Avoid. Bad service and no clue about customer care.
They also cheat. Requested no seasoning on fries, meat or anythings. They served with seasoning. So send back. They served again within 5 minutes after washing the food with water (?!), wiping sauce of the meat, and a very bad attempt wiping salt of the fries, but they insist they did not do that (remainder of sauce still on meat and corn was clearly just washed and mushy, salt still on fries).
Quality of what is served is average at best, even before abusing the food.
Also, I and my daughter was to meet my wife and her sister in front of Astons. But I lost my phone. So I went in to ask if I could call her (local call) and make very clear that we'd eat there. They say they don't have a phone. Then other customers came in. They were quickly to ignore me, point the others to a table and then asked me "what you want?". I repeated the question. "No, no phone here". And he walked away.
Luckily outside at the first passer by I asked the same thing, and of course no problem to make a call using their mobile phone. As we still wanted steak, we still went in, only to be disappointing by a lying server and below par quality of food.
I expected Astons would say: "Of course Sir. Maybe we don't have a desk phone but use this mobile. Sorry to hear you lost your wife and phone. We're happy you chose to meet and eat here.". But none of that.
I've eaten at other Astons often, but at this outlet they seem to cut corners. Probably because they assume all visitors there are tourists and one-time visitor. Too bad they damage the brand name for whole Singapore.
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