Since I was flying Singapore airlines I had the option of pre-booking the Free Singapore tour by calling the customer service. Had to call several times, but finally they issued the free tour voucher. At Changi Airport ,Jackie at the registration booth was very friendly and gave us clear instructions about filling out the immigration forms,directions to the baggage storage counter and where to meet for the tour.Carry on bags are not allowed on the tour so we had to store it at the left baggage counter for minimal charge
At the appointed time, Catherine our tour guide gave clear instruction as to how to clear immigration and to meet outside to board the tour bus.The tour bus was clean and comfortable.Catherine gave an amazing insight to the history and culture of Singapore.We had 2 short stops where we could walk around and take pictures.They are very strict about the timing and if you are late you will be left behind.
The tour is brief and it gives you a glimpse of the city.
I found Singaporeans very friendly and welcoming and the Airport is very beautiful.
I highly recommend taking the tour.
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