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PARKROYAL on Pickering
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Reviews (3,394)
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All reviewslime restaurantorchid clubeco friendly hotelhanging gardensnight blindsinfinity poolclarke quayjunior suitechampagne breakfastbeautiful hotelchinatown pointthe club loungewelcome drinkclose to china townchinatown mrtfloor to ceiling windowsevening cocktails
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Reviewed 20 August 2014

Our first trip to Singapore, and if the Park Royal on Pickering is anything to go by it won't be our last! This hotel is located in a fantastic spot- easy walking distance to Clark Quay, Boat Quay and Chinatown. We opted for Club Room, and were not disappointment with this choice. All staff members are extremely professional, friendly and most helpful. Our room was lovely, clean, and all we need for a short 3 night stay. Club Room really is the way to go here - breakfast, free wifi, afternoon tea, and drinks and nibbles between 6-8 at night - we didn't dinner after that and all the staff members on the 16th floor were just lovely, attentive, and went out of their way to please us - we felt very special. We loved the location - we could walk everywhere we wanted to visit (except the zoo!) and we would have no hesitation staying here again. Keep up the good work guys! (special mention to James in the bar - he's a lovely, engaging young man and we wish him well)

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Nads68_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 21 August 2014

Dear Nads68_13, I am thrilled to read that you enjoyed your recent experience at our hotel-in-a-garden. It's even more rewarding to know that you will be back to stay with us again. Thank you for acknowledging the efforts of our PARKROYAL people. James, in particular was very excited to know that he has left such a positive impression. The team and I will most certainly look forward to your next visit. Gino

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Reviewed 20 August 2014

Lovely hotel - garden in the city. We stayed for just 2 nights and had a lovely time. Like with most things in life - it is easy to find hotels especially in singapore where there are many great hotels. The thing that differentiates your stay is the service and in Parkroyal Pickering that made our stay comfortable and perfect. Check in was fast and friendly. the rooms were good - especially the fact that its black out blinds so you can sleep soundly and the fact that its so quiet despite being right smack in chinatown is bliss! And everything seems close by from the hotel - Chinatown MRT, clarke and boat quay....everything!

The amazing service we received everywhere and esp at the Orchid Club and that gorgeous outfits was special.

A special thanks to Paru at concierge who waited on us so patiently with all our request and booking us for dinner into Kudeta! that was a spot on choice!

Thats what we say service with a smile! Try it!

Room Tip: Rooms that face the garden!
  • Stayed: August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Princess_Vas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 21 August 2014

Dear Princess_Vas, I am very happy to read that you enjoyed a restful stay during your recent visit. Thank you so much for the wonderful review and in particular for highlighting Paru from our Concierge team. Other than being a visually stunning property, our brand promise is about connecting guests to the local experiences as a ‘’trusted local companion". I'm very proud of the team for delivering on that promise. It will be my pleasure to welcome you again for another memorable hotel experience in the near future. Gino

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Reviewed 18 August 2014

Probably the best hotel we ever stayed in. It has just right balance of luxury and eco chic. And it is almost brand new. The rooms are very well appointed. The ceilings are high, even though the rooms are relatively small. The bathroom area was “integrated” into the living space by the means of sliding doors. We stayed in room 1107, which had a king sized bed. We found air-conditioning to be unusually quiet and the mechanised blinds kept the room dark and the sunlight out. The bedside and the desk had a plethora of control buttons and all kinds of outlets.

The main attraction of the hotel seems to be the infinity pool overlooking the city surrounded with a jungle like park walk (or jogging track) on the fifth level. The wifi had consistently strong signal in the room.

The breakfast in Lime restaurant was top notch with executive chefs preparing your eggs (but only on Sundays). At night you can try the green tea white chocolate fondue fountain. We found the staff throughout hotel (with the exception of the pool) to be very attentive and plain friendly.

The hotel is only 300m away from the Raffles place MTR (subway) station, although taxi will probably be preferred going to and from the airport (approximately $20).

  • Stayed: April 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank E-Taimz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 19 August 2014

Dear ExistingAlternatives, thank you for taking the time to share your recent experience with us. I agree that the infinity pool, facilities and lush foliage on our wellness floor have done a wonderful job injecting a breath of fresh air into the city’s skyline. I am also pleased to know that you recognised the hotel's great location and that associates made you feel welcomed during your stay. It’s always rewarding to hear from our happy guests and we hope to remain your hotel of choice during your next visit. Gino

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Reviewed 18 August 2014

Just as the photo of web pages, very stylish with a lot of green. 1st, Impressed by the welcoming drink at arrival. As this was our family's 1st trip to overseas and to Singapore, we have asked so many things but the Consierge staffs are all very helpfull and kind, which made our stay very pleasant, we appreciate that very much. Room were also very stylish and reminded me a littele bit like Japanese nice hotel with a lot of wooden flame was used for its window etc, better to choose higher floor to get the nice view. Bed was also comfortable,and we had 2 rooms, we asked 1room with bath tub, which was very nice and relaxing.
I also liked the Pool. which is small but very nice with several Gazebo thing, which were certainly relaxing, though it couldnt avoid heavy rain.
We also enjoyed superb breakfast, so much variety and all in good condition, my son really loved its crispy hushed potatoes and waffles, I was amazed by the high awareness of each staff at the restaurant there,everything offered in a best timing, I really loved their hospitality minded high quality service. I would love to visit this Hotel in the near future!

Room Tip: You should ask for the higher floor, and if you need bath tub, you should ask for that in reservation.
  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Hiromi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 21 August 2014

Dear Hiromi A, we were indeed privileged to be a part of your family's first overseas vacation. I am very happy to read that you enjoyed a memorable hotel experience and it will be our pleasure to welcome you back to our hotel-in-a-garden the next time your travel plan brings you back to sunny Singapore. Gino

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Reviewed 17 August 2014

Stayed here for a 6 night break to see Singapore and catch up with local friends. Always love booking a room with Club access as it's always nice to come back and chill out after a hard day's sightseeing! The Orchid Club floor is great and one of the best I've visited.

Firstly, hotel is pretty new and certainly looks amazing with the sky gardens hanging over the street! Despite loving Club rooms, I hate taxis and this hotel is super close to the MRT so easy to get to. Reception were fine although nothing to write home about and always a queue. A friend staying in a separate room didn't get told about her Club room benefits whereas we did.

As others have said, the rooms are a little small but pretty stylish! Love the full-ish size Elemis bathroom amenities! All the food on the Club floor was really nice and cocktails were delicious! However, the best bit about the floor was the attentive service from the hosts. They were really friendly, remembered your name, up for a chat and always attentive!

Overall a really solid hotel although service outside the Club floor (reception, spa, gym etc) was a little average. Would definitely recommend.

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gino-PARKROYAL, General Manager at PARKROYAL on Pickering, responded to this reviewResponded 19 August 2014

Dear Robert C, thank you for recommending the hotel and acknowledging our efforts by sharing your review here. The ladies at the Club Lounge were thrilled to hear that they have left such a positive impression and it will be our pleasure to welcome you back for another memorable hotel experience sometime soon. Gino

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