We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great for families”
Review of Somerset Bencoolen

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Somerset Bencoolen
Ranked #123 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 18 November 2013

This is a well located serviced apartment with excellent and friendly service. We stayed with two small children - services for them include a child friendly pool, outdoors play area and toy room. There is a brand new Cold Storage supermarket in the PoMo mall behind the hotel, and it is an easy two minute walk from the MRT and buses. Within four blocks there is a wide range of well priced eateries and food courts, with lots of dining options, including Serangoon Road if you feel like Indian food! The breakfast every day was varied and perfectly adequate. The room servcicing was very good - the housekeepers were very creative in the way they displayed our kids toys for them every day!The MRT construction outside is noisy but if you have a room at the back, or higher up, you dont hear it at all. Taxis are directed into the onsite carpark, and it is no trouble. Very close to cultural attractions including the National Museum and the Singapore Art Museum, and a short walk to Raffles Hotel and Orchard Road if you feel like braving the heat... The front desk staff were always helpful, including arranging a tour to Malaysia legoland, and airport transfers. I would stay there again.

Room Tip: at the back, higher up
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PsmithOfThePsmiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rashidahmad, Manager at Somerset Bencoolen, responded to this reviewResponded 20 November 2013

Dear PsmithOfThePsmiths,

Thank you for taking the time to leave us this positive review about Somerset Bencoolen.
We are absolutely thrilled to know that you and your family had enjoyed our apartment facilities and services. Indeed, due to our excellent location with easy access to surrounding lifestyle options and transport modes, Somerset Bencoolen has always been very popular with families.

We are very grateful that we have had this opportunity to host you and your family during your vacation in Singapore. Looking forward to the pleasure of welcoming you again at Somerset Bencoolen.

Warmest regards,
Abdul Rashid
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (259)
Traveller rating
Traveller type
Time of year
Language
  • More languages

167 - 173 of 259 reviews

Reviewed 16 November 2013

I stayed here for 2 months, service is good haven't had a single issue, staff are very pleasing and polite. Most importantly it is located in close proximity to your daily needs like Mrt station, bus stop , 711 store hotels, bugis street, orchard street are all walkable distance. It was a very enjoyable stay.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ashenoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rashidahmad, Manager at Somerset Bencoolen, responded to this reviewResponded 20 November 2013

Dear Ashenoy,

Thank you for taking the time in sharing your experience about Somerset Bencoolen.
We are heartened to know that you had a peaceful stay with us despite the challenges of MRT station construction works. Indeed, due to our excellent location with easy access to surrounding lifestyle and transport modes. Somerset Bencoolen has always been popular for business travel, holiday, extended stay or relocation.

We are very grateful that we have had the opportunity to host you during your 2 month stay in Singapore. Looking forward to welcome you again at Somerset Bencoolen.

Warmest regards,
Abdul Rashid
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013 via mobile

Stayed here for a week with family. Had a 2 bedroom apartment on the 12th floor.
There is an MRT station being built out the front so be prepared for noise but don't let it deter you. We didn't hear a thing from our room so it didn't bother us at all.
Basic Breakfast was included which was fine.
The customer service was excellent.
It was close to the MRT station so we had no difficulty getting around.
Overall I was happy with our hotel choice and would stay there again .

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank austraveldr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rashidahmad, Manager at Somerset Bencoolen, responded to this reviewResponded 20 November 2013

Dear Austraveldr,

Thank you for taking the time in sharing your experience about Somerset Bencoolen.
We are very glad that you and your family had enjoyed your stay with us despite the challenges of MRT station works. Indeed, due to our excellent location with easy access to surrounding lifestyle options and transport modes, Somerset Bencoolen has always been very popular with families.

We are very grateful that we have had the opportunity to host you and your family during your stay in Singapore. Looking forward to welcome you and your family again at Somerset Bencoolen soon.

