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Carlton City Hotel Singapore
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Reviews (1,622)
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All reviewstanjong pagarmrt stationmaxwell food centrerooftop barclub roomwalking distance to chinatownmodern hotelbusiness districtfree wifiminute walkwater pressureraffles placehawker centrebusiness tripmobile phoneexcellent hotelstayed here for nights
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Reviewed 8 June 2014

Stayed here for five nights. Was about a $20SGD cab ride from the Changi airport. Rooms were nice and pleasant. Check in was a breeze and staff were helpful as always. Close to MRT and cabs plentiful. Chinatown, food markets and a small shopping centre nearby. Would stay here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank faiiint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCityHotelSG, General Manager at Carlton City Hotel Singapore, responded to this reviewResponded 9 June 2014

Dear faiiint,

Further to your recent stay at Carlton City Hotel, thank you for taking the time to post a review. I’m pleased to read that check in was “a breeze”, you enjoyed your stay and found the hotel’s location convenient. We look forward to welcoming you back!

Kind regards,

Mark Bulmer
General Manager

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Reviewed 8 June 2014

A business hotel around the corner from Bugis, we only stayed here for a nights but it was a great base for us. I'd never been to Singapore before and being able to walk absolutely everywhere from where we stayed was fantastic. They let us check out late for our commenting flight and organised our transfers to the airport. The pool was a godsend.

  • Stayed: February 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Thank Crashlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We stayed two nights here a couple weeks ago. It was a good, no-frills business hotel (though I was there for leisure). The location couldn't be any better being just 2 minutes from the Tanjong Pagar MRT station! Just outside is an interesting culinary scene from Japanese ramen, to Korean restaurants, to boutique western spots, to classic hawker food, to any fast food you may crave. Although the rooms are small, they are nicely furnished and comfortable. The bathrooms are of a decent size with good water pressure in the shower! My one complaint on the room is the lack of TV channels. Only one movie channel (FOX movies) and a couple other entertainment channels, so for leisure travelers, this could be lacking. But then again, the hotel offers complimentary WiFi so you can also easily entertain yourself with Internet surfing, YouTube clips, etc. Service was decent enough but nothing spectacular. As for breakfast, it's fine if you need something before your morning meetings. However, everything looks better than it tastes. Walk down the street and get something else if you have the time. Overall though, I like the location, the rooms are good, and value is decent. I would stay here again.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this reviewResponded 9 June 2014

Dear travelaux,

We are happy to hear that the hotel's locale was very much to your satisfaction and look forward to welcoming you back again soon. Thank you for reviewing us!

Carlton City Hotel Singapore

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Reviewed 7 June 2014 via mobile

Located in heart of CBD, carlton city was our choice fr Its new and swanky design. Didnt dissapoint us. The rooms r pretty decent. Wish there ws some additional luggage space in closet though. The room service and housekeeping needs to get its act together. There were lot of confusion and flaws while dealing with them. The big let down was breakfast with minimal veg options. Despite these glitches, I wld stil recommend this property as it provides grt value at the price in a city where hotels tarifs r insane. The locality ws posh with 7/11 and a supermarket. The nearby colonial street hd it own charm with lot of korean pubs around. But if u r visiting frm india, not a single option in the vicinity. Back to the room...beds r superb...toilet perfect...views capture true cosmopolitan character of the city. Loved our stay bt nt sure will return nxt time.

Stayed: May 2014, travelled with family
Thank travel_div
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this reviewResponded 9 June 2014

Dear travel_div,

Thank you for the review. With regards to your dietary preference, the hotel does avail a vegetarian menu (at Plate restaurant as well as the in-room dining menu). Should you require any assistance at all, the "Carlton Touch" button can be dialed from the in-room telephone. We are happy to hear your stay was enjoyable and look forward to welcoming you back again soon!

Carlton City Hotel Singapore

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Reviewed 5 June 2014 via mobile

Carlton is a 2-min walk from Tanjong Pagar station and surrounded by lot of choices to eat such as Maxwell hawker, Chinatown, row of Korean restos, Mcdonald's and Burger King nearby. There is also a 24-hr grocery and 7-11 in front. The rooms are sophisticated and very well designed it makes you feel so relax and I love the tub and shower area! Wifi is very fast. Overall, this is a very good hotel and would not hesitate to book here again. Rooms for improvement are 1) there is no cartoon channel for kids 2) although housekeeping cleans the room everyday, it seems they do it very fast and not too much cleaning happens. There are still breadcrumbs left on the floor, and the shampoo and bathgel were not replaced 3) being a business hotel, it would help if they offer a self-service laundry machines. The laundry service they offer are way too expensive.

Stayed: June 2014
Thank Kristine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonCityHotelSG, Public Relations Manager at Carlton City Hotel Singapore, responded to this reviewResponded 9 June 2014

Dear Kristine V,

It is certainly great to hear that our guests find the hotel's locale and location very convenient. Thank you for the review! Do accept our apologies on the issues highlighted with housekeeping services. We will certainly share your feedback with the department. With regards to laundry services, the hotel's charges are aligned against industry rate charges for hotels within the same category. We hope to welcome you back to stay again soon!

Carlton City Hotel Singapore

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