2014, travelled with friends
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Thank IanFromPort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 12 April 2014

Dear IanFromPort, thank you for sharing your feedback with us. I am delighted to read that you enjoyed your stay at our hotel. I have also taken note of your comment on the timeliness of F&B delivery at our pool deck and will work with the relevant departments to make improvements, where necessary. Once again, thank you for choosing PARKROYAL on Pickering and we hope you will be back to visit us again very soon. Gino

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Reviewed 9 April 2014

Stayed for 3 nights in an Orchard Deluxe Room on the 15th Floor. The room itself was tasteful, quite spacious and very comfortable, with a great view overlooking the city. Be sure to ask for a room with a view, as several rooms seem to overlook each other... The pool area is stylish and welcoming - only downside is it being in the shade most of the day. The club lounge was well worth the extra cost. Delightful staff and a large selection of food and drink, as well as good cocktails and access to the large roof terrace. Found the location to be good, within walking distance to the city with the metro just across the street. Highly recommended and would only stay at Parkroyal on Pickering when next in Singapore.

Room Tip: Rooms on a high floor overlooking the city are better. And preferably not one of the rooms that face...
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  • Stayed: February 2014, travelled as a couple
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2  Thank shooby70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 12 April 2014

Dear shooby70, great to know that you had the opportunity to experience our Orchid Club. Thank you for recommending us on Tripadvisor and we look forward to your next visit to our hotel-in-a-garden. Gino

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Additional Information about PARKROYAL on Pickering

Address: 3 Upper Pickering Street, Singapore 058289, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Singapore
#14 Romantic Hotel in Singapore
#15 Family Hotel in Singapore
#24 Luxury Hotel in Singapore
#25 Business Hotel in Singapore
Price Range: £167 - £340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — PARKROYAL on Pickering 5*
Number of rooms: 367
Official Description (provided by the hotel):
PARKROYAL on Pickering offers guests a luxury business hotel conveniently located at the gateway to Singapore’s central business district, near Raffles Place. Enjoy close proximity to key cultural, shopping and entertainment attractions. And take advantage of our spa, fitness centre, jogging path and pool – all conveniently located on the same floor. ... more   less 
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Also Known As:
PARKROYAL On Pickering Singapore

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