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“Great location”

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Holiday Inn Express Singapore Orchard Road
Ranked #62 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 18 June 2014

This hotel is in the heart of Orchard Road convenient to the train station and all the malls. You are within 15 mins to all locations by cab. Breakfast n wifi are included which is a big savings in itself.
It's a no frills hotel. Courteous staff.

  • Stayed: June 2014, travelled with friends
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1  Thank rashuben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 19 June 2014

Dear Guest

Thank you for the feedback following your recent stay at Holiday Inn Express Singapore Orchard Road.

I'm really pleased that you enjoyed a great stay at the hotel. My team and I hope to welcome you back again soon.


STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

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627 - 633 of 936 reviews

Reviewed 17 June 2014

Hotel is located very close to Orchard road. I stayed over the weekend. Hotel look brand new and very clean. i arrived the hotel early and i was given the room straight away, no waiting, very impressed. Staff seems to be very helpful when i asked directions. very interesting design glass doors for the toilet also loved free breakfast. I would definitely recommend this hotel.

Room Tip: Always choose the top floors facing to orchard road. try to avoid room close to elevators.
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  • Stayed: June 2014, travelled solo
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1  Thank allure1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 18 June 2014

Dear Guest,

We appreciate you taking the time to post a review regarding your recent stay with us. I am glad that you had a satisfactory experience with us and that you particularly liked the Hotel location, design, cleanliness, our Express Breakfast bar & above all the service of the team.

I am happy that we could provide you an early check-in and save you the trouble of having to wait.

Thank you for choosing to stay with us at Holiday Inn Express Singapore Orchard Road & for recommending us. We look forward to welcoming you back to stay with us.

STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We stumbled upon the Holiday Inn Express quite by chance and what luck! we enjoyed every minute of our stay.

We arrived quite early in the day and was pleased to note that our room was available and we were allowed to check in immediately. The premises are located smack bang in the midst of a myriad of malls on Orchard - literally 3 minutes from Paragon. The last time we were in Singapore we stayed at the Grand Central and we liked the area so much that we wanted to stay on Orchard yet again. The Orchard and Somerset MRTs are only a 5 minute walk away while taxis also routinely available. The hotel staff were pleasant and helpful when we asked them to locate several places on interest on our tourist map and also helped us transfer some gifts to a friend who collected them at the reception.

The breakfast is filling and satisfactory and you can always grab a bite at the restaurants and food courts located in the malls close by. The rooms were bright and cheery and quite spacious and kept very clean. The free wi-fi was a welcome addition.

Unfortunately we couldnt enjoy the swimming pool since we were busy hitting the town the entire time! We felt that this is a no-frills hotel since there was no room service etc. and it's ideal for couples or business trips. Would highly recomment this hotel and would definitely stay there next time we visit Singapore.

Room Tip: Stayed on the 10th floor - might be easier to stay on a lower floor since there are only 2 elevators...
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  • Stayed: June 2014, travelled as a couple
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2  Thank E C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 18 June 2014

Dear Guest,

We are delighted to read from your review that you and your partner enjoyed your stay with us especially the clean rooms, great location, our Express Breakfast Bar and our free unlimited Wi-Fi services. We are glad we could check you in to your room early, as soon as you arrived and save you the trouble of having to wait after your travel.

Thank you sharing your valuable feedback and for your appreciative comments regarding the service of the team.

We hope to continue to be your choice of Hotel during all your future visits to Singapore.

STAY SMART With us !

Kind Regards,

Najeeb Kurungottu
General Manager

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Reviewed 16 June 2014

This hotel is brilliant and well worth considering. The plus is its location, one small lane way back from the middle of Orchard Road, and a 5 minute stroll to the MRT trains or buses, the super helpful friendly staff and the fantastic rooms. The hotel is spotless, new and fresh. The room sizes are adequate and contain all you need in a hotel room. The bathrooms are well designed with enormous space in the shower. The wifi is quick and uninterrupted. The hotel is quiet, the breakfast is adequate with options and is constantly replenished. The breakfast room offers seating variety for your taste and is bright and cheery. The beds in the rooms are brilliant and the options of soft or firm pillows is a nice touch.
Given my choice, we stayed in 3 hotels in Singapore, this one worried me that it was only 3 star. Do not miss this hotel. It is better than the 4 star hotels we stayed in.

Room Tip: No pool in his hotel so might be an issue if you want a swim.
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  • Stayed: May 2014, travelled as a couple
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5  Thank ScottishPiper54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 18 June 2014

Dear Guest,

Thank you for posting such an amazing review following your recent experience with us ! It was heart-warming to know that you loved all aspects of your stay including the Hotel location, rooms, design, decor, ambiance, our Express Breakfast Bar, our "soft & firm" pillow options, value for money and last but not the least the service of our team.

It is review from our guests that help us to stay motivated to keep delivering our best.

Thank you for choosing to stay with us. We look forward to bring you and your partner joy & satisfaction during all your future stays with us.

STAY SMART With us !

Best Regards,

Najeeb Kurungottu
General Manager

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Reviewed 12 June 2014

I stumble upon this hotel by accident. As it turns out, this hotel was fairly new. No wonder i never realized it exist in the first place.

