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Julio Matos

Wonderful place

5.0 of 5 bubblesReviewed 4 Sept 2019via mobile
Expensive but really amazing, everything it was really good, near of everything, clean and luxury place, amazing pool, and the breakfast.... amazing, a lot of different choices and the best until now.
Date of stay: August 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review
Responded 4 Sept 2019
Thank you for sharing your feedback following the recent stay. We are delighted to hear that you have enjoyed your stay with us; particularly the convenient location, clean and spacious room, infinity pool on Level 35, as well as your dining experience at breakfast. We certainly look forward to welcoming you back to The Westin Singapore for another wonderful stay again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,295)
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Reviewed 2 September 2019 via mobile

I was in town for a conference over 7 days. Not used to the heat and humidity of Singapore, I was so happy to be able to return to a very comfortable and spacious room each night. I definitely will return.

Date of stay: June 2019
Trip type: Travelled on business
2  Thank alexbeach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this reviewResponded 2 September 2019

Thank you for sharing your feedback and we are delighted to hear that you have enjoyed your stay with us. Guest satisfaction is our top priority and we endeavor to ensure that our guests leave feeling better than when they arrived. We certainly look forward to welcoming you back to The Westin Singapore when your travels bring you back to this sunny island again!

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Reviewed 1 September 2019 via mobile

We decided to stay at The Westin Singapore, and we made the right choice. The hotel is near the Downtown Station of the MRT. It is close to restaurants, bars, and coffee shops. It is quite on the weekend. The room was well appointed, with a fast internet.

Date of stay: September 2019
Trip type: Travelled with family
2  Thank Michael R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this reviewResponded 2 September 2019

Thank you for choosing to stay with us and we are delighted to hear that you have enjoyed your stay. Indeed, our hotel is conveniently located within the financial district, next to the Downtown MRT Station, enjoys close proximity to places of interest nearby, as well as surrounded by many food & beverage dining options. We certainly look forward to welcoming you back to The Westin Singapore for another rejuvenating stay again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2019

I am writing this feedback to compliment your hotel staff for their excellent service.

Special thanks to your team at front desk and also Cora’s team at Concierge for making it such a comfortable stay at your hotel.

I stayed at the Westin Singapore for many nights during my two months business trip. I was attended with warmth and care. My need was catered with perfection, making me feel so important.

Again, I want to compliment your entire staff for being so professional, friendly and helpful. They have been very impressive in their service.

Thank you for remembering my name. I shall be back (soon)! :)

GQ

Room tip: City view, away from lift, kings size bed, bath tub with the city view.
Date of stay: July 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank gqrzn-au
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this reviewResponded 26 August 2019

We truly appreciate your feedback and are delighted to hear that the level of service provided by the team had exceeded your expectations and that you have enjoyed your overall stay experience with us. Guest satisfaction is of utmost importance to us and we pride ourselves on delivering a seamless stay experience for our guests. We certainly look forward to welcoming you back and thank you for choosing The Westin Singapore as your preferred choice of accommodation!

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Reviewed 24 August 2019

We spent 4 nights here and enjoyed the experience. We had a Club room which was good, had access to the Club Lounge every night, which had good food and drinks. Only thing missing was STEAMED RICE. They served wonderful curries, but no rice to soak up the sauce.
The rooms are large, views of the city OK. Did get a loo with a view tho, which was great.
Easy walk to Marina Bay and Raffles.

Date of stay: June 2019
    • Value
    • Rooms
    • Service
2  Thank slwityk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this reviewResponded 26 August 2019

Thank you for sharing your feedback. We are delighted to hear that you have enjoyed your stay with us; particularly our spacious rooms, as well as your experience at the Westin Executive Club Lounge. Indeed, our hotel is conveniently located within the financial district and walking distance to the Marina Bay Area and places of interest nearby. We certainly look forward to welcoming you back to The Westin Singapore for another rejuvenating stay again in the near future!

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Reviewed 20 August 2019

modern
nice views
running class a great idea
great rooms but can be loud outside.
some guy was passed out in the lobby when we were there at midnight, and the concierge was trying to tell their partner in the room opposite us about the issue, but they didnt speak english and it was around 1am, the discussion went on for ages, kept us up. doors slamming etc.
great bathroom
good staff, but they seemed under staffed often, waiting for a long time to order a drink at the bar, almost left.
waiting a long time to get someone to order coffee, clear tables at breakfast.
expensive, but thats singapore.

lift system annoying, have to catch 2 lifts to get to room as lobby is on floor 32 I think

if its not a business day, the surrounding area is completely dead.
nothing happening at all, nothing open.

overall very nice but only for business I think.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank 934travisb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this reviewResponded 21 August 2019

Thank you for taking the time to share your feedback with us following your recent stay. We sincerely apologized for any inconvenience caused and for any shortfall in service due to the extremely busy period. As for our hotel location, it is really ideal for guests travelling on business or leisure as we are not only located within the financial district, the Downtown MRT Station is just 5 minutes away and you can easily walk to nearby places of interest. Nevertheless, we are delighted to hear that you had enjoyed your overall stay experience with us and we certainly look forward to welcoming you back to The Westin Singapore again when your travels bring you to this sunny island in the near future!

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