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“Very new hotel!”

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Holiday Inn Express Singapore Orchard Road
Ranked #62 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 5 June 2014 via mobile

This is a fairly new hotel within walking distance to Clark Quay
and Chinatown. The rooms are a bit on the smaller but adequate for a short stay and for those who don't spend too much time in their room. The rooms are very tastefully decorated and the bed is comfortable.

Breakfast and wireless both included in the price.

The hotel is not cheap but offers a great value in expensive Singapore.

Stayed: June 2014, travelled on business
1  Thank Reslimpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

I am happy to learn from you review that you had a great stay in Singapore which I believe may have been with one of our sister properties recently opened at Clarke Quay as we are located on Orchard Road.
Please be assured that I shall pass on your comments to them.

Thank you for sharing your review and I hope you will chose to stay with us during your next stay in Singapore.

Kind Regards,

Najeeb Kurungottu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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678 - 684 of 985 reviews

Reviewed 3 June 2014 via mobile

I was on a business trip and stayed for 2 weeks at the hotel.
Pros:
1. One of the best located hotel right at orchard road.
2. Very good breakfast buffet
3. Neat n clean room
4. Good staff and has good knowledge of the tourist places to visit.
5. Very good WiFi facility

Cons:
1. No dine-in menu. They don't serve food except breakfast. If you need some food then you have to order it from outside with no room delivery service.
2. They have prerecorded channels and only 2-3 are in English which you can watch. Same movies keep on played every time. No HBO, star movies or any other channel.
3. Room was small with very basic facilities.
4. No swimming pool, gym, bar etc.

Overall price rates were very high as compared to facilities provided.

Stayed: May 2014, travelled on business
1  Thank Ankit T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

We appreciate you taking the time to post a review regarding your recent stay with us. I am glad that you had a satisfactory experience with us and that you particularly liked our Express Breakfast bar, the Hotel location, Wi-Fi services, cleanliness & above all the service of the team.

We are a select service Hotel aiming to offer our guests comfort & convenience at a great location and a great value price. I can assure you that our TV channels are not pre-recorded and any repetitions of telecast are purely subject to the discretion of the channel broaadcasting it. We value your suggestions to broaden our service offerings and we shall strongly consider incorporating some of them as and when feasible.

Thank you for choosing to stay with us at Holiday Inn Express Singapore Orchard Road. We look forward to welcoming you back to stay with us.

STAY SMART With us!

Best Regards,

Najeeb Kurungottu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014 via mobile

A busy business hotel with excellent location....a three minute walk from Orchard Road (Paragon). Clean, comfortable rooms with semi-transparent bathrooms ensuite, which took some getting used to. The breakfast buffet is adequate but nothing to write home about but best avoided as there are many interesting options nearby. The hotel is surrounded by construction sites but is not noisy within. Recommended for those looking for basic comfort and great location at reasonable prices.

Stayed: May 2014
Thank rathinroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

We are ever so happy that you enjoyed your recent stay with us. Thank you for embracing our brand hallmarks which is conceptualized around providing our guests with comfort & convenience at a great location and a great value price which includes Breakfast & WI-FI.

We appreciate you for taking the time to post your review regarding your experience with us as we always love to hear the feedback from our guests.

Thank you for choosing to stay with us. We look forward to welcome you back to stay with us.

STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I already stay in different hotels in singapore, but by far, this is my favorite.
Not so big and luxurious, but definitely it have all what you need. From free unlimited wifi to free breakfast. Breakfast in hotels at orchard are usually expensive. And holiday inn express give you free, and you can have take aways to. The breakfast maybe not as luxurious compared to the usual stars hotel, but it's complete & satisfying. My favorite is the hot chocolate dispenser with mug. And the nutella spread in mini package.
They don't have room service menu, but you can buy some fast food like fried rice at the lobby. And they accomodate deliveries from other restaurant.
They have vending machine that serves soft drink, snack, and cup noodles at 4th floor, but I wonder how other guest that stay in other floor can get here since you need your key card to access the lift to your room. The good point is, no overpriced minibar at rooms.
Have a coins laundry on the same floor to.
I will stay here again in my next trip to singapore

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lex2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

We are thrilled to read that we are by far your favorite Hotel in Singapore!
Thank you for posting your valuable feedback regarding your recent stay with us.

We aim to provide our guests a hassle-free experience with comfort, convenience, free bites & free bytes at a great location and at a great value price. We are delighted that our Holiday Inn Express concept appeals to you and that you enjoyed our Hotel offerings especially the Breakfast choices, our "Grab & Go" option, our 24-hours light menu options, our DIY facitlites & vending machines & value for money.

