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Holiday Inn Express Singapore Clarke Quay
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Reviews (2,205)
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All reviewsrooftop poolclarke quayrooms are smalldiy laundryhi expressminute walkwalking distance to chinatownmodern hotelshort stayfree breakfastthe breakfast areanoodlesbars and restaurantsnight lifestayed here for nightsmrt stationsbreakfast spread
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Reviewed 13 May 2014

Well located around 10 minutes walking distance from Clarke Quay/MRT. Best way to Clarke Quay is to walk down Merchant Road then cross the foot bridge which leads directly on to the river dining area. Smallish rooms with tall ceilings so doesn't feel small. Ideal for two people.

  • Stayed: April 2014, travelled as a couple
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Thank Spiros K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeClarkeQuay, General Manager at Holiday Inn Express Singapore Clarke Quay, responded to this reviewResponded 14 May 2014

Dear Spiro K

Thank you for your review and for staying with us. We loved your top tip on how to get to Clarke Quay MRT thank you for sharing this.

Delighted you enjoyed the rooms at the Hotel and look forward to welcoming you back soon.

Best Regards

Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

Stayed in the Holiday Inn Express Singapore Clarke Quay hotel for three nights last month and feel that this new hotel is a good choice for short stays. Do not be disguised by the word Express which relates more to its simplicity than price advantage. But with its proximity to the Clark Quay MRT station (at most ten minutes walk but for me it's five), and all the Clark quay restaurants, pubs and shopping close by along the Singapore river, while at the same time sitting on a quiet street Magazine Road, it gives one a serene getaway with all the conveniences. The room size is not big but comfortable and adequately furnished with a nice shower stall. Breakfast was included in my room rate but that is the express style which means do not expect an opulent selection on the buffet table, and there is no proper restaurant service nor other bells and whistles on site. Staff are generally amicable and willing to help. There is a glass walled lap pool and gym equipment on the roof top where one can work out or get some sun tan but if you are planning to take a dip in the pool, please be reminded to wear your flip flop or slippers to protect your feet as the roof top tiles could easily burn your feet even if you only have to walk a short distance especially around noon time. All in all, it's a place that's worth returning!

  • Stayed: April 2014, travelled solo
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1  Thank Ricky Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeClarkeQuay, General Manager at Holiday Inn Express Singapore Clarke Quay, responded to this reviewResponded 13 May 2014

Dear Ricky Y

Thank you for your review and for staying with us at Holiday Inn Express Singapore Clarke Quay, we loved your review and in particular your description of us as a serene getaway with all the conveniences!

Its always a pleasure to hear comments on the team and thank you for your top tip on the roof top - with its stunning location it can get a bit hot up there!

Look forward to welcoming you back.

Best Regards

Mark

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Reviewed 12 May 2014

We stayed 3 nights here and were very happy with this hotel. Staff eager to help and very customer service oriented. Brand new hotel. Room was well designed, compact with floor to ceiling glass window. Location ideal as only 5 - 7 mins walk to Clarke Quay and close to cbd. Cab was $10 or so from Orchard Road. Better still buy a Hippo ticket to utilise the hop on hop off tours that stop nearby in Clarke Quay.
We really appreciated the opportunity to stow our luggage after checkout and on our return, we were able to freshen up with the use of the rooftop showers before leaving for 9pm flight. Great service. Only downer was that the pool shuts at 7pm on dusk and there was a chance for us to swim on a hot night, but we were disappointed that the pool had shut.

  • Stayed: May 2014, travelled as a couple
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1  Thank Hulinea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeClarkeQuay, Director of Sales at Holiday Inn Express Singapore Clarke Quay, responded to this reviewResponded 13 May 2014

Dear Hulinea

Thank you for your review and for giving us five stars!

We are delighted you enjoyed your stay with us and I am delighted we could help you freshen up before your flight home, it was our pleasure looking after you and come back soon!