I went with my brother, and the room was more than what i expected from the price. It was spacious, bright, and most of all, gotta love the location.Every basic amenities was accounted for: hot water kettle (complete with tea+coffee), bathrobe, bathroom amenities, soap+shampoo, inroom safe, working desk+lamp, Flat Screen TV, iPod Dock

So in general:

PROS
- VERY strategic location (few minutes walk to Orchard best spot to shop and MRT!)
- Helpful and attentive staff
- Amenities (a lot of express hotel don't have these!)
- Fairly new facilities (asked the staff, the hotel had only been around for a year or so)
- Free WiFi
- Good breakfast for the price (Cereal, Fruits, Bakery, Sausages, Rice, Etc)
- Comfortable bed with 2 pillow choices (soft and hard)

CONS
- I stayed on the room right behind the elevator, the sound from the elevator working was quite disturbing
- The A/C was weird. I can't set the temperature nor the fan function, because whenever i do so, it changes back automatically. Weird
- The Shower door was not exactly leak proof, so the toilet got run down with water if not closed perfectly.
- I could use more TV channel honestly

But overall, for the service given with the nice price tag, i'll come back here for sure

Room Tip: Stay away from the room behind the elevator, it's noisy!
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  • Stayed: June 2014, travelled with family
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3  Thank pokcay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 18 June 2014

Dear Guest,

We love to hear from all our guests and it is valuable feedback such as yours that help us to improve our services and achieve our goal which is the satisfaction of our guests.

Thank you for your appreciative comments regarding the Hotel location, our Express Breakfast Bar, Wi-Fi, our selection of "soft & form" pillows, value for money and most importantly the service of the staff. We assure you that we will look into your suggestions and consider taking them on-board to help us to deliver what our guests expect from us.

Thank you for choosing to stay with us and we hope to welcome you back again.

Best Regards,

Najeeb Kurungottu
General Manager

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Reviewed 7 June 2014

This is one of the two new HIE hotels in Singapore, both with mediocre service. I'm guessing they're both under the same management, which needs to improve its HR capacity. This one has decent rooms and a strategic location near Orchard Road, but its lack of a gym and a guest printer (to go along with the guest computers) makes it unsuitable for the modern traveler. The management could and should install a guest printer in the lobby, and there's plenty of unused space on the fourth floor rooftop area for a gym and even a sauna. Those two simple additions would make this hotel a suitable option. Service was unremarkable, with the notable exception of the door/security staff that were always doing a commendable job securing taxis for guests. Despite the difficult location (for taxis), we never had to wait more than a few minutes thanks to the pro-active and hard-working door/security staff.

  • Stayed: May 2014, travelled on business
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1  Thank Darin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

We are a select service Hotel aiming to offer all our guests with comfort, convenience & great location at a great value price.

Thank you for sharing your valuable suggestions & feedback and for highlighting the commendable service of our security team. We love to hear from all our guests regarding their experience with us, both the positive & negative aspects so that we can continue to deliver what we are good at & improve in areas where we lack.

You may be pleased to note that following our evaluation of feedback from our guests, we are seriously considering to add a Gymnasium to our offerings.

Please be assured that our Reception Team would be more than happy to help our guests with any print out requests.

We certainly look forward to welcome you through our doors again!

Kind Regards,

Najeeb Kurungottu

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Reviewed 6 June 2014

I was on a Business cum shopping trip and stayed 3 nights. I almost booked Madarin Orchard where the conference was held but noticing the Holiday Inn thought of trying it as I have had positive experiecnes in both HK and Thailand. They did not dissapoint. I came in quite early and was given a room immediately which helped a lot as I had a bad flight. The rooms were cosy - which I prefer when I travel alone (being female- a cosy room make me feel safer!). The only thing I did not like was the wiered Shower Gel/ Shampoo dispenser!! Luckily enough shops around to go and buy a shower gel and shampoo as could not get myself to use this. HK also has the same issue but in Thailand they have the little showergel and shampoo bottles separately. Do hope they follow Thailand. Fantastic Shopping location. Stones throw from Paragon. Enough places to go and have lunch and dinner. Very good pleasant staff.
Loved the free unlimited wifi and was even able to skype home using that. Definitely will be back!!

  • Stayed: May 2014, travelled on business
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2  Thank Yasmin173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Najeeb_Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road, responded to this reviewResponded 8 June 2014

Dear Guest,

We are delighted to read from your review that you enjoyed your stay with us especially the cosy rooms, great location and our free unlimited Wi-Fi services. We are glad we could check you in to your room early, as soon as you arrived and save you the trouble of having to wait after your travel.

Thank you sharing your valuable feedback & suggestions which will help us to modify our offerings to better suit our guests.

We hope to continue to be your choice of Hotel during all your future visits to Singapore.

STAY SMART With us !

Kind Regards,

Najeeb Kurungottu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Singapore Orchard Road

Address: 20 Bideford Road, Singapore 229921, Singapore
Phone Number:
Region: Singapore > Singapore > Orchard Road
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #62 of 317 Hotels in Singapore
Price Range: £118 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Singapore Orchard Road 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
The new Holiday Inn Express Singapore Orchard Road located in the heart of the shopping district, features modern, air-conditioned rooms with free Wi-Fi. Guests enjoy a daily free breakfast and convenience of its location.Located between Somerset and Orchard MRT Subway Stations, the hotel is a 3-minute walk to Paragon and The Heeren Shopping Malls. Takashimaya and ION Orchard malls are less than a 10-minute walk away. ... more   less 
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