We stayed at Parkroyal on Pickering for 4 nights recently. It is a great looking hotel, very modern rooms, great views and very good breakfast. Great location and a very green hotel with lots of plants. Pool was great, as the hotel was not busy at this time of year, the pool was a good enough size. Infinity pool and huts were very special.
Our only criticism was the staff. Most of the staff were really helpful. Although there were a few staff members who were not doing a good job. We had problems when we asked the desk and concierge staff to make a booking for us at a nearby restaurant. They forgot to book it for us and then spun a few stories as to the reason why, rather than simply just saying "sorry we forgot"
However, one staff member, Rolando, fixed this problem for us very quickly. He was a very nice person, very sincere and extremely helpful. He got a reservation for us at the restaurant and ensured we enjoyed the rest of our stay at Parkroyal. Even sent a complimentary bottle of French champagne to our room. Very nice thing for him to do.
- Official Description (provided by the hotel):
- PARKROYAL on Pickering offers guests a luxury business hotel conveniently located at the gateway to Singapore’s central business district, near Raffles Place. Enjoy close proximity to key cultural, shopping and entertainment attractions. And take advantage of our spa, fitness centre, jogging path and pool – all conveniently located on the same floor. ... more less
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- Also Known As:
- PARKROYAL On Pickering Singapore