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Pan Pacific Serviced Suites Beach Road, Singapore
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Reviews (761)
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All reviewsarab streetwashing machinehaji laneliving roomrooftop poolservice suiteone bedroom apartmentthe breakfast areanicoll highway mrtthese apartmentspark royal hotelcorner suitesmall kitchenhome away from homedining tablesliding doorlong stay
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Reviewed 27 October 2013

Rooms are fantastic. Extremely well maintained. Great view from the rooms.
The rooms are very spacious as well.
The kitchen is very well equipped and also has a clothes washer & dryer.
Ideal place for a extended stay.

Although the place is not the most economical but it certainly has a great ambience.

The only flips were that the nearest MRT is atleast 10 mins walk and not easy to find cabs nearby. You have to ask the reception to call for cabs almost everytime & it means a few extra dollars.

The breakfast spread is quite good however the place is very small and can get crowded during the peak times.

  • Stayed: October 2013, travelled on business
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1  Thank AnuragShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_PPSSBR, General Manager at Pan Pacific Serviced Suites Beach Road, Singapore, responded to this reviewResponded 30 October 2013

Dear AnuragShah – Thank you for your valuable feedback. I’m very happy to hear that you enjoyed our serviced suites and that you had a comfortable stay.

During your next visit, you may wish to take the MRT from Nicoll Highway station, which is on the Circle Line and is only 5 mins walk away.

The team and I hope to welcome you again soon.

Regards
Andrew

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Reviewed 26 October 2013

We stayed here for three days during our anniversary. When chcking in there was a issue with the booking that was resolved the next day and we also got an upgrade to a premium room.

We got a room on the 19th floor with an amazing view on the Singapore flyer (thank you). The suite is very comfortable, clean and has all necessary and comfort stuff. Even an iPhone doc beside the bed, sound bar in the living room etc.

We found the hotel very good to stay at and I would see myself staying here over a longer period for a business trip.

Breakfast is good and the MRT is 8 minutes walk. Arab street is very close and even Marina Bay is not very far (25minutes).

I would certainly recommend this hotel to my friends.

Stayed: October 2013, travelled as a couple
1  Thank Walkha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_PPSSBR, General Manager at Pan Pacific Serviced Suites Beach Road, Singapore, responded to this reviewResponded 30 October 2013

Dear Walkha – Thank you for taking the time to share your feedback. It is an honour to hear that you chose to spend your anniversary at Pan Pacific Serviced Suites Beach Road. Your comments on our serviced suites are greatly appreciated. I apologise for the issue upon check-in, however I am pleased to know that it was resolved.

I hope that we’ll be able to provide you with another enjoyable stay experience at Pan Pacific Serviced Suites Beach Road in the near future.

Regards
Andrew

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Reviewed 21 October 2013

After having a poor experience in Bangkok, we arrived to this hotel with a little anxiety to see if we will be able to find what we were looking for. We are a family with a 2.5 years old. In summary, I enjoyed this hotel so much, would definitely stay again and recommend as well. Below are the notes:
1) It is a new hotel, everything is new, and every single detail is considered as a serviced apartment, so feels really like home. If you want to cook, you can definitely find utensils in the room. Looks very clean. and a bright room.
2) I wish it was close to Orchard but I think this is still ok, evening walk around the hotel is pleasant, there are some bars and restaurants right across the hotel. And everywhere is pretty close by taxi.
3) staff is very polite and helpful. We were able to late checkout at 2pm which was nice.
4) infinity pool was relaxing, and no one was using it although hotel was full! we liked it.
5) breakfast variety is poor and very asian style. could be improved.
6) there is a 7/11 and a mini market below the hotel so it helps for quick needs.
7) this is awkward but there was a terrible smell in the corridor where we were staying at, 10th floor. Luckily there was no smell in the room. Hotel may need to check that.
8) ı recommend this hotel especially if you have a kid and want to cook for her.
9) Dryer of the washing machine was not drying well.We didnt ask the hotel abput this as we stayed for 2 nights only.

  • Stayed: October 2013, travelled with family
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Thank imtravellingsoiexist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_PPSSBR, General Manager at Pan Pacific Serviced Suites Beach Road, Singapore, responded to this reviewResponded 22 October 2013

Dear Melozsum – Thank you very much for your detailed review and for recommending our serviced suites as an excellent place to stay. It is delightful to hear that you enjoyed your stay with us following your poor experience in Bangkok. When you are next in Bangkok, I strongly recommend Pan Pacific Serviced Suites Bangkok. It is a very nice property in a central location surrounded by many places to shop, eat and drink.

I have acknowledged your points of concern and I would like to let you know that the team is already looking into this.

Thanks again for your valuable feedback and I hope to welcome you again soon.

Regards
Andrew

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Reviewed 14 October 2013

We booked at the Pan Pacific Serviced Apartments in Singapore because we were there over a week at the end of a month-long trip in Asia. What a treat to have a washing machine! We also picked this place for the location. It is right across from Arab Street - which has a lot of nice small eateries and shopping. It is also easy to get taxis to many other places in Singapore.

The 1 bedroom apartment was a nice size. It had a full size refrigerator, a small cook top. That was nice for picking up a few things at the grocery and keeping them cold. We didn't ever cook while we were there.

It would have been nice if we had been given coffee for the room. We had complimentary coffee for arrival, but after that we had to go to the lounge to get the coffee. We tried to find the coffee type in the grocery, but couldn't. Purchasing it from the hotel was quite pricey.

It also would have been nice if they would have provided simple things like Paper Towels.

Breakfast was ok - nothing too fancy. Basic eggs, cereal, yogurt, and bread. Occasionally there would be sweet rolls.

Overall, we were happy with our stay - just a couple things would have made it excellent.

  • Stayed: September 2013, travelled as a couple
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Thank svsmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_PPSSBR, General Manager at Pan Pacific Serviced Suites Beach Road, Singapore, responded to this reviewResponded 22 October 2013

Dear svsmall – Thank you for taking the time to share your feedback. The convenience of staying in a serviced apartment when travelling really does make a big difference. I’m glad that you were able to relax in a more spacious apartment with a washing machine and kitchen towards the end of your trip.

I have taken note of your feedback and I hope that we will be able to welcome you back soon and provide you with an excellent stay experience.

Regards
Andrew

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Reviewed 14 October 2013

We stayed for a whole week in one a city facing suite on the 18th floor. The suite/apartment was very spacious and extremely well designed! Everything was very functional and full sized.

Is was actually possible to cook a full sized meal for two if you wanted. The induction cooker and the oven/microwave combi was very good. The fridge/freezer was really big and you could change the temperature of both units. The bedroom and bathroom were perfect and well designed. The ipod dock in the bedroom was cool.

Pool (the view !!) and Gym were fantastic. All the equipment in the gym was brand new and of good quality. The pool was just perfect and you had sun all day!
The staff was very helpfull and efficient at both the reception and the breakfast area. Breakfast was a bit to Asian but still very good.

Location is perfect. 5 minutes walk from Bugis MRT. Found it easier to take the bus (100 & 107) to CBD in the morning. It was much faster than the mrt via Bugis

Room Tip: The higher the better. City facing was perfect and not to noisy since the soundproofing is perfect.
  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Juannaujj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew_PPSSBR, General Manager at Pan Pacific Serviced Suites Beach Road, Singapore, responded to this reviewResponded 22 October 2013

Dear Juannauji – thank you for choosing to stay at Pan Pacific Serviced Suites Beach Road and for taking the time to share your feedback. Staying in a serviced apartment definitely has its benefits, and I’m glad that you were able to make the most of your stay.

I hope to welcome you back when you are next in Singapore.

Regards
Andrew

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