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“Excellent Location!”
Review of Dorsett Singapore

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Dorsett Singapore
Ranked #86 of 312 Hotels in Singapore
Hong Kong, China
Level 6 Contributor
133 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Excellent Location!”
Reviewed 7 April 2014

Stayed here for 10 days during my recent trip to Singapore. Hotel is conveniently located on top of Outram MRT station. Its central location makes it stand out from among the crowd. Rooms are of decent size compared to other hotels in Singapore. Overall, a value-for-month hotel!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Antony_Yiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 8 April 2014
Dear Antony_Yiu,

Greetings from Dorsett Singapore!

Thank you for your kind review on your recent stay with us. We are delighted to note that you have enjoyed the comfort as well as the convenience of our prime location.

Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards,
Team at Dorsett Singapore
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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885 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Bangkok, Thailand
Level 6 Contributor
88 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 5 April 2014 via mobile

Dorsett is, I think, a four star hotel, but has five star quality rooms, new (just celebrated 1 year) and modern, and is relatively quiet compared to big five star hotels. For this quality, one of the best value for its price with same category hotel in Singapore. It is located in a quiet location just next to Outram MRT station exit H, so very convenient to get to Orchard, and 5 mins. walk to bustling Chinatown. Reception is very friendly and professional, especially the Korean girl who even walked me to my car upon check out. There is a nice resto at the lobby, but i didn't try as I prefer the hawker centers nearby (Chinatown Complex, and Maxim's foodcourt). There is also a lap pool and gym, although you might not have the time to use it. I also like the high ceiling of the room, and modern design, although the toilet doors could be tricky (open style to room) if you have a companion. Wouldn't mind to stay here again.

Stayed March 2014, travelled solo
Helpful?
2 Thank Alex O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 7 April 2014
Dear Alex O,

Greetings from Dorsett Singapore!

Thank you for your kind review on your recent stay with us. We are delighted to note that you have enjoyed the hospitality and comfort as well as the convenience of our prime location.

Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 April 2014 via mobile

This hotel has a good location, 30 second walk to MRT. It is also a newer hotel. The reception/check in staff Jerry was excellent. He is friendly and try his best to accommodated our need. Stayed in deluxe king. The room is small but have high ceiling, so it makes the room comfortable.
Cons: the housekeeping staff need to pay attention. Dusty in the headboard bed area, also didn't not throw some garage in the room and did not put things back when they clean up the room. Eg: I use the kettle, ice bucket. They did not re organize it. They did not refill show cap.
If they can have there housekeeping team to do better, this will be an excellent hotel.
One more thing... It you have kids, please pay attention to the sliding doors in the washroom and closets. Watch their finger...

Stayed April 2014
Helpful?
Thank luveurope88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 7 April 2014
Dear luveurope88,

Greetings from Dorsett Singapore!

Thank you for taking time to share your experience with us. Your special mention of our service staff have been duly shared with the team. This will definitely continue to inspire all our staff in working towards ensuring the highest standards of service and hospitality at all times.

On the other hand, please allow us to foremost extend our sincere apologies for the disappointment you felt over the housekeeping standards. Rest assured that we have brought to the attention of the department with necessary actions taken for improvements.

Once again, thank you for your feedback which will help to constantly keep our standards in check as we work harder to deliver a better experience. We look forward to welcoming you back to Dorsett Singapore in the near future.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2014

Being a new hotel, the hotel was nice, clean and comfortable. The rooms are small but probably standard for Singapore. Our room did not have a bathtub, but we were fine with that. The hotel is conveniently located, with the Outram Park MRT station literally next door. We were able to catch the MRT from Changi Airport to the hotel during rush hour without too much hassle as it is on the same train line. Chinatown is a 5 minute walk away and there are plenty of restaurants and hawker stores to choose from. Can't comment about the breakfast in the hotel as we had some cheap and cheerful congee for breakfast at Maxwell food centre instead. The Wi-Fi in the hotel room was ok, not super fast. Service was ok - we asked for a bucket of ice on 2 separate occasions. The first time, a bucket of ice was delivered to our room promptly, the second time it never came. Overall a great stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelsyW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 2 April 2014
Dear MelsyW,

Greetings from Dorsett Singapore!

Thank you for your kind review on your recent stay with us. We are delighted to note that you have enjoyed the hospitality and comfort as well as the convenience through our prime location to meet your travel needs.

On the other hand, please allow us to foremost extend our sincere apologies for the disappointment you felt over the service.

Once again, thank you for your feedback which will help to constantly keep our standards in check as we work harder to deliver a better experience. We look forward to welcoming you back to Dorsett Singapore in the near future.


Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2014 via mobile

We spent 7 nights in this hotel and everything went well. Very good service (breakfast's waitress spoilt us every morning) central location (beside MRT station) wonderful breakfast... The only "but" is the size of the room, ok if you stay 1-2 nights, way too small for a week.

Stayed March 2014, travelled as a couple
Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 2 April 2014
Dear Jennifer W,

Greetings from Dorsett Singapore!

Thank you for your kind review and ratings on your recent stay with us. We are delighted to note that you have enjoyed the hospitality as well as our prime locality.

Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards
Team of Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lampang
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2014

we stayed at Dorsett for 3 nights and felt very happy about it. The location is right at MRT station and the hotel is very nice and clean. Another thing we love about this hotel is its pool so we got a chance to swim there twice during our stay. Love it a lot.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruang-s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 2 April 2014
Dear Ruang-s,

Greetings from Dorsett Singapore!

Thank you for your kind review and rating of “excellent” on your recent stay with us.
We are delighted to note that you have enjoyed the pool as well as our prime locality.

Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Friuli Venezia Giulia, Italy
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 March 2014

The Dorsett Singapore is a nice, modern hotel located within minutes of MRT. It is also a 5 minute walk to Chinatown, which has loads of restaurants and food hawkers (the best choices) and outdoor shopping stalls. The only downside was the location of the the bathroom in our room. It was right next to the bed and the bathroom door was frosted glass...not much privacy. Otherwise, everything else was fine.

Room Tip: We were upgraded to a room with a balcony upon check in and it was on the corner, which was nice and...
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brown4m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dorsettsingapore, Public Relations Manager at Dorsett Singapore, responded to this review, 2 April 2014
Dear Brown4m,

Greetings from Dorsett Singapore!

Thank you for your kind review on your recent stay with us. We are delighted to note that you have enjoyed the comfort as well as ease of convenience through our prime location.

Once again, thank you for choosing us as your preferred accommodation in Singapore and we look forward to welcoming you back as always.

Warmest regards,
Team at Dorsett Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dorsett Singapore

Property: Dorsett Singapore
Address: 333 New Bridge Road, Singapore 088765, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Romantic Hotel in Singapore
#69 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dorsett Singapore 4*
Number of rooms: 285
Official Description (provided by the hotel):
Where heritage meets modernity. Located conveniently above the transport hub of Outram Park MRT interchange station, Dorsett Singapore offers easy accessibility to the city’s commercial and tourist highlights such as the shopping paradise at Orchard Road and Marina Bay; entertainment empires like the Resorts World Sentosa and Universal Studios Singapore, and the financial hub in Central Business District. All modern guestrooms and loft rooms equipped with full amenities and are equipped with high-speed internet access. The hotel offers a variety of facilities including meeting spaces, a fitness centre and an outdoor swimming pool with Jacuzzi. On-site dining and neighbouring eateries provide guests exclusive lifestyle privileges. ... more   less 
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Dorsett Singapore

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