Warmest regards,
Abdul Rashid
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2013

Somerset Bencoolen is very conveniently located between 2 MRT. Our stay have been pleasant. Although there are some inconvenience with the current construction of the new Bencoolen MRT, such as the taxi needs to go to level 2 carpark to drop us off at the hotel rather than the front of the hotel. However, we did not hear any of the construction noises probably because we are staying on the 11th floor. All staff are courteous and helpful. Only downside is that the bathroom needs a bit of maintenance and cleaning as we saw mould on the corner of the bath/shower. The continental breakfast provided was a bit lacking, would be good to have congee everyday and sausages. Soup and chickpeas in tomato sauce are not good substitutes. Hope to stay here again in Feb 2014, but would be good if price of a 1 bedroom apartment could be reduced a bit especially with the inconvenience of the new MRT construction. Prefers the 1 bedroom apartment to have king size bed rather than queen size bed.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sally_Ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rashidahmad, Manager at Somerset Bencoolen, responded to this reviewResponded 25 October 2013

Dear Ms Sally Ng,
It was a great pleasure having you to stay with us at Somerset Bencoolen Singapore.
Thank you for taking your precious time in sharing your feedback about your stay experience.

We are glad to know that the construction noise did not affect your comfort during your stay. We hope our double glaze windows may have help to mitigate the noise level.

I appreciate your comments & recommendations on our housekeeping services and our breakfast menu which I will work with my team for improvements.

Once again, thank you for staying with us and we look forward to welcoming you again in the near future.

Yours sincerely,
Abdul Rashid
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

We stayed here for 12 days and can't fault the service and cleanliness. Yes there is building work going on outside but we never heard any of it. Laundry facilities on 5th floor were easy to use and washing powder was provided in the room. Breakfast was interesting some days. We mistook the chickpeas in tomato sauce for baked beans. Will definitely book there again when we go back.

Stayed: September 2013
Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rashidahmad, Manager at Somerset Bencoolen, responded to this reviewResponded 25 October 2013

Dear Mr Colin,
It was a great pleasure having you to stay with us at Somerset Bencoolen Singapore.
Thank you for taking your precious time in sharing your feedback about your stay experience.
Your kind understanding on the construction activities is very much appreciated. We hope our double glaze windows may have mitigate the noise level.

Once again, thank you for staying with us and we look forward to welcoming you again in the near future.

Yours sincerely,
Abdul Rashid
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013 via mobile

Stayed here for 3 nights during the F1.
Good location, close to MRT stations but also there is lots within walking distance, including a 24 hour food court only a 3 minute walk away. There is building work at present until 2017 constructing a new MRT station, but this really hasn't caused a problem for us. The apartment is minimal space wise, but has everything you could need.
Friendly staff and clean room, with breakfast included, which was a bonus as we didn't realise it was included. The only critisasam I would have, is lack of seating in the breakfast areas, more tables and chairs on the terrace are desperately needed, as many people stood eating breakfast.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Miss Moffat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

it is a fairly decent apartment based hotel, their breakfast is an extremely limited spread and we were disappointed in it. The facilities however are fairly good and if you are travelling with children they have a small play area and also pool and common jacuzzi facility

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Rghosh76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
The Quays
Somerset Liang Court Singapore
Park Hotel Alexandra
#60 of 317 in Singapore
1,113 reviews
Ascott Orchard Singapore
#85 of 317 in Singapore
143 reviews
Show Prices
Show Prices
Show Prices
Citadines Fusionopolis Singapore
#210 of 317 in Singapore
23 reviews
Show Prices
Show Prices
Show Prices

Been to Somerset Bencoolen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Bencoolen

Address: No. 51 Bencoolen Street Bencoolen Residences, Singapore 189630, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#48 Family Hotel in Singapore
#64 Business Hotel in Singapore
#70 Romantic Hotel in Singapore
#99 Luxury Hotel in Singapore
Price Range: £111 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Official Description (provided by the hotel):
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Ctrip TA, TripOnline SA, 5viajes2012 S.L., Ebookers, Evoline ltd, HotelsClick, HotelQuickly and Cancelon so you can book your Somerset Bencoolen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Bencoolen Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing