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“Good Chinatown Location”
4 of 5 bubbles Review of Dorsett Singapore

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Dorsett Singapore
Ranked #81 of 306 Hotels in Singapore
Glasgow
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good Chinatown Location”
4 of 5 bubbles Reviewed 15 October 2013

This recently opened hotel has a good location in Chinatown opposite Outram Park MRT station which offered easy access to other parts of Singapore. We were not really bothered about staying in the Orchard Road area so Chinatown offered good alternative with a nice range of bars, restaurants, and cafes to hand.

The room itself was compact but well designed and kitted out with a wonderfully comfy king sized bed - ideal when arriving at 1am from Changi. Reception was a breeze. Credit card was charged S$850 security for incidentals which seemed on the high side. The room cost was reasonable value for high priced Singapore.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weegietraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 28 October 2013
Dear Weegie Traveller

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that you had a delightful experience in our hotel.

Your review is much appreciated and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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839 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

We stayed for one night at the Dorsett and booked last minute online.
The hotel did not have a double room therefore we were upgraded to a deluxe room with a double bed which was very nice. The room was really modern and the bathroom was superb. The bed was amazingly comfortable! The front desk staff were fairly freindly and we were able to use the pool in the morning for a swim which was great.
The best thing about this hotel is that it's next to the Outram Park MRT which takes you all over the city and directly to the airport. Getting around Singapore is easy!

Room Tip: High floor overlooking the city would have the best views.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 28 October 2013
Dear Sian J

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that you had a delightful experience in our hotel.

Your review is much appreciated and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

The location could not be anymore convenient than it is! It is a few steps away from Outrram Park MRT station... it is the green line MRT that could take you to the airport for SD2!... It is a few minutes away from China town where all the good restaurants are :)

More positives:
1. The front desk staff are very attentive and friendly. They immediately acknowledge you as soon as you enter the premises.

2. The breakfast buffet has good selection and everything tastes good!

3. The rooms look great :) Although small, it was ergonomically designed for comfort.

The negative:
1. We booked a room with a balcony thinking that we can have a nice time there BUT it turns out that the balconies are MADE FOR SMOKERS IN MIND!!! Occupants to our left and right were smoking at the balcony!!!!!!!!!!!!!!!! And to think we paid a premium for that balcony!!! Worse, when we first entered our room, there were about 20 cigarette butts littered on the floor of our balcony, as such the very first whiff of air we got was all second hand smoke!!

I was very disappointed because they even made me sign a document that says I would be fined SD200 if I smoked in the room, but everyone else on the same floor as ours was smoking!!!

It was just a waste of money!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LGGarcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 28 October 2013
Dear LGGarcia

Greetings from Dorsett Singapore!

Thank you for posting your review of your stay with us. Please allow us to foremost extend our sincere apologies for the disappointment you felt over the balcony room, and unpleasant experience you encountered from the smoking.

Please accept our profound apologies for these areas that might not have met your expectations. We would like to take this opportunity to inform that we have since fixed on the issues highlighted and the areas of concern will be duly looked into by respective departments.

Please be assured that every effort is made to ensure minimal inconvenience to our guests during the stay. We truly appreciate your patience with us and the feedback given which will certainly assist us to constantly monitor and improve our standards and services.

Thank you once again and we look forward to another opportunity of welcoming you back to Dorsett Singapore in the future.

Warmest regards,
Team at Dorsett Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
154 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

We stayed here for one night at the beginning of September as a transit stop in Singapore. Price and location were a big factor with us booking the Dorset. An easy commute from the Airport via MRT found us underneath the hotel. The rooms as mentioned by others were on the smallish side but functional and comfortable. The pool area is well designed and easy to access. The location is terrific and a short walk finds you in the bustle of Chinatown. There are a few small restaurants adjacent to the hotel as well. It is surrounded by some of the old buildings of Singapore, rows of terrace houses added to the charm.
One criticism we had was that when we arrived the 3 people in reception would not look up to check us in. I imagine that as the hotel is new, they are also new, however, it is possibly something management need to address fairly quickly. We got the feeling there was a sense of dread that they had to speak with us!! We finally said "hullo we need to check in"...was really quite amusing but a welcome and smile would have been a much better way to start!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank helsie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 28 October 2013
Dear Helsie57

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that your overall experience has been delightful.

We truly appreciate your patience with us and the feedback given which will certainly assist us to constantly monitor and improve our standards and services.

Thank you once again for your review, and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

This was my 3rd trip to Singapore and I booked the room online. The room was very clean and comfortable , though it was a bit small. Having said that you definitely get your money's worth. The location was great and the staff were very helpful. The food was ok and the kitchen staff could have been a bit more efficient but other than that the hotel was quite nice. I would definitely go back .

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarah s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 28 October 2013
Dear Sarah S

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that your overall experience has been delightful.

Your review is much appreciated and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

This was our first trip to Singapore and when we booked via Booking.com the hotel wasn't finished , so it was with some trepidation that me and Mrs B rocked up to the lobby .
Should we have been worried ... Not at all . This is a little gem with great links to the local hot spots via the MRT . We were there for the F1 weekend and it was an ideal location .
The staff were pleasant and helpful and the hotel clean . There were negatives hence the rating of 4 but they are not worth moaning about . This hotel is definitely worth a punt if your budget cannot stretch to the likes of the Marina Bay .

Stayed September 2013, travelled as a couple
Helpful?
3 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 27 September 2013
Dear John B

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that both you and Mrs B had a delightful experience in our hotel.

Your review is much appreciated and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 22 September 2013

Right, straight off the bat. These rooms are not very big. I haven't stubbed my toe on a bed corner yet but there's 3 more days to go. Sorry to start with the negative but on the positive side, that's it.
I've been staying around the bay district since I started coming but am now sold on the lower cost option of the Dorsett. I love Chinatown and its eateries and cheap (reputable mostly) massage. And one mrt stop from my work at harbourfront is a plus.
Pool must be 33 yards and great for laps. Gym is functional. Breakfast as good as the expensive hotels.
Seriously great value

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 27 September 2013
Dear Stewart T

Greetings from Dorsett Singapore!

Thank you for sharing your review on your stay with us and we are pleased to note that your overall experience has been delightful.

Your review is much appreciated and we look forward to welcoming you back at Dorsett Singapore as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dorsett Singapore

Property: Dorsett Singapore
Address: 333 New Bridge Road, Singapore 088765, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Romantic Hotel in Singapore
#69 Business Hotel in Singapore
#74 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dorsett Singapore 4*
Number of rooms: 285
Official Description (provided by the hotel):
Where heritage meets modernity. Located conveniently above the transport hub of Outram Park MRT interchange station, Dorsett Singapore offers easy accessibility to the city’s commercial and tourist highlights such as the shopping paradise at Orchard Road and Marina Bay; entertainment empires like the Resorts World Sentosa and Universal Studios Singapore, and the financial hub in Central Business District. All modern guestrooms and loft rooms equipped with full amenities and are equipped with high-speed internet access. The hotel offers a variety of facilities including meeting spaces, a fitness centre and an outdoor swimming pool with Jacuzzi. On-site dining and neighbouring eateries provide guests exclusive lifestyle privileges. ... more   less 
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Dorsett Singapore

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