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“Exceptional Services, Nice Decor but Tiny Rooms”

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The Scarlet Singapore
Ranked #53 of 316 Hotels in Singapore
Certificate of Excellence
Reviewed 6 July 2013

Stayed here for a night during my recent business trip to Singapore. The hotel is right next to the Maxwell Hawker Center. Staff are very friendly and will go out of their way to help you. Rooms are very nicely decorated.

The only draw back is that the room is very small. It's actually similar to other boutique hotels that I have stayed before in the China Town area. The bathroom, however, is of decent size compared to the ones within the neighborhood.

  • Stayed: July 2013, travelled on business
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1  Thank Antony_Yiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 7 July 2013

Dear Antony_Yiu

Thank you for your recent stay with us and for sharing this wonderful review! We are pleased to learn that you've enjoyed your stay with us and also the area around us. As we are converted from conserved building, most of our rooms are of similiar sizes expect the Premium rooms and the Suites will be more spacious with bathtubs as well. Perhaps you would like to try any of these room category during your next trip to Singapore! Please do not hesitate to contact me directly and i'll be happy to handle your reservations personally. We look forward to another opportunity to be of service to you in the near future!

Warmest Regards
Carolina Lee

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834 - 840 of 1,562 reviews

Reviewed 4 July 2013

This is a terrific, quirky little hotel that perfectly suits our non-corporate personalities. We were welcomed at our early morning arrival and every effort was made to make us feel at home whilst we waited for our room to be ready. The staff are excellent and the location is terrific - close to China Town and not far from everywhere else.
They are closing for renovations soon - but we hope it is just as good, if not better, when it re-opens.

  • Stayed: July 2013, travelled as a couple
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1  Thank Bruce U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 7 July 2013

Dear Bruce U

Thank you for sharing this wonderful review with us on Tripadvisor! We are delighted that we have provided excellent service during your stay and will continue to strive and excel to the next service level. We wil be closed for refurbishment from July 21 to December 2013 and hope to welcome you back with us again thereafter!

Warmest regards
Carolina Lee

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Reviewed 24 June 2013

We stayed at the Scarlet hotel for two nights on our way though Singapore and loved the hotel.
Extremely friendly and helpful staff, slightly small yet clean comfortable rooms and an excellent location in China town.
Would definitely return next trip to Singapore.

  • Stayed: June 2013, travelled as a couple
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3  Thank Lucyjn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 26 June 2013

Dear Lucyjn

Thank you for choosing us to be your gracious hosts while in Singapore! It's been a pleasure. Do visit us soon after our refurbishment in December 2013 and we look forward to your continual support!

Warmest Regards
Carolina Lee

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Reviewed 23 June 2013

I stayed at the Scarlet in 2006 and 2007 and it really had the 'wow' factor, even if the rooms were tiny and the service a bit shaky. The design was just so breathtaking that you had to love it. Seven years on, and they've neutered the design a bit, so my latest room was more English country house than bordello. Plus the soap tray was hanging off the wall, the bathroom door was dirty, the air conditioning was so-so and we did not have the advertised balcony. But the place is closing in a month for a revamp, and I would definitely try it again - the location and vibe are undeniably brilliant, and it has terrific character.

Room Tip: If you want a window, make sure you ask for one!
  • Stayed: June 2013, travelled with family
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1  Thank Indianophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 26 June 2013

Dear Indianophile

Thank you so much for your support all these years. We really appreciate you taking time to write us a review. We are closing from July to December 2013 for refurbishment and hope you will come visit soon after! Do follow us on our webpage or facebook to see our progress! Our reservations team will still be here to answer your questions during refurbishments should you have any. "Be mine again soon......"

Warmest Regards
Carolina Lee

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Reviewed 22 June 2013

The Scarlet is one of the Small Luxury Hotels group. It is small, intimate with very friendly staff and the type of service the big guys have forgotten decades ago. The area is charming. Streets full of two story heritage houses, with the best bar life I have encountered since I don't know when. The Scarlet quite changed my mind about Singapore and I'll be a regular. That is after the renovation which is soon to begin. Not sure why it needs it.

Stayed: June 2013
1  Thank romer1342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 23 June 2013

Dear Romer1342

Thank you for your recent stay with us and for taking time to give us this fabulous review! We are pleased to have met your service standards and that you appreciate heritage buildings. Going into our 9th year in operation, she hope a facelift will give all our valued guests a fresher look and to serve all better! Please check out our website for progress and please do not hesitate to contact us at anytime during our refurbishment for enquiries and we'll be happy to assist. We look forward to welcoming you home in December 2013.

Warmest Regards
Carolina Lee

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Reviewed 21 June 2013

The Scarlet Hotel is for people who like carefully designed rooms in a great part of town. While the rooms are small, they feel spacious, and it's hard not to appreciate the care that went into the design. The hotel staff are extremely accommodating and friendly, and you're right at China Town, which is a really fun area to explore; it's also great to grab a meal or a drink. The mango margaritas at the bar are pretty fantastic, especially in the hot Singapore weather (they're better than Singapore Slings).

  • Stayed: June 2013, travelled on business
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1  Thank Barry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 22 June 2013

Dear Barry G

Thank you for your recent stay with us. We hope that you've thoroughly enjoyed our decor and would love that you visit us again soon after our refurbishment for another great experience. Please do not hesitate to contact us at any time for your future reservations and we'll be happy to assist you personally!

Warmest Regards
Carolina Lee

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Reviewed 17 June 2013

Stayed for 3 nights in May 2013. Hotel and rooms look exactly like the web site. Very helpful and friendly staff. Chinatown and a 7 11 are located at the bottom of the street. across from the hotel is a large eatery. The Loft café does excellent breakfast. Don't miss Singapore Zoo or Gardens by the Bay, especially at night.

  • Stayed: May 2013, travelled as a couple
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1  Thank Cheryl55555555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheScarletSingapore, Front Office Manager at The Scarlet Singapore, responded to this reviewResponded 22 June 2013

Dear Cheryl55555555

Gracious greetings from The Scarlet! Thank you for your recent stay and for taking time to write us a wonderful review! We're pleased to learn that we our service has met your expectation and will continue to strive and excel to the next level! We look forward to welcoming you back home at The Scarlet!

Warmest Regards
Carolina Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Scarlet Singapore

Address: 33 Erskine Road The Scarlet Hotel, Singapore 069333, Singapore
Region: Singapore > Singapore > Chinatown
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#27 Business Hotel in Singapore
#30 Romantic Hotel in Singapore
#52 Luxury Hotel in Singapore
#62 Family Hotel in Singapore
Price Range: £92 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Scarlet Singapore 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Scarlet Singapore, Singapore's first luxury boutique hotel, has made a bold statement, both locally and internationally, by preserving and combining the architectural styles of Singapore heritage buildings with a striking, audacious concept. Vivacious and uninhibited, the interiors of this 80-room hotel pulsate with an eclectic tension, offering all who enter an adventure for the senses. Using signature red and combining it with opulent gold and sophisticated black, the hotel decor's provocative style is followed through in the rooms including 5 individually-themed suites, each with a tantalizing name - Splendour, Passion, Opulent, Lavish and Swank. ... more   less 
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Also Known As:
Scarlet Hotel Singapore
Scarlet Singapore
Scarlett Hotel Singapore
The Scarlet Singapore

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