Best Regards

Mark

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Reviewed 11 May 2014

Lets accept it. Singapore hotels inside city are rarely cheap. Considering the location and access, this place helps you save money when compared to other hotels in similar location and with similar facilities. This new hotel is brand new and follows their vision to heart and soul. They are express style but not cheap motel which means expect everything to be chic, trim and upto mark without any excess. Rooms are very small designed in a manner to make best of space. Sleep quality, beds and room interiors are no less than other 3* or 4* closeby. Within 500 mtrs of clarky quay MRT which means you can hop on to trains very easily. China town is within walking distance and you can find great street experience of temples, shopping and eating. Breakfast was very basic (expecting that it was express and not high tier of Holiday inn) but the staff were cordial and welcoming. Only downside was that lifts were centrally located on 1 wing and very limited in number and sometimes my room seemed like a long trek from lift exit.

Room Tip: At checkin request for room on higher floor that gives you view of Clarky or river side.
  • Stayed: May 2014, travelled with friends
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Thank SharatMendu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeClarkeQuay, General Manager at Holiday Inn Express Singapore Clarke Quay, responded to this reviewResponded 13 May 2014

Dear SharatMendu

Thank you for your review and for staying with us at Holiday Inn Express Singapore Clarke Quay. We are really pleased to hear you had a great stay with us and that you liked the Holiday Inn Express brand which is about giving you great value through all our rates including Express Start Breakfast, WIFI and a great location.

Look forward to welcoming you back!

Best Regards

Mark

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Reviewed 11 May 2014

IN: 5-MAY OUT: 8-May
I'm on the road 10-months in a year and from Europe to Far East. I've stayed in 2 go the 5 Holiday Inn's in S'pore. This was my 3rd hotel in the IHG Singapore chain that I've stayed. I'm a IHG Platinum Elite member. I thought I give it a go as it's new.

I was so impressed by the exterior & especially the modern interior design of the hotel upon my arrival. I normally bring my Mum along and we booked a twin bed for this stay. The staff saw my Mum limping and immediately asked IF we need a wheel chair. I was thankful for that but more importantly surprised that they do have that to assist the guest. Kudos to the management for that!

Check in was smooth and speedy. Since Mum was not so mobile we had lunch at the Great Room before heading to the room. Lunch was local fanfare and taste reasonable.

The room was a nicely coordinated palate of colors, albeit small, but certainly very functional and clean:

- comfortable bed with a selection of soft and firm pillows but more importantly clean;
- a good work desk, a flat screen inset led tv;
- great designed toilet with shower, toilet, sink with stone top & good proper liquid soap dispenser which is unusual for this grade of hotel and with amenities;
- nice clean towels;
- free wi-fi access throughout the hotel for multiple devices (I had 4 devices and they all work perfectly);
- laundry and ironing available on Level 2....very useful;
- staff very friendly, helpful and always smiling.

The breakfast spread was adequate. A balance spread of continental, a bit of oriental to suit both western & local travelers. Hotel coffee normally don't feature highly in my list but this was one of the better ones at this level. Take away coffee or tea and pastries to go under 'Grab & Go' breakfast. They have paper cups and carriers for a nice take-away.

All in all, a great & memorable stay, I normally don't write a review but I think it's worth my effort to write one for this stay as it's worth mentioning. I thought it was an excellent hotel and would definitely use it again for my next trip again, in fact this coming 13-16May.

A lot of thought has gone into the designing a functional & comfortable hotel....Best HI Express I've stayed for sure!

Room Tip: Higher floors have less A/C unit noise & less traffic noise.
  • Stayed: May 2014, travelled on business
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Thank klee1708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SingaporeClarkeQuay, General Manager at Holiday Inn Express Singapore Clarke Quay, responded to this reviewResponded 13 May 2014

Dear Klee 1708

Thank you for your review and for staying with us at Holiday Inn Express Singapore Clarke Quay and for your loyalty as a Platinum IHG Rewards Member.

I am really pleased to read that your Mum and you enjoyed your stay with us and in particular the comfortable room, cleanliness, bathroom, our DIY laundry and the team at the Hotel.

We are delighted you enjoyed our Express Start Breakfast and Grab & Go section.

We look forward to welcoming you back in a few days!

Best Regards

Mark

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