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“World class service, lots of character, in a perfect location”

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AMOY by Far East Hospitality
Ranked #3 of 312 Hotels in Singapore
Certificate of Excellence
Mumbai (Bombay), India
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“World class service, lots of character, in a perfect location”
Reviewed 19 August 2014

My girlfriend and I stayed at Amoy for 1 night in July of 2014. We were picked up in a new black Mercedes and dropped to the front door compliments of AMOY. We were blown away by the hospitality of the concierge and especially Jeremy for going above and beyond. Jeremy helped plan out our day in Singapore, offering recommendations for things to do, where to eat, and how to get around. He even made reservations at an exclusive restaurant for Chili Crabs! The room was not very big, but they used the space well (we never felt like it was too small). The rain shower and the soap/shampoo were heavenly. We had easy access to Chinatown, the MRT, and the Maxwell Hawker Center for food. Our breakfast in bed was tasty and not extraordinary. We will gladly return to AMOY!

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank bquittem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 22 August 2014
Dear bquittem

Thank you for taking time to share with us your stay experience.

It was our pleasure to look after you during your stay to ensure you got the best time in Singapore. Jeremy is one of our service stars who loves delighting our guests with his concierge knowledge and passion of service. Receiving your acknowledgement is the best motivation for him to do even more for our guest. I am glad that you loved the personal airport pick up as well as our room facilities. Please be assured that we will continue making further improvement on our products and services everyday to serve you better.

Thank you for choosing to stay with us. My team and I look forward to welcoming you back!

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Luxembourg
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

Fully agree with what many other reviewers have written: clean, comfortable and aesthetically decorated boutique hotel with an interesting history in a convenient location. The pick-up from the airport and warm greeting at the hotel after a 12-hour flight from Europe made it all the nicer. We were amazed to be offered our room already at 10am rather than having to wait till the afternoon. Most importantly, the hotel staff are among the very best I have ever has the pleasure to meet in my many and extensive travels. Sadly, I fell and fractured my wrist on our first day of holiday. It is is under difficult circumstances when you really notice the exceptional character of certain people and the exemplary way that certain businesses are managed. This hotel and staff are models to emulate. My warm thanks to the AMOY team for all your help and kindness and I hope to see you again in future travels.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank LuxTraveller215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 19 August 2014
Dear LuxTraveller215,

Thank you for taking time to share with us your stay experience on Tripadvisor.

Your review has brightened our day as we know you appreciated our service. It certainly was our pleasure to be of assistance during your difficult time when you needed us the most. This is what AMOY is all about; we are committed to deliver personalized service and warm hospitality. We care for our guests as much as we care for our family and friends. Your kind words will motivate us to do even better in making our guests stays memorable.

I am also glad that you liked our unique concept with interesting historical stories as well as our convenient location. It was saddened that you were not able to stay longer than expected and I do hope you will be back soon to explore Singapore longer next time.

Thank you for choosing to stay with us. I wish you a speedy recovery and we look forward to welcoming you back.

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venezia
2 reviews
Reviewed 18 August 2014

I travelled Malaysia and Singapore for ten days in aug 2014, and Amoy was absolutely the best Hotel i stayed in. The room are not so big but there's everything you need, cause they are all very nicely designed. The hotel position is great. 10 mins walk to Marina Bay and ten Minutes Walk to Chinatown. Five minutes to the closest subway station. Can't give any feedback 'bout the breakfast cause the restaurant was still closed due to works. Anyway just outside the Hotel there's a food court in a great pedestrian area where you can eat anything you want. Last, the hotel staff are so gentle and efficient! i would definitely stay here again.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank TdotG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 19 August 2014
Dear TdotG,

Thank you for taking time to share with us your stay experience on Tripadvisor.

It is always wonderful to receive great commendations on our product and service. I am very happy to hear that you had a great time and AMOY was the best hotel you have ever stayed in. AMOY is all about personalized service and unique experience. Your kind acknowledgement is very motivating for us to keep on improving to serve you even better the next time.

I am glad that you found our location convenient as well. The Telok Ayer MRT right across AMOY makes it even easier for our guest to travel around.

Thank you for choosing to stay with us. My team and I look forward to welcoming you back!

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2014 via mobile

Had a short stay here early August. Can only say service excellence is standard here from your welcome at Airport to departure . Excellent location and albeit rooms are slightly small is no big deal as quality is high. Highly recommend for couples for a short stopover.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Grant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 18 August 2014
Dear Grant D,

Thank you for taking time to share with us your stay experience.

It is our pleasure to know your stay was excellent from the moment you arrived until you departed. This is what we always aim for; to make every stay memorable by offering unique experience and personalized service. Your commendation is very motivating for our team to keep up their outstanding service standard while constantly improving to serve you better. I am also glad that you love our location too due to its easy access to many places.

Thank you for choosing to stay with us. My team and I look forward to welcoming you back!

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 August 2014

I booked a single through Agoda, and didn't realize the room would be the size of a walk in closet. I was woo-ed by the reviews and assumed everything would be great. The staff is excellent and moved me to a better single, which was still very small. The location of the hotel is very good, close to everything, however the hotel is not a place to relax in a single. There's no restaurant, deck or lounge - not to mention a place to chill out in your room. It's pricey, and I have known about the lack of space, I would have booked else where.

Room Tip: Maybe book a double.
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  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank suszoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 17 August 2014
Dear suszoe,

Thank you for taking time to share with us your stay experience.

While I am delighted to know you found our team excellent, I am sorry that we did not meet your expectation in term of stay experience. As all our rooms were converted from the existing historical shop houses; we had taken a lot of efforts to retain the heritage aspects of the building while combining it with a modern touch of our rooms. As such the room sizes are constrained by the original columns and beams of the shop houses. Hence, as much as we would love to have extended our room bigger, we were not able to. That is why we focused very much on the space design and the layout of the room to ensure the room is comfortable and well – equipped for our guests. In addition, we also focus very much on the quality of personalized service we deliver to our guests and I am glad our team did make your overall experience better.

Thank you for choosing to stay with us. I do hope you will us another chance to serve you again in the future.

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2014

Just a one night stay - but they did a great job. Great location, everything worked well, thoughtfully designed rooms and very smooth check in. Good value all around.
The hotel is currently refurbishing the restaurant, but we received an email before arrival telling us about this and how it would affect our stay - appreciated them being honest about this and, for our one night transit, it was no problem for us.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank bee_em_oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 16 August 2014
Dear bee_em_oh,

Thank you for taking time to share with us your stay experience.
I am very delighted to know your short stay was enjoyable. Our location is popular due to its easy access to many interesting places . We greatly appreciate your kind understanding regarding the restaurant refurbishment during your stay. At the same time, we are very excited to be able to serve you better with the opening of JIN restaurant in early October and hopefully to see you back after then.

Thank you for choosing to stay with us. My team and I look forward to welcoming you again.

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beccles, United Kingdom
Level 6 Contributor
217 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 8 August 2014

Booking a three-night stay at Amoy Hotel was probably one of the best travel decisions we have ever made. This small hotel is a real joy: the staff are fantastic, especially the excellent Jeremy and the lovely Patricia, and the attention to detail is second to none.

The hotel is perfectly located on the edge of Chinatown, with public transport links just across the street. However we found it easy to walk to virtually everywhere (with the exception of the Botanical Gardens, which are a taxi ride away) including the Gardens on the Bay and Lau Pa Sat, the legendary street food market. Maps and information on where to go and what to see are provided by the Reception team, and on one evening Jeremy even walked us to a restaurant he felt would suit us (which it did, perfectly).

The Amoy team make every guest feel valued and individual: the rooms (set over three floors and reached by a lift) are beautifully designed and furnished, with super-comfortable beds and crisp white bed linen. Everything for guests' comfort and convenience is provided, from slippers to bathroom scales, an iron and ironing board, a room safe, hairdryer etc (although note to hotel: the drawers are so full already, there is very little room for guests' belongings!). The air-conditioning is quiet and efficient, the complimentary mini-bar - containing beer and soft drinks - is replenished daily as are the nibbles to accompany the drinks, and every evening a hand-written note is delivered to each room wishing guests a good nights sleep. Quality toiletries are also replenished daily, but in addition to the usual shampoo, conditioner and shower gel, Amoy also provides toothbrushes, toothpaste, mouthwash and face cloths. At the time of our stay, the restaurant was under refurbishment, but breakfast was pre-ordered each evening and delivered to the room at a time of our choice the following morning.

Our onward flight was at midnight, but the Amoy team happily looked after our luggage after check-out time and even provided us with a courtesy room in which to shower and change in the evening, prior to transporting us to Changi Airport in the luxury limousine which they provided free of charge.

If you are the kind of traveller who expects massive glass-and-stainless-steel hotels with 24-hour gym facilities and an infinity pool, then please do not book the Amoy Hotel: it is not for you. But if you appreciate truly first-class service from a small but dedicated team, and you enjoy staying somewhere with character which reflects the atmosphere and culture of Singapore, then I unreservedly recommend you stay at Amoy Hotel - you will not be disappointed.

Room Tip: Our room overlooked the enclosed small precinct at the back of the hotel
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheNorfolkBroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tran Chau T, Manager at AMOY by Far East Hospitality, responded to this review, 16 August 2014
Dear TheNorfolkBroad,

Thank you for taking time to share with us your stay experience.

It is always wonderful to receive acknowledgement from our guests for our great service. This is what AMOY is about. We are committed to serve your with our utmost care and concern. Your comfort and well being are our most priorities and our friendly team members are more than happy to make your stay memorable. Jeremy and Patricia are thrilled to see their names being mentioned here. Your appreciation brightened up thier day and inspires them to do even better in their service.

I am glad to know that you loved our room facilities and the slew of benefits that come with the room package. We have specially selected them to meet your needs. I also noted your comment about our drawer and will see how we can re-organize the items to make more space for our guests.

Thank you for choosing to stay with us. My team and I look forward to welcoming you again.

"Every Journey is an Experience"
Warmest regards,
Trinh Tran Chau
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AMOY by Far East Hospitality

Property: AMOY by Far East Hospitality
Address: 76 Telok Ayer Street, Singapore 048464, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Airport Transportation
Hotel Style:
#3 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — AMOY by Far East Hospitality 4*
Number of rooms: 37
Official Description (provided by the hotel):
AMOY is the latest boutique addition to Far East Hospitality. Centrally located within Far East Square, a heritage conservation project in the heart of the Central Business District with a vibrant mix of eateries and retail shops, the exclusive 37-room hotel will bring you back to an era that is both historically and culturally rich and diverse. Come and awaken your senses at AMOY. ... more   less 
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Also Known As:
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