We hope to bring you and your family joy & satisfaction during all your future stays with us!


STAY SMART With us!

Best Regards,

Najeeb Kurungottu
General Manager

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Reviewed 27 May 2014

Stayed for 3 nights on business trip. Location very strategic. Just 5 min walking to orchard road shopping, mrt, dinner. Room suitable for max 2 person. If u have kids, not much space for them. Breakfast is complimentary. U can grab and go ( take away) if u are in a hurry.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank romy1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

I am so happy that you enjoyed your stay with us particularly our central & convenient location, Breakfast and our "Grab& Go" option.

Thank you for sharing your review on Tripadvisor. We look forward to welcome you back soon.

STAY SMART With us!

Best Regards,

Najeeb Kurungottu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014 via mobile

This hotel is fantastic ! The rooms are a great size you can sleep with the aircon of because the rooms don't get hot and stay cool. The shower has a great pressure and stays nice and warm. Bathroom is a good size and the room has everything you need a bar fridge,safe,tv. The rooms are also very clean and maintained to a high standard. The beds are very comfortable and good selection of pillows to suit everybody. The breakfast is very good always a large selection of local and western favourites as well as plenty of fruit,toast and cereal as well as a selection of juices,tea and coffee. The wifi is of a very high standard it connects automatically soon as walk in the doors of the hotel and is always very fast. Best of all the wifi and breakfast is free. The staff are the most nicest helpful people you could meet there knowledge of the area is fantastic. Also the position of this hotel is second to none. Stay here and you will not be disappointed! Can't wait to come back soon.

Stayed: May 2014, travelled with friends
1  Thank Texan4855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 25 May 2014

Dear Guest,

We are delighted to learn that you had a great stay with us and that we were able to impress you with the rooms, bedding, amenities, breakfast, Wi-Fi, location and most importantly the service of the team.

Your comments will definitely go a long way in motivating the team to achieve our goal which is to become a Great Hotel that our Guests Love !

We thank you for the fantastic review & for choosing to stay with Holiday Inn Express Singapore Orchard Road. We look forward to bringing you joy & satisfaction during all your future stays with us!

STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

Just amazing, this hotel has everything that you need to stay in Singapore and surprise, its not expensive. I stayed and family in this hotel and not only am surprise , but totally impressed with its perfection and cleanliness. We stayed in a lot of express hotels, but this one covers all you need. For a muslim like me, there is practically a big mosque opposite the hotel, and the biggest surprise to us there is a "SHATTAF" in every bathroom, wow that is customer care and need. Don't talk about location, it is perfect in orchard road, and don't forget free breakfast and really really friendly staff. Definitely, it is future comeback. Oh for airline emplyees, there is airline discount. Don't hesitate to book this hotel, I guarantee your satisfaction.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank princejeddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 25 May 2014

Dear Guest,

We appreciate you taking the time to post such an amazing review of our Hotel following your recent stay with us. We are pleased to note that you and your family had an enjoyable stay with us and that you were particularly impressed with the Hotel location, rooms, amenities, Breakfast, value for money and most importantly the service of our team.

We are also happy that you appreciate the Holiday Inn Express concept which is conceptualised around providing our guests with "Everything they need & nothing they don't"!

Thank you for choosing to stay with Holiday Inn Express Singapore Orchard Road and we look forward to bringing you joy & satisfaction during all your future stays with us!

STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Singapore Orchard Road

Address: 20 Bideford Road, Singapore 229921, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #62 of 319 Hotels in Singapore
Price Range: £112 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Singapore Orchard Road 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
An award-winning green hotel in the heart of Orchard Road, Holiday Inn Express Singapore Orchard Road is the smart choice for travellers looking to enjoy the best location at the best value. Minutes from the city's major dining, retail and entertainment options, the hotel is adjacent to the flagship Apple Store and Masjid Al-Falah; and a 5-minute walk to the Singapore Visitor’s Centre, Paragon, 313@somerset, Ngee Ann City, Ion Orchard, Mount Elizabeth Hospital, and Paragon Medical. Somerset and Orchard MRT Stations are within a short walk, providing convenient access to the Central Business District and attractions such as Marina Bay, Gardens by the Bay, Universal Studios, and Chinatown. Amenities and facilities cover everything a traveller needs: Free Express Start Breakfast or a Grab and Go option, free and fast Wi-Fi, Handy Phones, 24-hour Fitness Centre, and beverages and light meals available round-the-clock from the Great Room. ... more   less 
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Also Known As:
Holiday Inn Express Singapore Orchard Road

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